Butlers & Household Managers, 21st Century Professionals is designed to assist those seeking a new and rewarding career as a butler or the American equivalent, the household manager, as well as those seeking to employ them, whether in stately home, hotel, corporate setting or elsewhere. In the increasingly competitive and mechanistic world in which we live, service is often the only differentiator between one provider and another. Having a competent butler is one way to develop that much-needed edge. Butlers & Household Managers, 21st Century Professionals is also useful for any man or woman who would like to use some of the butler's know-how to enhance his or her own life style. The many checklists in Butlers & Household Managers, 21st Century Professionals cover every kind of situation a butler deals with and are designed, in conjunction with the chapter they supplement, to walk a person successfully through those situations and so increase his or her confidence. No amount of copying actions mechanically will make a butler, however. It is necessary to understand the point of view of the butler to then handle any given situation as a butler would. That is why chapters are provided to explain the butler rationale.
| ||||||||||||
Book Description
Frequently Bought Together
Editorial Reviews
About the Author
Steven Ferry, born and raised in England, has published more than twenty books since he began his writing career. Prior to that he worked as a butler, and before that, as a teacher. He now lives in Florida with his wife, where he continues to write, teach and consult.
Product Details
Would you like to update product info or give feedback on images?
|
More About the Author
There's a lot that has been written in this world, and some of it by Steven Ferry.
He has a command of the language that can be laid squarely at the door of the English schools that did their best to suffer his presence, and the forthrightness learned in the Americas in which he has lived most of his adult life.
The result: about twenty books and hundreds of articles on no matter what subject or genre, although most of it intended to educate and enlighten entertainingly, rather than entertain alone.
He travels much but is still based in Florida with his wife of many years, where he continues to bang away on his MacBook Pro.
He has a command of the language that can be laid squarely at the door of the English schools that did their best to suffer his presence, and the forthrightness learned in the Americas in which he has lived most of his adult life.
The result: about twenty books and hundreds of articles on no matter what subject or genre, although most of it intended to educate and enlighten entertainingly, rather than entertain alone.
He travels much but is still based in Florida with his wife of many years, where he continues to bang away on his MacBook Pro.
Customer Reviews
|
Share your thoughts with other customers:
|
||||||||||||||||||||||
|
Most Helpful Customer Reviews
18 of 18 people found the following review helpful:
5.0 out of 5 stars
You don't have to be a butler to love this book!,
By
This review is from: Butlers & Household Managers: 21st Century Professionals (Paperback)
I am NOT a butler, but I sought this book out on the internet and finally purchased it after thinking I could use it for many years. I was NOT disappointed. It is the best self-help book on the market! This book can help you organize your life on nearly every level. It is an organizers dream book for most of us who have to live without at butler. Yes, I am still in the process of becoming a good household manager, but now I have the advice and skills of my "guide book man".
13 of 13 people found the following review helpful:
5.0 out of 5 stars
Simply The Best!,
By The British Butler (North Carolina, USA) - See all my reviews
This review is from: Butlers & Household Managers: 21st Century Professionals (Paperback)
If you are involved in the world of private service, I highly recommend this book as a "must have." Mr. Ferry has gone to great lengths to get it right and the results are contained within the pages of this book.Mr. Ferry presents us with a history of Butling (and other private service household positions,) and weaves a rich tapestry of service standards, duties, do's and don'ts, professional expectations and numerous other pieces of valuable advice throughout the book. If you do not have this wonderful resource in your collection my advice is to get it and use it. "The British Butler" North Carolina, USA
9 of 9 people found the following review helpful:
5.0 out of 5 stars
The most informative and concise book for this topic ever,
By
This review is from: Butlers & Household Managers: 21st Century Professionals (Paperback)
I loved this book and still refer to in occasionally. I wish more books were written by him and perhaps in a memoir tone so it could be an entertaining version of this one. I've read others that are "behind the scenes" and was quite put off with the arrogance of them. Big accolades to Steven Ferry for writing a practical and inspiring book, I only wish there were more from him!
Share your thoughts with other customers: Create your own review
|
|
Inside This Book
(learn more)
What Other Items Do Customers Buy After Viewing This Item?
Tags Customers Associate with This Product(What's this?)Click on a tag to find related items, discussions, and people.
|
Sell a Digital Version of This Book in the Kindle Store
If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store.
Learn more
Customer Discussions
|
This product's forum
Active discussions in related forums
Search Customer Discussions
|
Related forums
|
