The Business Coach: A Game Plan for the New Work Environment [Hardcover]

James S. Doyle (Author)

Book Description

Publication Date: February 8, 1999

IMAGINE a workplace that fosters collaboration, trust, and empowering relationships with others. Where supervisors listen, nurture, develop talent, and facilitate learning in an environment of mutual respect, trust, and accountability. And where, as a result, employees become self aware, self correcting, and truly motivated, thus helping their company ward off competition and stay on top of its game. Sound too good to be true? It's not—it's a description of a company that practices "coaching". Businesses today are becoming less invested in the old top-down management approach and instead are employing this proven leadership style, building world-class team spirit, cohesion, and optimum performance, and enjoying new levels of success.

In this book, author James S. Doyle demonstrates how to apply the coach concept to the game of business and establish a successful coaching relationship with any employee, within any organization. More than just tips and techniques, The Business Coach is a highly practical guide that leads the reader through a step-by-step process of growth and mastery. The coaching relationship, according to Doyle, grows from the "inside-out." It is not a role that can be picked up and put on like a uniform. It requires a shift in thinking and behavior, as well as a true commitment to "being" a coach, not just the desire to act like one. This book provides the necessary mind set, skills, and attributes needed to allow this internal transformation.

Drawing on his personal experiences coaching in one of the largest multinational companies in the world and leading business coaching seminars, Doyle explains why everyone in business needs a coach, and why the coaching relationship is so effective. Using practical examples and real-world business scenarios, Doyle teaches the strategies, methods and language used by the business coach to create a high-performing team. He reveals how coaches develop people on purpose, looking for the possibilities in each employee that they may not see for themselves and involving them in the process of planning, creating, and problem solving.

Many executives will agree that the toughest job a manager has is confronting poor performance and encouraging behavior change. Doyle shows how becoming a business coach can combat this, adding to the tools managers already possess as the reader learns how coaches support peak performance and advocate successful behavior. Doyle teaches how to avoid a false start at fostering a coaching environment at work, by working with the reader to build coaching competencies and create a climate where successful business coaching can take place. He also includes application exercises and self-assessment tools for practice and awareness raising, permitting the translation of creative ideas into the real world of business at a sensible pace.

For anyone who is ready to become a true business coach, willing to get in shape by going through the learning process and determined to "walk the talk," as Doyle would say, The Business Coach is the game plan to follow.

"Executives seeking to do for their organization what championship coaches do for their teams would benefit from The Business Coach." —Jim Collins, coauthor, Built to Last

"The Business Coach provides managers with the skills they need to develop their people." —Whitney MacMillan, Chairman Emeritus, Cargill, Inc.

"The Business Coach is an invaluable book for all those who wish to be more effective as leaders and mentors." —David McNally, author, Even Eagles Need a Push and The Eagle's Secret

"Jim Doyle educates your entire management team on the principles of becoming a business coach." —Robin Peterson, Executive Vice President Coldwell Banker Burnet Home Services

"Today's managers need coaching tools to guide their teams. The Business Coach gives you those tools." —Rhonda Kirkwood, Vice President, North American Sales, Cleaver-Brooks

"The Business Coach teaches you the 'inside-out' of becoming a coach, so you can take your employees, your business, and yourself to the next level of success." —Judy Anderson, Golf & Business Coach, Business Golf Unlimited

"The Business Coach will equip you with the playbook for success." —Ken Melrose, CEO & Chairman, The Toro Company; author, Making the Grass Greener on Your Side: A CEO's Journey to Leading by Serving

Editorial Reviews

Review

"The Business Coach teaches the fundamentals on how to achieve a winning team."--Pat Riley, head coach and President of the Miami Heat, former coach of the New York Knicks

From the Inside Flap

Imagine a workplace that fosters collaboration, trust, and empowering relationships with others. Where supervisors listen, nurture, develop talent, and facilitate learning in an environment of mutual respect, trust, and accountability. And where, as a result, employees become self aware, self correcting, and truly motivated, thus helping their company ward off competition and stay on top of its game. Sound too good to be true? It’s not—it’s a description of a company that practices "coaching". Businesses today are becoming less invested in the old top-down management approach and instead are employing this proven leadership style, building world-class team spirit, cohesion, and optimum performance, and enjoying new levels of success. In this book, author James S. Doyle demonstrates how to apply the coach concept to the game of business and establish a successful coaching relationship with any employee, within any organization. More than just tips and techniques, The Business Coach is a highly practical guide that leads the reader through a step-by-step process of growth and mastery. The coaching relationship, according to Doyle, grows from the "inside-out." It is not a role that can be picked up and put on like a uniform. It requires a shift in thinking and behavior, as well as a true commitment to "being" a coach, not just the desire to act like one. This book provides the necessary mind set, skills, and attributes needed to allow this internal transformation. Drawing on his personal experiences coaching in one of the largest multinational companies in the world and leading business coaching seminars, Doyle explains why everyone in business needs a coach, and why the coaching relationship is so effective. Using practical examples and real-world business scenarios, Doyle teaches the strategies, methods and language used by the business coach to create a high-performing team. He reveals how coaches develop people on purpose, looking for the possibilities in each employee that they may not see for themselves and involving them in the process of planning, creating, and problem solving. Many executives will agree that the toughest job a manager has is confronting poor performance and encouraging behavior change. Doyle shows how becoming a business coach can combat this, adding to the tools managers already possess as the reader learns how coaches support peak performance and advocate successful behavior. Doyle teaches how to avoid a false start at fostering a coaching environment at work, by working with the reader to build coaching competencies and create a climate where successful business coaching can take place. He also includes application exercises and self-assessment tools for practice and awareness raising, permitting the translation of creative ideas into the real world of business at a sensible pace. For anyone who is ready to become a true business coach, willing to get in shape by going through the learning process and determined to "walk the talk," as Doyle would say, The Business Coach is the game plan to follow.

See all Editorial Reviews

Product Details

• Hardcover: 191 pages
• Publisher: Wiley; 1 edition (February 8, 1999)
• Language: English
• ISBN-10: 0471293261
• ISBN-13: 978-0471293262
• Product Dimensions: 9.3 x 6 x 0.8 inches
• Shipping Weight: 1 pounds (View shipping rates and policies)
• Average Customer Review: 4.1 out of 5 stars  See all reviews (8 customer reviews)
• Amazon Best Sellers Rank: #2,445,109 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

4 of 4 people found the following review helpful:

1.0 out of 5 stars Not much substance., June 30, 1999

By A Customer

This review is from: The Business Coach: A Game Plan for the New Work Environment (Hardcover)

I read this book cover to cover and could not find the beef. It seemed very superficial, full of homilies, and it never gets around to making a contribution. Here's an example: "The language of coaching is about building bridges with others and not barriers." (page 112). And another (page 4): "Coaching in business is defined as an interactive process between managers or between a manager and an employee that enhances behavior, thought processes, and performance."

2 of 2 people found the following review helpful:

5.0 out of 5 stars The application exercises themselves are invaluable., March 30, 1999

By A Customer

This review is from: The Business Coach: A Game Plan for the New Work Environment (Hardcover)

James Doyle's 'The Business Coach, A Game Plan for the New Work Environment' is a thorough hard-edged book for managers and those who call themselves coach. He makes numerous strong distinctions on the personal development required to be an effective coach, on the skills and competencies a coach must master and on the domains of effective coaching. The application exercises at the end of each chapter are invaluable towards integrating the material.

Doyle provides every well read person a wealth of sources of the popular platitudes used in self-help books, naming the original philosopher or scholar. He takes what is often the bane of coaches: clients parroting seven effective habits or top tens of maximium achievement and points to the core wisdom where they originated. The author demonstrates his scholarship with an excellent Supplemental Reading and a complementary Index.

Because I've been trained to coach and am a graduate of Coach University, I can recognize a work that belongs dog-eared on every manager and coaches bookshelf. Doyle's 'The Business Coach' methodologies is now integrated into my coaching business practices. I invite all coaches who embrace being life-long learners to absorb and filter this book through their body of knowledge.

1 of 1 people found the following review helpful:

4.0 out of 5 stars Jim Doyle's - The Business Coach, June 26, 2001

By 

Ken Cieplik (Lakeville, MA (USA)) - See all my reviews

This review is from: The Business Coach: A Game Plan for the New Work Environment (Hardcover)

"Often today's managers find themselves not in the old role of functional leadership - The expert, the source of power - but more often a Team Leader, an influencer, a facilitator - a coach!" In this one sentence, Jim Doyle summarizes the foundation and theme of his well written and insightful book, "The Business Coach". I totally agree with Doyle's analogy that sports and business coaching have many parallels: -Both sports and business coaches strive to motivate and inspire -Both demand commitment, action, and results -Both build trusting relationships with their players -Both need focus and vision -Both play to win. The new style of leadership in business today is not dictatorial. An effective business leader influences and encourages, directs and supervises, sets an example for others to follow. Today's leader knows how to get along with multiple personalities. Jim Doyle calls upon a great quote from Tommy Lasorda, former manager of the Los Angeles Dodgers: "Managing is like holding a dove. Squeeze too tight and you will kill it. Open your hand too much and you will let it go. That's the way it is with players." Coaching in today's business climate requires flexibility, creativity, and fresh approaches to new problems. Effective coaches evolve and grow - they don't stay the same. Jim Doyle very effectively explains how to become a better business coach. You will enjoy his clear communication and application exercises at the end of each chapter to help you "Walk the Talk". Jim Doyle's book, The Business Coach, is practical, empowering and represents a philosophy of business coaching which is so necessary in today's complex and competitive business climate. Become a more effective business coach and you will become a more effective business leader!