Amazon.com: Business Partnering for Continuous Improvement: Forging Enduring Alliances Among Employees, Suppliers and Customers (9781881052104): Charles C Poirier, William F Houser: Books

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Business Partnering for Continuous Improvement: Forging Enduring Alliances Among Employees, Suppliers and Customers [Hardcover]

Charles C Poirier (Author), William F Houser (Author)


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Book Description

January 1, 1993 1881052109 978-1881052104 1st
If you want to make the drive for quality, productivity, and profit improvement a permanent feature of your organization, the concept of "partnering" - must become an integral part of every activity, write Charles Poirier and William Houser. They give detailed action studies of companies that have made the transition to business partnering and continuous improvement. And they provide the tools you need to make similar changes in your own organization.

Editorial Reviews

From Scientific American

Gets away from 'flavor of the month' to true long-term, sustainable growth. Both business partnering and continuous improvement are very much needed in the dynamic l990s, and this book is a guide to tapping many of their benefits.

Review

Most books on improving quality make the process look easy. This one tells the truth by showing how hard it really is. The many tips on how to get around the stone walls (human and otherwise) make this vital reading for those having trouble getting improvement programs off the ground. -- Soundview Executive Book Summaries

Product Details

  • Hardcover: 260 pages
  • Publisher: Berrett-Koehler Publishers; 1st edition (January 1, 1993)
  • Language: English
  • ISBN-10: 1881052109
  • ISBN-13: 978-1881052104
  • Product Dimensions: 9.6 x 6.4 x 0.9 inches
  • Shipping Weight: 1.3 pounds
  • Amazon Best Sellers Rank: #4,545,959 in Books (See Top 100 in Books)

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Inside This Book (learn more)
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First Sentence:
American business is not keeping pace with the rest of the world. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
tubular thinking, disoriented leadership, silo thinking, business partnering, continuous improvement model, improvement logic, partnering efforts, team processing, corrective action teams, senior buyer, partnering alliances, stretch objectives, internal alliances, partnering process, continuous improvement effort, improvement process
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Sales Manager, Production Manager, Alice Harper, Accounting Manager, Customer Service Manager, Quality Control Manager, Sears Canada, United States, Manufacturing Services Manager, Purchasing Director, American Express, Edwards Deming, General Motors, Quality Director, Shigeo Shingo, Stanley Kapchak, Taiichi Ohno
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