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Buying In: The Secret Dialogue Between What We Buy and Who We Are [Hardcover]

Rob Walker (Author)
4.1 out of 5 stars  See all reviews (32 customer reviews)

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Book Description

June 3, 2008
“Fascinating … A compelling blend of cultural anthropology and business journalism.” — Andrea Sachs, Time Magazine

“An often startling tour of new cultural terrain.” — Laura Miller, Salon

“Marked by meticulous research and careful conclusions, this superbly readable book confirms New York Times journalist Walker as an expert on consumerism. … [A] thoughtful and unhurried investigation into consumerism that pushes the analysis to the maximum…” Publisher’s Weekly (starred review)

Brands are dead. Advertising no longer works. Weaned on TiVo, the Internet, and other emerging technologies, the short-attention-span generation has become immune to marketing. Consumers are “in control.” Or so we’re told.
In Buying In, New York Times Magazine “Consumed” columnist Rob Walker argues that this accepted wisdom misses a much more important and lasting cultural shift. As technology has created avenues for advertising anywhere and everywhere, people are embracing brands more than ever before–creating brands of their own and participating in marketing campaigns for their favorite brands in unprecedented ways. Increasingly, motivated consumers are pitching in to spread the gospel virally, whether by creating Internet video ads for Converse All Stars or becoming word-of-mouth “agents” touting products to friends and family on behalf of huge corporations. In the process, they–we–have begun to funnel cultural, political, and community activities through connections with brands.

Walker explores this changing cultural landscape–including a practice he calls “murketing,” blending the terms murky and marketing–by introducing us to the creative marketers, entrepreneurs, artists, and community organizers who have found a way to thrive within it. Using profiles of brands old and new, including Timberland, American Apparel, Pabst Blue Ribbon, Red Bull, iPod, and Livestrong, Walker demonstrates the ways in which buyers adopt products, not just as consumer choices, but as conscious expressions of their identities.

Part marketing primer, part work of cultural anthropology, Buying In reveals why now, more than ever, we are what we buy–and vice versa.


Praise for Buying In
“Walker … makes a startling claim: Far from being immune to advertising, as many people think, American consumers are increasingly active participants in the marketing process. … [He] leads readers through a series of lucid case studies to demonstrate that, in many cases, consumers actively participate in infusing a brand with meaning. … Convincing.” — Jay Dixit, The Washington Post

“Walker lays out his theory in well-written, entertaining detail.” — Seth Stevenson, Slate

Buying In delves into the attitudes of the global consumer in the age of plenty, and, well, we aren’t too pretty. Walker carries the reader on a frenetically paced tour of senseless consumption spanning from Viking ranges to custom high-tops.” — Robert Blinn, Core77

“Rob Walker is one smart shopper.” — Jen Trolio, ReadyMade

“The most trenchant psychoanalyst of our consumer selves is Rob Walker. This is a fresh and fascinating exploration of the places where material culture and identity intersect.”
–Michael Pollan, author of In Defense of Food

“This book has vast social implications, far beyond the fields of marketing and branding. It obliterates our old paradigm of companies (the bad guys) corrupting our children (the innocents) via commercials. In this new world, media-literate young people freely and willingly co-opt the brands, and most companies are clueless bystanders desperate to keep up. I really don't know if this is good news or bad news, but I can say, with certainty, that this book is a must-read.”
–Po Bronson, author of What Should I Do with My Life?

“Rob Walker is a gift. He shows that in our shattered, scattered world, powerful brands are existential, insinuating themselves into the human questions ‘What am I about?’ and ‘How do I connect?’ His insight that brand influence is becoming both more pervasive and more hidden–that we are not so self-defined as we like to think–should make us disturbed, and vigilant.”
–Jim Collins, author of Good to Great

“Rob Walker is a terrific writer who understands both human nature and the business world. His book is highly entertaining, but it’s also a deeply thoughtful look at the ways in which marketing meets the modern psyche.”
–Bethany McLean, editor at large, Fortune, and co-author of The Smartest Guys in the Room

“Are we living in an era of YouTube-empowered, brand-rejecting consumers? Rob Walker has the surprising answers, and you won’t want to miss this joyride through the front lines of consumer culture. A marketing must-read.”
–Chip Heath and Dan Heath, authors of Made to Stick

“Rob Walker brilliantly deconstructs the religion of consumption. Love his column, couldn’t put his book down.”
–Paco Underhill, author of Why We Buy

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Editorial Reviews

From School Library Journal

Adult/High School—Walker takes a close look at past and present consumerism in the United States, positing that older forms of advertising are no longer successful. In their place, the trend has shifted to what the author calls "murketing," a mix of "murky" and "marketing." He argues that instead of being manipulated by marketing, consumers are using it to their advantage; and instead of being shaped by products, consumers are using them to express individual identity and social outlook. Told from the perspectives of both consumers and marketers, the book entwines historical fact, commentary from experts in the field, and pop-culture examples drawn from brand names such as Timberland, Sanrio, Apple, and Nike. It also incorporates conversations with CEOs of companies like American Apparel as well as start-up projects from the skateboarding and music industries. Walker examines all aspects of "murketing," including ethics, emerging technology, and commercialization versus underground movements. This book is both accessible and relevant to teens, with many of the examples being pulled from Generations Y and Z. It will be useful to those interested in business, advertising, or social trends.—Kelliann Bogan, Colby-Sawyer College, New London, NH
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

From Booklist

New York Times columnist and author (Letters from New Orleans, 2005) Walker makes no pretense at being a master of modern marketing. But he does, through intuitive, savvy observations of human and corporate behaviors, solidify his argument for what brands mean in today’s society. His claim that brands such as Hello Kitty and the iPod, among others, balance our need for both belonging and individuality is not revolutionary. So what’s new here? That Walker is one of the prime analysts dedicated to probing our minds, our behavior, and, specifically, our buying patterns. He addresses the demand for authenticity and the nearly accidental formation of consumer communities, almost in spite of commercial persuasion campaigns, creating a real connection that many Americans are seeking. And thanks to his scrutiny of today’s global companies, his examples, from Toyota’s Scion to the Austin Craft Mafia, prove his point: “You surround yourself only with who you are.” We’d add “and who you want to be.” Easy, colloquial, and passion-driven prose will help this tome reach the top of business booksellers’ lists. --Barbara Jacobs

Product Details

  • Hardcover: 320 pages
  • Publisher: Random House; First Edition edition (June 3, 2008)
  • Language: English
  • ISBN-10: 1400063914
  • ISBN-13: 978-1400063918
  • Product Dimensions: 6.3 x 1.1 x 9.5 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (32 customer reviews)
  • Amazon Best Sellers Rank: #226,803 in Books (See Top 100 in Books)

More About the Author

Rob Walker writes the Consumed column for The New York Times Magazine. He is the author of Buying In: The Secret Dialogue Between What We Buy and Who We Are, and Letters from New Orleans.

 

Customer Reviews

32 Reviews
5 star:
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4 star:
 (9)
3 star:
 (4)
2 star:
 (1)
1 star:
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Average Customer Review
4.1 out of 5 stars (32 customer reviews)
 
 
 
 
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28 of 32 people found the following review helpful:
5.0 out of 5 stars Energy Drink Kitesurfing, June 19, 2008
This review is from: Buying In: The Secret Dialogue Between What We Buy and Who We Are (Hardcover)
I second what Po Bronson says about "Buying In." This book is much more than a simple, cocktail party business book -- it's an attentive, subtle and entertaining meditation that not only uncovers the latest trends in buying, selling and marketing but also pushes us to consider larger questions beyond these subjects. Personally, since finishing the book, I've taken a harder look at my purchases and what they mean to my larger sense of identity. Not that this is some kind of Chicken Soup for the Marketing Soul, but Walker isn't afraid to follow his many case studies and pieces of hard evidence to wherever they lead, and sometimes that means not only a critique of consumer culture but a look at contemporary American culture as a whole. And that's what I love most about this book -- that Walker dives into consumer culture with such wide, bemused eyes. The reporting reminds me of Studs Terkel -- when a journalist can turn a subject into something wonderful, literally into something "full of wonder." I was happy to follow marketing detective Walker on his tour of energy drink kitesurfing, dive bars, chicken sausage cookouts, underground dance parties, and Lower East Side sneaker boutiques. (As someone who almost got kicked out of an "underground" New York sneaker boutique for merely trying to, um, shop, I was pleased to have Walker pull my coat on this corner of underground brand culture.) And where his tour leaves us, at the end of the gripping final chapter, is in a place that is somewhat contradictory and unexpected and completely fascinating.
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23 of 26 people found the following review helpful:
5.0 out of 5 stars Media Savvy Marketing Commentary, June 18, 2008
This review is from: Buying In: The Secret Dialogue Between What We Buy and Who We Are (Hardcover)
I'm a huge fan of Rob Walker's style and regularly read his 'Consumed' column and mourn his recently departed 'Murketing' newsletter. Heck, I even read his yearly 'zine on departed public figures. That said, I wasn't entirely sure what to expect when reading 'Buying In.'

Unlike typical industry commentators and critics, Walker tends not to add hype to the mix, but rather breaks down products, trends and marketing techniques to almost a scientific level. More text book than hyped book du jour.

If you're looking for a quick easy read with sound bites that will make you sound cooler to your colleagues- this is not the book for you. If you're looking to dig into a book that will make you rethink the branding of your favorite companies while offering insights into the industry in general, you should probably stop reading this review and just order the book--just don't expect to finish it in one sitting.

Walker doesn't have schtick, no funny hair or pretentious wording, just an extremely meaty read that makes me think I should reread it in case I missed anything.
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36 of 43 people found the following review helpful:
5.0 out of 5 stars Walker is the first to nail the new marketing paradigm., June 20, 2008
This review is from: Buying In: The Secret Dialogue Between What We Buy and Who We Are (Hardcover)
Rob Walker's book is excellent. Since the dawn of the internet age, just over a decade ago, the classic marketing paradigm (brands, 4Ps, advertising etc) have been on a slippery slope, and the only trouble is nobody has been quite sure which way it would all tilt. I have a raft of books talking about the "new marketing" (there was a boom in these after 1998 and the new millennium) but in my view Rob Walker is the first author to really nail the subject. He gets it so right.

I've spent since 1996 doing market research amongst youth brands (mostly amongst energy drinks as it happens, so I feel Rob's discussion of Red Bull and other players is absolutely right on the mark.) In this past decade I've been conscious that the changes we've been seeing are part of a mich bigger pattern. But Walker is the first writer and critic to stand back and really put it all in perspective. His thinking here - wide-eyed, holistic, detailed and entertainingly pertinent - puts you in the right place to see everything and how it all fits. He kind of grabs you by the sleeve to take you there, such is the energy of his writing.

One is left with the interesting question: are brands what the manufacturers make of them? Or are they appropriated by the consumer to reflect what we want of them? The subtle cover art, with the title floating between a bar-code and a thumb print, kind of sums things up. (One of the most subtle covers I've seen since Rita carter's excellent Multiplicity: The New Science of Personality, Identity, and the Self)

Rob Walker presents us with an excellent book for marketers, market researchers, tired media buyers, marketing graduates who think they know everything and anyone who is just plain fascinated by how our society ticks. This is great reading.
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Inside This Book (learn more)
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
magic people, rob walker chapter, commercial persuaders, brand underground, persuasion industry, commercial persuasion, rationale thinking, brand meaning, secret dialogue
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Red Bull, Hello Kitty, New York, American Apparel, Los Angeles, United States, Consumer Economicus, Andrew Andrew, Vin Mariani, San Francisco, Barking Irons, Advertising Age, Mountain Dew, Bobby Hundreds, Consumer Reports, The Purpose Driven Life, Lutz Tavern, Procter Gamble, Pretty Good, Rock Bottom, Miami Beach, Baby Boomers, Red Hat Society, The Frog King, The Wall Street Journal
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