Customer Reviews

Business Process Management. Process is the Enterprise.

5 star:		(4)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

I work as a software developer for a large insurance business and wanted to learn what Business Process Management (BPM) is all about. This book covers in great detail all aspects of business process management, and explains the best practices and strategies for implementing business process management. This book is well organized and is written in a clear and concise manner. It should be a required read for all executive and department managers, business users and information technology personnel.

It's obvious that this book was written by the hands of experience. What Arora has done is distill what really counts in the emerging world of business process management from the perspective of someone who has "been there, done that," implementing real BPM, in a real company, with real stakes. This book is for hard-working, reality-grounded business and IT professionals who want to-the-point information about the business case for BPM and experience-based straight talk about implementation.

This book was written by someone with practical experience. It is and easy read and well organized. The author does a great job of covering the BPM project lifecycle, presents his experiences and offers best practices. Also, organizations will find what to look for in a BPM solution today (and what to look for in the future) very useful as they explore the BPM Market. A must read for those new to BPM as well as those who have been working in the BPM Market for awhile. Highly recommended.

There is a lot of interest in Business Process Management (BPM) systems. Most of the books out there are either BPM vision books, assume you know what a BPM system or they offer a vague definition that doesn't help all that much. This book provides in detail BPM concepts and BPM project best practices & strategies. Sandeep approaches the topics systematically - explaining why BPM is important for the extended enterprise, IT & business divide, components of BPM, best practices and strategies for the process life cycle (discover-design-deploy-monitor-optimize) and closes with process excellence examples. I liked the appendix which list strategies to select a BPM software vendor. BPM implementors will avoid a tunnel vision development if they read this book during BPM implementation . I would have like to see more information on BPM standards like BPEL, BPMN in this book.

The book covers the key areas of BPM - BPM components, process life cycle best practices, implementation and is vendor neutral. It is certainly written for both business and technical audience. Most of the books on BPM out there are either BPM vision books or BPM theoretical books. After reading the book it is clear that Sandeep has implemented enterprise BPMS due to the wide spectrum of practical topics covered. The book makes clear that implementing Enterprise BPM is complicated andneeds thorough BPM understanding and planning. Companies thinking of implementing BPM will right away benefit from this book. The book makes clear that process improvement is not a one time effort - and once the BPM team is on the right track - with a process mindset - the benefits of BPM are enormous. I recommend this book.

The books talk more about BPM high level overview and some basics fundamentals. Also I observed that it focuses more towards vendor selection and tool side. I found it is very common info. Also the approach from the title itself is very confusing