Business Process Reengineering [Paperback]

Colin Coulson-Thomas (Author)

Book Description

ISBN-10: 0749421096 | ISBN-13: 978-0749421090 | Publication Date: March 1, 1997

Business process re-engineering has taken the business world by storm in recent months. Organisations are trying to become more flexible, responsive and better able to cope with current challenges and opportunities, but many following the route to corporate transformation are finding that what works in theory is very difficult to apply in practice. Drawing on a detailed, pan-European study of the experience, practice and implications of business process re-engineering,"Business Processes Re-engineering; Myth and Reality" examines: the advantages and disadvantages of business process re-engineering as a tool for change; approaches and methodologies being used; success factors and implementation issues, and the implications for competitiveness, employment etc. Packed with detailed case examples from companies undergoing business transformation in Europe (including ACT, Colgate Palmolive, Glaxo, IBM, Mercury Communications and WH Smith), this book aims to change the way managers view the organisation of the future.

Editorial Reviews

About the Author

Colin Coulson-Thomas is an active consultant and experience chairman of award-winning companies. He is an established academic and served as Dean of the Faculty of Management at the University of Luton in England from 1994-7. A prolific author, he has also held visiting professorships at both Shanghai and Delhi Universities, and is the author of The Future of the Organization (also published by Kogan Page).

Product Details

• Paperback: 224 pages
• Publisher: Kogan Page (March 1, 1997)
• Language: English
• ISBN-10: 0749421096
• ISBN-13: 978-0749421090
• Product Dimensions: 9.2 x 6 x 0.8 inches
• Shipping Weight: 13.4 ounces
• Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #5,275,709 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

5 of 7 people found the following review helpful:

4.0 out of 5 stars Early Warning, September 30, 1999

By 

Tansu Demir (Springfield, IL) - See all my reviews
(REAL NAME)   

This review is from: Business Process Reengineering (Paperback)

Thanks to the authors of this book. Organizations can be thought as social systems and We can not propose the mechanical solutions to the problems of organizations as social systems. The problems of organizations can not be solved quýckly because of that all variables are not under control of managers and especially "management consultants". Hammer and Champy think of organizations like machines. I think this conviction completely wrong. The authors of this book focus the attention on the difficulties of the re-engineering process as a radical change method and stress the human side of the organizations. Re-engineering is a good method if it is used properly. Thanks...