Customer Reviews

Business E-Mail: How to Make It Professional and Effective

5 star:		(4)
4 star:		(0)
3 star:		(1)
2 star:		(0)
1 star:		(0)

 

 

..........................................

Filled with tips for old hands as well as for those who are new

to e-mail, this book is sure to help everyone write better

business messages on the job. Part 1 is specifically about how to

use e-mail at work. Part 2 is a useful guide to the nitty-gritty

of business writing for e-mail and on hard copy - how to get the

words and punctuation right so that you sound and look

professional.

The book is a great resource. I keep it on the shelf above my
computer so I can refer to it often. It's full of helpful
examples that show the wrong way and the right way to use words.
The complete index makes it easy to find things. You won't have
to wonder about whether to use lie or lay, which or that, fewer
or less, I or myself. You won't have to wonder about how to
address a new client or whether to send an urgent message. The
answers are all there in this one handy book.

Expertly and knowledgeably written by educational film maker and business communications expert Lisa A. Smith, Business E-Mail: How To Make It Professional And Effective is a solid, "user friendly" guide to making the best use and utilization of Internet email for business related purposes. From learning to phrase messages that are alert, easily understandable, direct, useful, and appropriate, to keeping one's messages within company guidelines, Business E-Mail is a superbly organized, practical, accessible "how-to" guide and very highly recommended reading for every business organization from a one-man shop to an international conglomerate with e-mail as an integral part of their daily operations in today's computer age.

This book may be useful for the e-mail newcomers or for native English speakers who are not very skilled in the formal writing.

The book consists of two parts: "How to make e-mail work for you" and "How to write for business". The first part covers basic usage of e-mail, and can be helpful for e-mail newbies. However, if you've sent ten thousand messages so far, it is unlikely that you find anything useful there.

The author has dedicated the second chapter of the book to business writing. It is mostly a set of dos and don'ts, without deeper analysis. I recommend separate, deep books on business writing and correct use of English. The author, has also given a list of references that include "The American Heritage Book of English Usage" by Editors of The American Heritage Dictionaries, "The American heritage Dictionary of the English Language" by Editors of The American Heritage Dictionaries, "Alphabet to Email" by Naomi S. Baron, "Email in the Workplace" by Cristina Cavanagh, "The Chicago Manual of Style" by John Grossman, "Grammar for Grownups" by Val Dumond, "Cliffsquickreview Writing" by Jean Eggenschwiller and "E-What?" by Editors of EEI Press.

I wanted something that was concise and to the point regarding business email. The information provided was practical and easy to understand. The author provided good information on sentence structure and email etiquette. I recommend this book.

Outstanding work is precisely what Lisa A. Smith always delivers. If you're looking for writing tips, she's a professional whose work is top notch. She's direct, has impeccable integrity, and brings her literary gifts to any reader who is fortunate enough to read her work. As an Editor, there's no finer. She is superb, and without realizing it has saved lives from her work.