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Business Dispute Resolution: Best Practices in System Design and Case Management
 
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Business Dispute Resolution: Best Practices in System Design and Case Management [Paperback]

Thomas D. Cavenagh (Author)


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Book Description

0324015976 978-0324015973 September 16, 1999 1
This text closely examines the topics, issues and challenges surrounding specific companies that have endeavored to creatively address business dispute resolution. The companies examined span a broad spectrum of size and industries, illustrating enlightening real-life applications of business dispute resolution. This text engages the reader through realistic examples and provides concise presentation of business dispute resolution. Each chapter highlights key terms and definitions, thus reinforcing important concepts. Tapping in to the valuable resources available on the Internet, Cavenagh encourages the reader to use the web by pinpointing pertinent sites.

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About the Author

Thomas D. Cavenagh, JD is Associate Professor of Business Law and Conflict Resolution at North Central College in Naperville, Illinois. He teaches courses in law, ethics and conflict resolution. In addition, he is the founder of and directs the North Central College Dispute Resolution Center. He graduated from Trinity College with a B.A. in philosophy, magna cum laude. Cavenagh's J.D. is from DePaul University College of Law. He is the co-author of the book ALTERNATIVE DISPUTE RESOLUTION FOR BUSINESS by West Publishing Company and has been widely published in a variety of professional journals including Mediation Quarterly. Thomas D. Cavenagh is the recipient of the North Central College Dissenger Prize for Faculty Scholarship and the North Central College Clarence F. Dissenger Distinguished Teaching and Service Award. He was named to the Illinois Leading Attorneys List in 1996.

Product Details

  • Paperback: 232 pages
  • Publisher: South-Western College/West; 1 edition (September 16, 1999)
  • Language: English
  • ISBN-10: 0324015976
  • ISBN-13: 978-0324015973
  • Product Dimensions: 9.1 x 6.4 x 0.4 inches
  • Shipping Weight: 12 ounces
  • Amazon Best Sellers Rank: #1,018,920 in Books (See Top 100 in Books)

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