Many corporations are currently restructuring their business processes in order to become more competitive and cost effective. Once the decision has been made to outsource, a corporation must structure the deal. This book will show them how to request proposals and negotiate and close the agreement--creating the outsourcing strategy.
FREE Two-Day Shipping for students on millions of items. Learn more |
| ||||||||||||
Book Description
Special Offers and Product Promotions
- Buy $50 in qualifying physical textbooks, get $5 in Amazon MP3 Credit. Here's how (restrictions apply)
Frequently Bought Together
Editorial Reviews
Review
"This book provides a welcome and detailed account of what BPOs are, how to measure outsourcing performance..." (Government Opportunities, July 2007)
About the Author
John K. Halvey is a partner in the New York office of the international law firm of Milbank, Tweed, Hadley, & McCloy, LLP and the founder of the Strategic Sourcing and Technology Group. He practices in all areas of technology and sourcing law, with particular emphasis on information technology and business process outsourcing and private equity transactions involving technology or sourcing companies.
Mr. Halvey has represented companies in many of the largest technology, telecommunications, and business processing outsourcing transactions, including Deutsche Bank, JP Morgan, BellSouth, Panasonic, Citigroup, DuPont, AT&T, Alcatel, Xerox, Boeing, Bombardier, General Atlantic and the Commonwealth Bank of Australia.
His work in these areas has been the subject of articles in Forbes, Information Week, Computer World, CIO Magazine, The Daily Deal, and Venture Capital Journal. Mr. Halvey has for many years been ranked by Chambers and Partners as one of the world’s leading information technology and outsourcing lawyers and was the only lawyer in the United States to be ranked a "Star Performer" in the outsourcing industry in both 2005 and 2006. In 2006 Mr. Halvey received the Chambers Shield of Excellence as the Outsourcing Attorney of the Year and as the HR Outsourcing Attorney of the Year by the HROA.
In 1995 Crain’s named Mr. Halvey on its list of the 40 most successful people under 40 in New York City. He is the coauthor of Information Technology Outsourcing Transactions: Process, Strategies, and Contracts (John Wiley & Sons, 2005).
Mr. Halvey has represented companies in many of the largest technology, telecommunications, and business processing outsourcing transactions, including Deutsche Bank, JP Morgan, BellSouth, Panasonic, Citigroup, DuPont, AT&T, Alcatel, Xerox, Boeing, Bombardier, General Atlantic and the Commonwealth Bank of Australia.
His work in these areas has been the subject of articles in Forbes, Information Week, Computer World, CIO Magazine, The Daily Deal, and Venture Capital Journal. Mr. Halvey has for many years been ranked by Chambers and Partners as one of the world’s leading information technology and outsourcing lawyers and was the only lawyer in the United States to be ranked a "Star Performer" in the outsourcing industry in both 2005 and 2006. In 2006 Mr. Halvey received the Chambers Shield of Excellence as the Outsourcing Attorney of the Year and as the HR Outsourcing Attorney of the Year by the HROA.
In 1995 Crain’s named Mr. Halvey on its list of the 40 most successful people under 40 in New York City. He is the coauthor of Information Technology Outsourcing Transactions: Process, Strategies, and Contracts (John Wiley & Sons, 2005).
Barbara M. Melby is a partner in the Global Outsourcing Group at Morgan, Lewis & Bockius, LLP. Ms. Melby’s practice focuses primarily on outsourcing transactions, including information technology and business process outsourcing, as well as other technology-related transactions, including development agreements, system implementation agreements, licensing and hosting agreements, technology services, joint ventures, and strategic alliances.
One of the leading outsourcing attorneys in the United States, Ms. Melby is the coauthor of Information Technology Outsourcing: Process, Strategies, and Contracts (John Wiley & Sons, 2005). She was recently recognized by Chambers USA as one of the nation’s leading lawyers for Business Process Outsourcing.
In addition to her two books, she has written numerous articles in and has been widely quoted in a wide variety of publications, including CIO Magazine, IT World, The Metropolitan Corporate Counsel, and The Pennsylvania Lawyer. Ms. Melby is also a frequent speaker on outsourcing and technology transactions at various business, legal, and professional conferences.
Product Details
Would you like to update product info or give feedback on images?
|
More About the Author
Discover books, learn about writers, read author blogs, and more.
Customer Reviews
|
Share your thoughts with other customers:
|
||||||||||||||||||||||
|
Most Helpful Customer Reviews
3.0 out of 5 stars
BPO 2nd edition review,
By
This review is from: Business Process Outsourcing: Process, Strategies, and Contracts (Wiley Desktop Editions) (Hardcover)
The book is quite interesting in matter of setting an initial framework for BPO contracts, provisions and so forth. However I do think that it lacks a little in depth in matters of theoretical BPO foundation and/or importance. Every piece of information within the book is not quite up to date, which means it has content from 2005 and backwards, no recent developments ins regard to the topic exist.
0 of 60 people found the following review helpful:
4.0 out of 5 stars
It's the book I am looking for,
By LiMing Zheng (Shangai, China, People Republic of) - See all my reviews
This review is from: Business Process Outsourcing: Process, Strategies, and Contracts (with disk) (Hardcover)
The content of the book is related to my job and my MBA course
Share your thoughts with other customers: Create your own review
|
|
Inside This Book
(learn more)
Key Phrases - Statistically Improbable Phrases (SIPs):
(learn more)
transitioned employees, separate service agreements, determining applicable termination fees, employee transfer costs, business process being outsourced, proposed outsourcing transaction, joint management procedures, euro compliance issues, exceptions for blind solicitations, telecopy number, entities receiving services, applicable business function, existing business recovery plan, warehouse management services, key vendor personnel, customer satisfaction reporting, use affiliated entities, base fee structure, other outsourcing customers, such audit rights, various transaction documents, vendor pursuant, cost allocation requirements, permitted downtime, special assignment rights Key Phrases - Capitalized Phrases (CAPs): (learn more)
Vendor Agents, Primary Contractor, Termination Agreement, United States, Customer Agents, Transition Schedule, Customer Contract Manager, Assigned Agreements, Covenant of Further Assurances, Critical Failure, Designated Services, Joint Management Period, Managed Agreements, Out-of-Scope Service, End Date, Vendor Contract Manager, Exit Rights, Managed Agreement Invoices, Privacy Rule, Subcontractor Representative, Interpretation of Documents, Solicitation of Employees, Vendor Machines, Attorney General, Change Order New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Surprise Me!
transitioned employees, separate service agreements, determining applicable termination fees, employee transfer costs, business process being outsourced, proposed outsourcing transaction, joint management procedures, euro compliance issues, exceptions for blind solicitations, telecopy number, entities receiving services, applicable business function, existing business recovery plan, warehouse management services, key vendor personnel, customer satisfaction reporting, use affiliated entities, base fee structure, other outsourcing customers, such audit rights, various transaction documents, vendor pursuant, cost allocation requirements, permitted downtime, special assignment rights Key Phrases - Capitalized Phrases (CAPs): (learn more)
Vendor Agents, Primary Contractor, Termination Agreement, United States, Customer Agents, Transition Schedule, Customer Contract Manager, Assigned Agreements, Covenant of Further Assurances, Critical Failure, Designated Services, Joint Management Period, Managed Agreements, Out-of-Scope Service, End Date, Vendor Contract Manager, Exit Rights, Managed Agreement Invoices, Privacy Rule, Subcontractor Representative, Interpretation of Documents, Solicitation of Employees, Vendor Machines, Attorney General, Change Order New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Surprise Me!
Books on Related Topics
(learn more)
|
What Other Items Do Customers Buy After Viewing This Item?
Tags Customers Associate with This Product(What's this?)Click on a tag to find related items, discussions, and people.
|
Sell a Digital Version of This Book in the Kindle Store
If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store.
Learn more
Customer Discussions
|
This product's forum
Active discussions in related forums
Search Customer Discussions
|
Related forums
|
