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Business Travel and Tourism [Paperback]

John Swarbrooke (Author), Susan Horner (Author)
4.0 out of 5 stars  See all reviews (1 customer review)

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Book Description

0750643927 978-0750643924 November 20, 2001 1st
'Business Travel and Tourism' provides a comprehensive, international overview of business tourism from both a theoretical and practical perspective.

With the use of case studies from around the world, 'Business Travel and Tourism' explores a broad range of issues, including:

* The global business tourism market
* The design of business tourism facilities
* The role of the destination in business travel and tourism
* The social, economic, and environmental impacts of business tourism
* The ethical dimension of business tourism
* The marketing of business tourism products
* The impact of new technologies on the business tourism market
* How to organise successful conferences, exhibitions, and incentive travel packages

Case studies include Disneyland Paris, Hong Kong, Amsterdam RAI International Exhibition and Congress Centre, Hilton, Page and Moy Marketing, Lufthansa, Air France, and Legoland UK.


'Business Travel and Tourism' is the first text to offer a comprehensive overview of the growing but neglected area of business tourism. With the use of a wide range of up-to-date case studies and major practical exercises to help students to broaden and deepen their understanding of this area of tourism, it is an invaluable text for all students on travel and tourism courses at degree and BTEC/HND level, or those taking tourism options in leisure, business studies, hospitality management or geography.


the first text to offer a comprehensive overview of the growing but neglected area of business tourism
an international perspective of business tourism
a wide range of up-to-date case studies and exercises - helping students to broaden and deepen their understanding of business tourism

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Editorial Reviews

About the Author

Head of Tourism and Hospitality, Sheffield Hallam University and Professeur Visitant at IMHI Paris. John is the author of seven books on tourism and has been a keynote speaker at major international conferences in many countries including the UK, Russia, Greece, Indonesia, Portugal, Turkey, Sri Lanka and Brazil. He is also Chair of ATLAS,the association of universities involved in Tourism Education and research.

Principal Lecturer in Tourism and Hospitality, Sheffield Hallam University. Susan is a specialist in applied consumer behaviour and marketing. She is the author of a wide range of books, articles, papers and distance learning materials with a particular focus on the tourism and hospitality sectors. Susan has also developed a particular interest and expertise in the writing and use of case studies for innovative teaching and learning experiences.


Product Details

  • Paperback: 384 pages
  • Publisher: Butterworth-Heinemann; 1st edition (November 20, 2001)
  • Language: English
  • ISBN-10: 0750643927
  • ISBN-13: 978-0750643924
  • Product Dimensions: 11 x 6.9 x 1 inches
  • Shipping Weight: 1.8 pounds (View shipping rates and policies)
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #999,228 in Books (See Top 100 in Books)

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4.0 out of 5 stars A good start, July 3, 2008
This review is from: Business Travel and Tourism (Paperback)
I have been studying the business travel market for the past year and have been surprised by how little concrete information there is on business travel as a market segment. Leisure travel can be segmented into many known categories - independent travelers, adventure travelers, voluntourists, etc. But so much less is known about sub-segments of business travel. I thought this book was very helpful at creating a theoretical framework for analyzing the business travel market and had some useful case studies for those who want to work in business travel, especially events planning and travel management. I liked the book and found it useful, although I wish that the authors had been able to provide deeper analysis of the diverse business travel market segments.
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Inside This Book (learn more)
First Sentence:
As you are reading these words, tens of thousands of business travellers worldwide are beginning or ending their trips. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
business tourism events, business tourism destination, business tourism organizations, incentive travel packages, incentive travel agencies, incentive travel business, incentive travel destinations, women business travellers, incentive travel trips, individual business trips, business class product, business tourism industry, incentive travel market, professional congress organizers, business tourism sector, demand for business travel, major hotel groups, convention bureaux, business travel market, visitor bureaux, conference destinations, incentive travel executives, destination management companies, destination management company, business class services
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Hong Kong, Hilton International, New York, Middle East, British Airways, Paris Business Solutions, North America, Air France, New Zealand, Executive Floor, Exercise Select, Historic Conference Centres of Europe, International Confex, Newport Bay, Silk Route, Cathay Pacific, Great Britain, Hotel New, Lake Geneva, American Airlines, Los Angeles, Singapore Changi, South Africa, Switzerland Tourism, Asia Pacific
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