From Publishers Weekly
Copyright 2003 Reed Business Information, Inc.
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The book was a bit dirtier than i expected. It was not broken or damadege, just very dirty on de side.Published on March 16, 2014 by Pedro Freire José
Good book. Essential material for who want to know the basic concepts about BPM as well as about the future.Published on July 21, 2011 by Igor
This book makes a good presentation and development of the BPM. Clear and specific. Treats in detail the key issues of this methodology. Read morePublished on June 8, 2010 by Carlos Araujo Tibness
Enough has been written about this book. I must say that much of the original vision Fingar and Smith have developed has come true. Read more
This book clearly outlines how process management has matured well beyond the reengineering phase and is blending with automation and quality management. Read morePublished on July 26, 2006 by Jim Baker
This book can be summed up quote from page 70 of the text: "long on talk and short on results." I was very disappointed with the investment of any money in this hyped book. Read morePublished on April 4, 2006 by P. Shanahan
I run a business in Maine, USA, and while I have no knowledge of BPM or workflow in a business context, this book helped me a great deal. Read morePublished on May 18, 2005 by Marie Washburn
Its well known that people in business who tout business processes can come unstuck when they encounter people who don't believe in process improvement. Read morePublished on May 18, 2005 by Mark Jonhson