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Customer Reviews

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Business Etiquette For Dummies
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7 of 7 people found the following review helpful
on May 22, 2010
What I particularly liked?

* The depth of the content. If someone doesn't have the time to read many etiquette books but still wants to learn the subject really thoroughly I would highly recommend this book. There are many books out there which cover many etiquette topics but often quite superficially. In this book you get very detailed information on various etiquette matters. I would even call it "The Etiquette Bible". I would say this is a must-read for anyone who considers teaching business etiquette.
* The anecdotes because they proof that the topic discussed is related to the real life. I adore reading them.
* The caricatures which remind the reader that etiquette shouldn't always be taken dead-serious. And it made me also think: Why is there actually not a comic book out there that teaches etiquette in a funny way (such as Dilbert books by Scott Adams)?
* Something you can find in any "For Dummies" book are the icons. It helps the reader to find certain things very quickly, such as: anecdotes, tips, faux pas to avoid, things to remember etc.
* "What you are not to read" which appears in shaded gray boxes is a section which the author doesn't consider as essential for grasping a given etiquette topic but which I considered as often very interesting and informative.
* The fact that topics such as:
- Diversity Etiquette (physical, racial and ethnic, gender and sexual differences),
- Taking part in a variety of social off-site activities,
- Coming to terms with difficult people and
- Managing ethical dilemmas at work
were also covered. In many business etiquette books they are not considered at all.

How I would rate it?

I would give it a 9 out of 10. I would have given it a 10 if:
- it would have included more anecdotes, as this was the case in the first edition of the book. I loved them.

"Just one more thing. If my house would be on fire tomorrow, and I could rescue one of my books, this would be the one I would save in the last minute ." Karin Schroeck-Singh, [...]
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7 of 7 people found the following review helpful
Using this guide has helped me to design the learning targets for a new business college course to teach business manners to young people who are just entering the business world. The book's contents cover everything from table setting to travelling for business purposes and has been an invaluable help to my course planning.
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8 of 11 people found the following review helpful
on November 30, 2000
Useful skills help to stand in the business world. Follows the legible formats in Dummies series. An interesting reading material to dig in on weekends, with serious rules to practise in the real world. No longer a dummy if follows what the book says.
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1 of 1 people found the following review helpful
on September 5, 2011
A nice review of basic manners. The foreign sections seemed a little odd. The Japan section must have been researched on another island than Hokkaido. They left out taking a shopping bag of little "happies" for everyone you meet. We didn't even get out of the airport before a random little old lady had greeted us, and given us a box of cookies for welcome. Fortunately we were forewarned and whipped out our own Mississippi-themed gift for her. Exchanging presents is pretty much a national sport.
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9 of 13 people found the following review helpful
on January 2, 2001
This is an excellent overview of the subject of business etiquette in the new millennium. Chock full of advice and tips. Look forward to more from these authors.
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4 of 6 people found the following review helpful
on December 5, 2005
I have found this to be a very helpful book in how to deal with people in a business. Though there are a few things which I feel are not the right approach and are just the opinion of the author, I think many would do well to study this book and put it into practice.
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on February 9, 2011
Found this book to be a great refresher for the full gamut of business settings, including interviews, meetings, parties, dining engagements and the like. Highly recommend to anyone that wants to ensure they are right on with etiquette.
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on March 23, 2014
Book came in perfect condition.

The information is pretty informative, and needed if you plan on working in a company and well anywhere in general.
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on November 10, 2013
Needed it for class - it is a textbook. Intro to Excel 2010. What's to "Like" or What's to "Hate" - it is OKAY.
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on July 23, 2013
This book covers how to be polite in most settings, however, I needed more information on writing and email composure.
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