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Business in Mexico: Managerial Behavior, Protocol, and Etiquette [Paperback]

William Winston (Author), Arthur Natella (Author), Candace B Mckinniss (Author)
1.0 out of 5 stars  See all reviews (1 customer review)

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Book Description

January 16, 1997 0789001292 978-0789001290 1
You'll find Business in Mexico the ideal handbook for effective cross-cultural business dealings. You'll gain information on culture and behavior as they relate to U.S.-Mexican business protocol and relationships, background on the country and culture of Mexico, and guidelines for social and business interactions. You'll learn of the historical differences between North American and Latin cultures and the resulting effects on interpersonal and business relations. Since it is impossible to predict all social situations, the authors provide information to enable you to use common sense in situations not specifically addressed in the book.

To help you do business more smoothly in Mexico, Business in Mexico explains cultural differences in such areas as time, schedules, and deadlines; linguistic style and written communications; women in business; acceptable dress; and management styles and management/labor relations. Full of practical information, the authors include advice in these key areas:
  • business and banking schedules
  • how to avoid problems and delays in mail and telephone communication
  • cultural differences in planning processes and procedures
  • how to arrange meetings and bring business matters to a head without frustrations and delays
  • cultural differences which can lead and have led to management problems and high turnover of employees in American-managed companies in Mexico
  • negative stereotypes which exist on both borders and how these ideas can be changed

    The book includes a helpful glossary of Spanish business terms and general vocabulary words, along with a list of Mexican holidays for scheduling reference. Trade with Mexico is an important venue of business, and businesspeople, students and professors of business, marketing executives, and human resource managers will not want to be without this book. Business in Mexico is a first step in successful U.S.-Mexico trade.

Editorial Reviews

From Library Journal

Drawing from their academic, business, and consulting experience, the authors offer a timely book about doing business in Mexico. While Mexican and U.S. businesses have historically distrusted each other, they face an age of transition in light of NAFTA and current economic necessities. The work opens with a discussion of topics about culture, family, heritage, and political-economic history and closes with both general and specific "how to" business issues such as telephone etiquette and social interaction. The work features an appendix on holidays and an extensive glossary of basic business and general vocabulary. Although written primarily for business leaders seeking commercial arrangements in Mexico, this practical book will be helpful to academics and government officials of English-speaking nations.
- Joseph W. Leonard, Miami Univ., Oxford, Ohio
Copyright 1994 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.

Product Details

  • Paperback: 166 pages
  • Publisher: Routledge; 1 edition (January 16, 1997)
  • Language: English
  • ISBN-10: 0789001292
  • ISBN-13: 978-0789001290
  • Product Dimensions: 8.4 x 6.1 x 0.4 inches
  • Shipping Weight: 9.3 ounces (View shipping rates and policies)
  • Average Customer Review: 1.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #3,674,230 in Books (See Top 100 in Books)

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9 of 9 people found the following review helpful:
1.0 out of 5 stars Poorly researched and full of inaccuracies., May 4, 1999
By A Customer
This review is from: Business in Mexico: Managerial Behavior, Protocol, and Etiquette (Paperback)
As an academic specializing in Latin American business, I have frequent contact with senior managers, politicians, and other academics in Mexico and throughout Latin America. As such, the inaccuracies in this book are plainly evident, and there are many. For a contemporary understanding of Mexico, I would instead recommend Bordering on Chaos by Andres Oppenheimer. An excellent introduction to Mexico's Colonial and Revolutionary history can be found in Blood Drenched Altars by Francis C. Kelley. But stay away from this one.
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United States, Latin America, North American, Western Hemisphere, Santa Anna, Central Mexico, Federal District, President Salinas de Gortari, The Human Side
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