Business Letter Handbook: How to Write Effective Letters & Memos for Every Business Situation [Paperback]

Michael Muckian (Author), John oods (Author)

Book Description

Publication Date: March 1993

With hundreds of ready-to-use model business letters that you can adopt for your own business correspondence!

These clear, easy-to-follow sample letters cover the most important types of business correspondence:
* Proposals and requests for bids or information
* Claims, complaints, and policy statements
* Sales and solicitation letters
...And many more!

They'll make your business communications quicker, easier, and more efficient by showing you how to create outstanding letters that get your point across-and get the results you want.

Editorial Reviews

About the Author

Michael Muckian is a senior editor of Credit Union magazine, as well as a regular contributor to In Business magazine, the Milwaukee Journal, Advertising Age, and numerous other business journals. John Woods is president of CWL Publishing Enterprises, a book development firm, and author of many business books, including Streetwise Do-It-Yourself Advertising.

Product Details

• Paperback: 256 pages
• Publisher: Adams Media; 1st edition (March 1993)
• Language: English
• ISBN-10: 1558506144
• ISBN-13: 978-1558506145
• Product Dimensions: 9.2 x 6 x 0.8 inches
• Shipping Weight: 11.4 ounces (View shipping rates and policies)
• Average Customer Review: 2.7 out of 5 stars  See all reviews (3 customer reviews)
• Amazon Best Sellers Rank: #258,924 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

52 of 52 people found the following review helpful:

2.0 out of 5 stars Great book for anyone with an attitude problem., January 13, 1999

By A Customer

This review is from: Business Letter Handbook: How to Write Effective Letters & Memos for Every Business Situation (Paperback)

I mistakenly assumed all business reference guides provided, above all else, a professional format. Unfortunately, that is not the case with Muckian & Woods' Business Letter Handbook. Particularly, I was disappointed in the model letters, to say the least. I would be embarrassed to have written the letter in the complaint section. Honestly, who would begin a letter, "Am I wrong or isn't it your responsibility..."? (Mind you, I've already returned the book for credit and this quote is taken from memory, so I apologize for any miswording.) And since when is it professional to interject cute phrases like, "But seriously..." or "Just kidding..." in a congratulatory letter? What business person would write like this in a real situation? Were Muckian & Woods bored with formal business writing and wanted to loosen up all of us stuffed shirts? Maybe next time I need guidance on business letter writing, I'll call Jerry Seinfeld. He's not doing much these days.

11 of 12 people found the following review helpful:

1.0 out of 5 stars May I give back!, August 2, 2000

By A Customer

This review is from: Business Letter Handbook: How to Write Effective Letters & Memos for Every Business Situation (Paperback)

The cover page is very attractive but in reality the content is not so useful. First of all, there is only one example in each page. I think this is wastage of empty places. Secondly, there are very little examples for each topic. In short, I was waiting different sentences for every situation for example In Order Topic - Ordering: example sentences for introduction, development and conclusion; Order Confirmation: example sentences for introduction, development and conclusion.... But I couldn't find this in this book.

2 of 3 people found the following review helpful:

5.0 out of 5 stars Very useful!, September 3, 2007

By 

Susie Jean (Lafayette, LA USA) - See all my reviews

This review is from: Business Letter Handbook: How to Write Effective Letters & Memos for Every Business Situation (Paperback)

I love this book. I use it weekly, and most of my employees come to my office to use it as a reference. The letters are a great starting point to customize to your business, as well as excellent in and of themselves. I would recommend this to any administrative assistant or manager.