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Business Relationships That Last: Five Steps To Transform Contacts into High Performing Relationships [Hardcover]

Ed Wallace
4.7 out of 5 stars  See all reviews (19 customer reviews)

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Book Description

October 1, 2009
Everyone knows that relationships are critical to business success, but no one has provided a simple system to turn contacts and acquaintances into valuable assets--until now. Business Relationships That Last provides the first systematic program for advancing business relationships. In five easy-to-follow steps, the book shows how to transform any casual business relationship into a valuable source for revenue, leads, and advice. Ed Wallace combines memorable anecdotes with a clear theoretical framework that shows individuals how to leverage their hard business skills with the often-overlooked soft skills of relationship building. Surveyed executives say they need this book. In a recent survey, 88 percent of executives indicated that the strength of their client, customer, and referral relationships was critical to achieving their goals each year. But only 25 percent of those same executives said they had a formal process for planning, managing, and growing business relationships and 73 percent of the group surveyed said they would be very interested in reading a book on this topic. This book delivers the process that so many people and organizations need.

Praise for Business Relationships That Last:

''Ed Wallace captures the immediate need for organizations and individuals to build relationships of integrity and confidence.''
--Stephen Covey, author of the New York Times bestseller The Speed of Trust

''The more people who use the principles and practices in this book to deepen their relationships, the richer we'll all be--and happier!''
--Keith Ferrazzi, bestselling author of Never Eat Alone and Who's Got Your Back?

''We all know that businesses grow through outstanding relationships. Ed Wallace provides an elegantly simple yet very powerful way to think about and build relationships that last.''
--Ivan R. Misner, PhD, bestselling author of The 29% Solution


Frequently Bought Together

Business Relationships That Last: Five Steps To Transform Contacts into High Performing Relationships + The New Articulate Executive: Look, Act and Sound Like a Leader + Persuasive Business Proposals: Writing to Win More Customers, Clients, and Contracts
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Editorial Reviews

Review

The first systematic program for advancing business relationships. In five easy-to-follow steps, the book shows how to transform any casual business relationship into a valuable source for revenue, leads, and advice. Author Ed Wallace combines memorable anecdotes with a clear theoretical framework that shows individuals how to leverage their hard business skills with the often-overlooked soft skills of relationship building. In a recent survey, 88 percent of executives indicated that the strength of their client, customer, and referral relationships was critical to achieving their goals each year. But only 25 percent of those same executives said they had a formal process for planning, managing, and growing business relationships—and 73 percent of the group surveyed said they would be very interested in reading a book on this topic. Business Relationships That Last delivers the process that so many people and organizations need. --This text refers to the Kindle Edition edition.

About the Author

Ed Wallace graduated cum laude from Villanova University, was a Teaching Fellow at Drexel University while he earned his MBA, and has a CPA designation in the State of Pennsylvania. He is president of The Relational Capital Group, which focuses on helping professionals build outstanding business relationships through Relational Capital development.

Product Details

  • Hardcover: 192 pages
  • Publisher: Greenleaf Book Group Press (October 1, 2009)
  • Language: English
  • ISBN-10: 1608320014
  • ISBN-13: 978-1608320011
  • Product Dimensions: 8.5 x 0.9 x 5.5 inches
  • Shipping Weight: 14.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (19 customer reviews)
  • Amazon Best Sellers Rank: #150,201 in Books (See Top 100 in Books)

More About the Author

Throughout his twenty-five-year career as a number-one sales producer and vice president of business development for a firm that grew from $1 million to over $120 million in revenue, Ed Wallace learned that creating outstanding business relationships is the true secret to success. He founded The Relational Capital Group so he could bring his relationship-building principles to corporations and their client-facing professionals. The firm provides professional development and consulting services to help organizations and individuals develop the key relationships that most impact their business performance- leading to improved profitability and sustainability in the global marketplace.

Ed was a Teaching Fellow at Drexel University's College of Business, where he earned his MBA, has a B.S. in Accounting (cum laude) from Villanova University, and a CPA designation in the State of Pennsylvania. He is currently on the advisory board of DeVry University.

Ed resides in the Philadelphia area with his wife Laurie and their two children.



Customer Reviews

4.7 out of 5 stars
(19)
4.7 out of 5 stars
Most Helpful Customer Reviews
6 of 7 people found the following review helpful
Format:Hardcover|Amazon Verified Purchase
While the author is clearly an expert in relationship management, I feel the book was not as great as others hyped it up to be (it was a 5-star avg on Amazon when I bought it). This book was written, it seems, with the salesman in mind -- the one who is out there trying to develop "new" relationships that will ultimately turn into a commission check. If I were a salesperson then it would be helpful; however, I am not. (It was very CRM-focused.)

When choosing to read this book I was hoping to learn how to enhance and build relationships with those I currently interact in business or those I may come in contact with. Unfortunately, only a few bits of information from this book applied.

Also, the read was a bit contrite. It used the typical "tell a story that illustrates what you're trying to teach" approach in a way that was predictable and boring. It is an easy skim-read.

All in all, if you're a salesman this book may be helpful to you; if you are not, then it may not be the best buy.
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1 of 1 people found the following review helpful
5.0 out of 5 stars "Little Extras" that Last October 28, 2009
Format:Hardcover|Amazon Verified Purchase
Once again, Ed Wallace turns "Little Extras" into winning business relationships. This latest work is reminiscent of Dale Carnegie's 'How to Make Friends and Influence People' by providing tangible methods for building rapport, establishing objectives for each meeting and developing credibility. These techniques are proving invaluable for progressing business relationships with clients and partners from acquaintance to professional peer and ultimately respected advisor. Max the taxi driver would be proud to have his name associated with this work that is certain to have a powerful influence.
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1 of 1 people found the following review helpful
5.0 out of 5 stars Career advantage September 20, 2009
Format:Hardcover
This book captures a whole career's worth of insight and distills it into basic principles that everyone can use to succeed. It actually provides an unfair advantage for those in the early stages of their professional lives!
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Most Recent Customer Reviews
5.0 out of 5 stars Exceeded my expectations
Easy read but information that you can apply immediately. Looking forward to the followup book from this author. Read more
Published 22 days ago by Chris Mason
5.0 out of 5 stars An excellent book / process for developing your most important...
For all in business who understand the value and necessity of identifying and developing capital in their most important business relationships, this book is a must read.
Published 18 months ago by Jory
4.0 out of 5 stars The Newest Form of Capital
It is becoming more and more difficult to distinguish businesses offering identical or near identical services. Read more
Published 22 months ago by John Chancellor
5.0 out of 5 stars Required Reading for New Employees at My Firm
Having practiced law in the same location for almost 20 years, I found that I already incorporated many of the author's suggestions into my practice on a subconscious level. Read more
Published 22 months ago by D. Buxman
5.0 out of 5 stars How to multiply clients !
At long last, there is a business book that places a premium on relationships over mere costs, profits and bottom lines. Read more
Published 22 months ago by Dr. Joseph S. Maresca
5.0 out of 5 stars This Book Puts "Business Relationships" Back Where They Belong
"Ed Wallace's book helped me to reassess my business relationships to understand why they may have been stuck and what to do to fix them. Read more
Published on January 4, 2011 by Douglas L. Schmidt
5.0 out of 5 stars Not a read to be missed for any corporate leader
A good partnership is something that is invaluable for successful businesses. "Business Relationships That Last: 5 Steps to Transform Contacts Into High Performing Relationships"... Read more
Published on April 10, 2010 by Midwest Book Review
3.0 out of 5 stars Never Quite Hit the Mark for Me
This is an edit to my first review....Well since I'm the only guy with a three star marking and no helpful clicks, let me explain where I'm coming from with this book. Read more
Published on December 18, 2009 by C. R. Downing
5.0 out of 5 stars Success=Relationships
Ed Wallace has somehow managed to condense that innate knowledge that people who are great at developing relationships understand, into a formula that anyone can follow and start... Read more
Published on October 21, 2009 by William D. Drexler
5.0 out of 5 stars Business Professionals Need to read this!
In this book, Ed Wallace outlines methods for building and managing key relationships - skills not taught by many companies and needed by every business professional. Read more
Published on October 6, 2009 by Jim K
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