Business Etiquette For Dummies [Paperback]

Sue Fox (Author)

Book Description

ISBN-10: 0470147091 | ISBN-13: 978-0470147092 | Publication Date: April 28, 2008 | Edition: 2

Make no mistake, etiquette is as important in business as it is in everyday life — it’s also a lot more complicated. From email and phone communications to personal interviews to adapting to corporate and international cultural differences, Business Etiquette For Dummies, 2^nd Edition, keeps you on your best behavior in any business situation.

This friendly, authoritative guide shows you how to develop good etiquette on the job and navigate today’s diverse and complex business environment with great success. You’ll get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business. You’ll find out how to behave gracefully during tense negotiations, improve your communication skills, and overcome all sorts of work-related challenges. Discover how to:

• Make a great first impression
• Meet and greet with ease
• Be a good company representative
• Practice proper online etiquette
• Adapt to the changing rules of etiquette
• Deal with difficult personalities without losing your cool
• Become a well-mannered traveler
• Develop good relationships with your peers, staff, and superiors
• Give compliments and offer criticism
• Respect physical, racial, ethnic, and gender differences at work
• Learn the difference between “casual Friday” and sloppy Saturday
• Develop cubicle courtesy
• Avoid conversational faux pas

Business etiquette is as important to your success as doing your job well. Read Business Etiquette For Dummies, 2^nd Edition, and make no mistake.

Editorial Reviews

From the Back Cover

Navigate cultural differences in meeting styles and gift-giving

The fun and easy way to say and do the right thing in all business situations

Want to be on your best business behavior? This friendly, authoritative guide shows you how to develop good etiquette on the job and successfully navigate today's culturally diverse business environment. You get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business.

Discover how to:

• Make a great first impression

• Practice proper online etiquette

• Build your verbal and written skills

• Deal with difficult personalities

• Become a well-mannered traveler

About the Author

Sue Fox is the author of Etiquette For Dummies, 2nd Edition, and a professional member of the International Association of Protocol Consultants (IAPC) in Washington, D.C.

Product Details

• Paperback: 360 pages
• Publisher: For Dummies; 2 edition (April 28, 2008)
• Language: English
• ISBN-10: 0470147091
• ISBN-13: 978-0470147092
• Product Dimensions: 9.2 x 7.4 x 0.8 inches
• Shipping Weight: 1.2 pounds (View shipping rates and policies)
• Average Customer Review: 4.3 out of 5 stars  See all reviews (7 customer reviews)
• Amazon Best Sellers Rank: #101,061 in Books (See Top 100 in Books)
  • #37 in Books > Business & Investing > Business Life > Etiquette

More About the Author

Sue Fox, Founder and President of Etiquette Survival®

Sue has provided etiquette products, educational material, group training, and private consultations to business professionals, celebrities, corporations, K-12 schools, and colleges for 12 years with her company, Etiquette Survival®. Prior to that, she was employed in the hi-tech industry with ten years experience in sales and marketing and event planning at Apple, Inc.

Sue is a Professional Member of the International Association of Protocol Consultants, (IAPC) and has an additional background in image consulting and make-up artistry, with 20 years of fashion modeling experience in television and print.

Sue is also the author of three books, "Etiquette For Dummies," (2nd. edition 2007), "Business Etiquette For Dummies," (2nd. edition 2008), and "Wedding Etiquette For Dummies," (1st. edition 2010). All three books were published by John Wiley & Son's, Inc. Sue recently collaborated on a new book, "Thriving in the Workplace All in One For Dummies" which was released in May 2010.

She is the Executive Producer of The Etiquette Survival Kit®, a series of educational DVDs sold on Amazon.com featuring dining and social etiquette for adults and teens and proper table settings.

Sue has traveled extensively and is well acquainted with various international cultures. You can learn more about Sue at www.susanannefox.com or www.etiquettesurvival.com

Customer Reviews

Most Helpful Customer Reviews

6 of 6 people found the following review helpful:

5.0 out of 5 stars Wonderful Resource for Teaching Business Manners Today, January 3, 2007

By 

Gloria Jean Matzig "BusEngl Teacher" (Aachen, Germany) - See all my reviews
(REAL NAME)   

This review is from: Business Etiquette for Dummies (Paperback)

Using this guide has helped me to design the learning targets for a new business college course to teach business manners to young people who are just entering the business world. The book's contents cover everything from table setting to travelling for business purposes and has been an invaluable help to my course planning.

3 of 3 people found the following review helpful:

4.0 out of 5 stars I would consider it as the Etiquette Bible, May 22, 2010

By 

K. E. E. Singh - See all my reviews
(REAL NAME)   

This review is from: Business Etiquette For Dummies (Paperback)

What I particularly liked?

* The depth of the content. If someone doesn't have the time to read many etiquette books but still wants to learn the subject really thoroughly I would highly recommend this book. There are many books out there which cover many etiquette topics but often quite superficially. In this book you get very detailed information on various etiquette matters. I would even call it "The Etiquette Bible". I would say this is a must-read for anyone who considers teaching business etiquette.
* The anecdotes because they proof that the topic discussed is related to the real life. I adore reading them.
* The caricatures which remind the reader that etiquette shouldn't always be taken dead-serious. And it made me also think: Why is there actually not a comic book out there that teaches etiquette in a funny way (such as Dilbert books by Scott Adams)?
* Something you can find in any "For Dummies" book are the icons. It helps the reader to find certain things very quickly, such as: anecdotes, tips, faux pas to avoid, things to remember etc.
* "What you are not to read" which appears in shaded gray boxes is a section which the author doesn't consider as essential for grasping a given etiquette topic but which I considered as often very interesting and informative.
* The fact that topics such as:
- Diversity Etiquette (physical, racial and ethnic, gender and sexual differences),
- Taking part in a variety of social off-site activities,
- Coming to terms with difficult people and
- Managing ethical dilemmas at work
were also covered. In many business etiquette books they are not considered at all.

How I would rate it?

I would give it a 9 out of 10. I would have given it a 10 if:
- it would have included more anecdotes, as this was the case in the first edition of the book. I loved them.

"Just one more thing. If my house would be on fire tomorrow, and I could rescue one of my books, this would be the one I would save in the last minute ." Karin Schroeck-Singh, [...]

8 of 11 people found the following review helpful:

4.0 out of 5 stars Why not ?, November 30, 2000

By 

"joycehk2" (Hong Kong) - See all my reviews

This review is from: Business Etiquette for Dummies (Paperback)

Useful skills help to stand in the business world. Follows the legible formats in Dummies series. An interesting reading material to dig in on weekends, with serious rules to practise in the real world. No longer a dummy if follows what the book says.