Business Etiquette for Dummies [Paperback]

Sue Fox (Author)

Book Description

ISBN-10: 0764552821 | ISBN-13: 978-0764552823 | Publication Date: January 15, 2000 | Edition: 1

While the basics of business etiquette remain the same, there are many situations that need redefinition and rethinking in today’s business world. How do you promote the right sort of relationships in the global office? What are the new rules for the way we dress and converse with clients, colleagues, and bosses? What about the new rules for business entertaining, conferences, trade shows, and travel?

Whether you’re a new player in the working world or a veteran of the workplace, Business Etiquette For Dummies will clear up confusions about the complexities of social interactions in modern business. It doesn’t matter where you work or whom you work for, by displaying proper business etiquette you can give your career a boost and grow both professionally and personally.

Business Etiquette For Dummies will get you acquainted with the etiquette of today’s business, and help you build relationships and avoid potentially embarrassing situations. From dealing with the challenges of e-mail to entertaining foreign clients, this friendly guide will walk you through the new rules of business etiquette and show you why they are so important. You’ll also discover how to:

• Become a positive part of your office environment
• Deal with difficult people and ethical dilemmas
• Avoid business entertainment no-no’s
• Survive conferences and trade shows
• Take inventory of your wardrobe
• Handle cyber communications smoothly
• Send all the right signals with your body language
• Navigate today’s multicultural workplace
• Recognize and handle common conversational faux pas

Times have changed drastically during the past few decades, and social and business niceties aren’t nearly as pervasive or clearly defined as they used to be. If you want to find out how good manners can help you succeed in your professional life, Business Etiquette For Dummies can show you the way.

Editorial Reviews

From the Back Cover

Treat people with courtesy and give your career a boost!

Your first aid kit for cell-phone slip-ups and power lunch blunders

Avoid embarrassment, build relationships, and get ahead with good manners!
Your mother was right: good manners count. But how do you handle human interactions in today's high-tech global marketplace? Relax! This friendly guide by two etiquette pros shows you the way. From dealing with e-mail challenges to entertaining foreign clients, you'll find out how to behave professionally in any business situation.

Discover how to:

• Handle cyber communications smoothly
• Navigate today's multicultural workplace
• Deal with difficult people and ethical dilemmas
• Survive conferences and trade shows
• Avoid business entertainment no-no's

THE DUMMIES WAY

• Explanations in plain English
• "Get in, get out" information
• Icons and other navigational aids
• Tear-out cheat sheet
• Top ten lists
• A dash of humor and fun

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About the Author

Sue Fox is the author of Etiquette For Dummies, runs Etiquette Survival, a well-known etiquette training company, and is also president of Ethologie, Inc.

Perrin Cunningham is CEO of Ethologie, Inc.

Product Details

• Paperback: 360 pages
• Publisher: Wiley & Son's, Inc.; 1 edition (January 15, 2000)
• Language: English
• ISBN-10: 0764552821
• ISBN-13: 978-0764552823
• Product Dimensions: 9.1 x 7.2 x 0.9 inches
• Shipping Weight: 1.4 pounds
• Average Customer Review: 4.3 out of 5 stars  See all reviews (7 customer reviews)
• Amazon Best Sellers Rank: #806,090 in Books (See Top 100 in Books)

More About the Author

Sue Fox, Founder and President of Etiquette Survival®

Sue has provided etiquette products, educational material, group training, and private consultations to business professionals, celebrities, corporations, K-12 schools, and colleges for 12 years with her company, Etiquette Survival®. Prior to that, she was employed in the hi-tech industry with ten years experience in sales and marketing and event planning at Apple, Inc.

Sue is a Professional Member of the International Association of Protocol Consultants, (IAPC) and has an additional background in image consulting and make-up artistry, with 20 years of fashion modeling experience in television and print.

Sue is also the author of three books, "Etiquette For Dummies," (2nd. edition 2007), "Business Etiquette For Dummies," (2nd. edition 2008), and "Wedding Etiquette For Dummies," (1st. edition 2010). All three books were published by John Wiley & Son's, Inc. Sue recently collaborated on a new book, "Thriving in the Workplace All in One For Dummies" which was released in May 2010.

She is the Executive Producer of The Etiquette Survival Kit®, a series of educational DVDs sold on Amazon.com featuring dining and social etiquette for adults and teens and proper table settings.

Sue has traveled extensively and is well acquainted with various international cultures. You can learn more about Sue at www.susanannefox.com or www.etiquettesurvival.com

Customer Reviews

Most Helpful Customer Reviews

6 of 6 people found the following review helpful:

5.0 out of 5 stars Wonderful Resource for Teaching Business Manners Today, January 3, 2007

By 

Gloria Jean Matzig "BusEngl Teacher" (Aachen, Germany) - See all my reviews
(REAL NAME)   

This review is from: Business Etiquette for Dummies (Paperback)

Using this guide has helped me to design the learning targets for a new business college course to teach business manners to young people who are just entering the business world. The book's contents cover everything from table setting to travelling for business purposes and has been an invaluable help to my course planning.

3 of 3 people found the following review helpful:

4.0 out of 5 stars I would consider it as the Etiquette Bible, May 22, 2010

By 

K. E. E. Singh - See all my reviews
(REAL NAME)   

This review is from: Business Etiquette For Dummies (Paperback)

What I particularly liked?

* The depth of the content. If someone doesn't have the time to read many etiquette books but still wants to learn the subject really thoroughly I would highly recommend this book. There are many books out there which cover many etiquette topics but often quite superficially. In this book you get very detailed information on various etiquette matters. I would even call it "The Etiquette Bible". I would say this is a must-read for anyone who considers teaching business etiquette.
* The anecdotes because they proof that the topic discussed is related to the real life. I adore reading them.
* The caricatures which remind the reader that etiquette shouldn't always be taken dead-serious. And it made me also think: Why is there actually not a comic book out there that teaches etiquette in a funny way (such as Dilbert books by Scott Adams)?
* Something you can find in any "For Dummies" book are the icons. It helps the reader to find certain things very quickly, such as: anecdotes, tips, faux pas to avoid, things to remember etc.
* "What you are not to read" which appears in shaded gray boxes is a section which the author doesn't consider as essential for grasping a given etiquette topic but which I considered as often very interesting and informative.
* The fact that topics such as:
- Diversity Etiquette (physical, racial and ethnic, gender and sexual differences),
- Taking part in a variety of social off-site activities,
- Coming to terms with difficult people and
- Managing ethical dilemmas at work
were also covered. In many business etiquette books they are not considered at all.

How I would rate it?

I would give it a 9 out of 10. I would have given it a 10 if:
- it would have included more anecdotes, as this was the case in the first edition of the book. I loved them.

"Just one more thing. If my house would be on fire tomorrow, and I could rescue one of my books, this would be the one I would save in the last minute ." Karin Schroeck-Singh, [...]

8 of 11 people found the following review helpful:

4.0 out of 5 stars Why not ?, November 30, 2000

By 

"joycehk2" (Hong Kong) - See all my reviews

This review is from: Business Etiquette for Dummies (Paperback)

Useful skills help to stand in the business world. Follows the legible formats in Dummies series. An interesting reading material to dig in on weekends, with serious rules to practise in the real world. No longer a dummy if follows what the book says.