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Comment: Condition: As New condition., As new condition dust jacket. Binding: Hardcover. / Publisher: Greenleaf Book Group Press / Pub. Date: 2009-10-01 Attributes: Book, 192 pp / Stock#: 2051413 (FBA) * * *This item qualifies for FREE SHIPPING and Amazon Prime programs! * * *
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Business Relationships That Last: Five Steps To Transform Contacts into High Performing Relationships Hardcover


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Product Details

  • Hardcover: 192 pages
  • Publisher: Greenleaf Book Group Press (October 1, 2009)
  • Language: English
  • ISBN-10: 1608320014
  • ISBN-13: 978-1608320011
  • Product Dimensions: 8.8 x 5.8 x 0.9 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (20 customer reviews)
  • Amazon Best Sellers Rank: #296,920 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

Ed Wallace graduated cum laude from Villanova University, was a Teaching Fellow at Drexel University while he earned his MBA, and has a CPA designation in the State of Pennsylvania. He is president of The Relational Capital Group, which focuses on helping professionals build outstanding business relationships through Relational Capital development.

More About the Author

Throughout his twenty-five-year career as a number-one sales producer and vice president of business development for a firm that grew from $1 million to over $120 million in revenue, Ed Wallace learned that creating outstanding business relationships is the true secret to success. He founded The Relational Capital Group so he could bring his relationship-building principles to corporations and their client-facing professionals. The firm provides professional development and consulting services to help organizations and individuals develop the key relationships that most impact their business performance- leading to improved profitability and sustainability in the global marketplace.

Ed was a Teaching Fellow at Drexel University's College of Business, where he earned his MBA, has a B.S. in Accounting (cum laude) from Villanova University, and a CPA designation in the State of Pennsylvania. He is currently on the advisory board of DeVry University.

Ed resides in the Philadelphia area with his wife Laurie and their two children.


Customer Reviews

4.8 out of 5 stars
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This book is a MUST READ for true professionals!
Jerry J. Block
In this book, Ed Wallace outlines methods for building and managing key relationships - skills not taught by many companies and needed by every business professional.
Jim K
I found it very believable and easy to draw on the experiences and lessons shared in the book.
Tami Conner

Most Helpful Customer Reviews

11 of 13 people found the following review helpful By Biz Reader on July 22, 2010
Format: Hardcover Verified Purchase
While the author is clearly an expert in relationship management, I feel the book was not as great as others hyped it up to be (it was a 5-star avg on Amazon when I bought it). This book was written, it seems, with the salesman in mind -- the one who is out there trying to develop "new" relationships that will ultimately turn into a commission check. If I were a salesperson then it would be helpful; however, I am not. (It was very CRM-focused.)

When choosing to read this book I was hoping to learn how to enhance and build relationships with those I currently interact in business or those I may come in contact with. Unfortunately, only a few bits of information from this book applied.

Also, the read was a bit contrite. It used the typical "tell a story that illustrates what you're trying to teach" approach in a way that was predictable and boring. It is an easy skim-read.

All in all, if you're a salesman this book may be helpful to you; if you are not, then it may not be the best buy.
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2 of 2 people found the following review helpful By John H. Wilson on October 28, 2009
Format: Hardcover Verified Purchase
Once again, Ed Wallace turns "Little Extras" into winning business relationships. This latest work is reminiscent of Dale Carnegie's 'How to Make Friends and Influence People' by providing tangible methods for building rapport, establishing objectives for each meeting and developing credibility. These techniques are proving invaluable for progressing business relationships with clients and partners from acquaintance to professional peer and ultimately respected advisor. Max the taxi driver would be proud to have his name associated with this work that is certain to have a powerful influence.
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2 of 2 people found the following review helpful By Chris Malone on September 20, 2009
Format: Hardcover Verified Purchase
This book captures a whole career's worth of insight and distills it into basic principles that everyone can use to succeed. It actually provides an unfair advantage for those in the early stages of their professional lives!
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4 of 5 people found the following review helpful By William D. Drexler on October 21, 2009
Format: Hardcover
Ed Wallace has somehow managed to condense that innate knowledge that people who are great at developing relationships understand, into a formula that anyone can follow and start to use immediately. Great book and a timely subject on a skill set that most of us need to work to improve.
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4 of 5 people found the following review helpful By Kimberly Coleman on September 22, 2009
Format: Hardcover
I generally don't buy in to methodologies with 5 step processes that can change my life, but after reading Wallace's book, I'm a believer!

I own a web development business and have seen a lot of my clients and prospects considering a less expensive overseas developer. Relationships are all I really have at this point to compete on, and I am confident that the approach outlined in Business Relationships That Last has reinforced skills that I already have while giving me new ways to approach client relations.

I need to keep costs low in order to stay competitive in today's economy. Aside from the small price of a book, the skills Wallace teaches are free to follow and sure to exponentially increase my firm's appeal over an outsourcing company.
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1 of 1 people found the following review helpful By Salesrecruiter on May 28, 2013
Format: Kindle Edition Verified Purchase
I purchased this as a download for my Kindle and it is worth every penny. It came highly recommended from a high-level legal recruiter in Wash D.C. whom I've known for several years. The content is excellent if applied regularly.
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1 of 1 people found the following review helpful By Chris Mason on April 26, 2013
Format: Hardcover Verified Purchase
Easy read but information that you can apply immediately. Looking forward to the followup book from this author. The book has made such an impact at my job that we are all reading it and taking notes!
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1 of 1 people found the following review helpful By Jory on November 25, 2011
Format: Hardcover Verified Purchase
For all in business who understand the value and necessity of identifying and developing capital in their most important business relationships, this book is a must read.
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