Customer Reviews

CA Anti-Virus Plus Anti-Spyware 2010 3-User

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

I recently acquired a license to CA-Antivirus 2010 3-user edition. I used to use CA Antivirus 2008, but canceled my subscription because it was a poor product that bogged down my computer, and couldn't remove a particular virus.

But just recently I received several renewal notices in my inbox for a 1-year license to the 2010 edition. I already cancelled this product a long time ago, so I followed their instructions to cancel the renewal (which had to be filled out in triplicate because they also switched me from a 1-user license to a 3-user license) and thought the issue was taken care of, until my credit card bill came in, and I saw that I was charged fifty dollars for a renewal subscription.

I looked back over my bills from this time last year, and saw that I was also charged for a subscription for the 2009 edition that I never used!

I wouldn't recommend dealing with this company, canceling my subscription with them has been the worst experience I've had with such a thing since I tried to cancel my AOL subscription over 10 years ago, and their product wasn't very good to begin with.

They bug you for renewel, but in the mean time, this program really makes your computer slow from the very moment you install it.

I have this software installed in my machine and seems to work perfectly fine for what I bought that for. Here are my pros and cons of the product:

Pros
* Quick and easy to install
* Daily updates
* Very effective antivirus program
* Thorough customer support including free chat and email support.
* Supports up to 3 PC's

Cons
* No additional features in CA Antivirus (look at CA Anti-Virus Plus or CA Internet Security Suite for more features)
* Runs slowly

I would recommend this antivirus software to my friends.