Customer Reviews

CASHMERE (PASHMINA) SHAWL, REGULAR size from CASHMERE PASHMINA GROUP, IN 55 VIBRANT COLORS

5 star:		(19)
4 star:		(5)
3 star:		(4)
2 star:		(4)
1 star:		(3)

 

 

They marked the list price way too high. And even sale price @$25 is too high as well compare the quality of the product. Don't be fooled by the picture. I got four and they arrived in one ~13"x10" envelop. Can you imaging that sized Shawl as shown on the photo can be stuffed in one single envelop?
I end up returned all to the seller. it totally cost me $30 for shipping on both ways. Please DO NOT consider this product/seller at all, ever.

I ordered two pashminas (black and champagne) and they are beautiful. You can't beat the quality and price of these shawls. I got them in several days and customer service was pretty good. I'm a happy camper.

I received a pashmina shawl as a Christmas gift, but the fabric was unbelievably itchy and left me with horrible hives. I called to inquire about a refund, and the phone sales person (who was condescending at best) told me that they had a 2 week return policy. I explained that it was a gift that was purchased early in Decemeber but that I had not received it until the 25th, and she told me that the 2 weeks policy would apply from the date I received it. (I even DOUBLE confirmed this with her, explaining that if the person who bought this for me would not get a full refund that I would rather keep the item and try my luck reselling it on eBay, but she assured me I could just send it back!) I folded the shawl EXACTLY as it had been sent to me, slipped it back into the resealable plastic bag it came in and sent it back to the company within the two weeks. I then heard from the person who sent me the gift that they received a nasty e-mail from the company stating that the refund had been appproved but that they would take a 20% restocking deduction from the refund DESPITE having verbal confirmation that this would not happen.

So to sum up--horrid product, horrid service. These people went out of their way to lie to me and steal a profit from the person who gave me the gift.

Service was great. I got my shawls in record time. However, I was a bit disappointed with the quality of the shawls (I ordered burnt orange and black). From the picture of the woman wearing the shawl, I expected a really warm cuddly shawl but it turned out to be more of a cotton throw. I would not recommend buying this shawl.

I just received my order. It arrive at the expected date. They even e-mailed a tracking number for me to track my order. The product is nice: the quality is ok, and it isn't sheer and thin (which is great), but it feels more wool-like than soft pashmina/silk combo. I have a pashmina bought from Turkey and it is 70% pashmina 30% silk, and it feels more luxurious. But we'll see... I'll write back in two months if it begins to pill. It is a nice product and their color selection is AMAZING, so for now, I would order more from them.

I tried going to the merchant/manufacturer's website, to order direct, but it was difficult to navigate. It is better to buy it on Amazon.

I recently purchased the Lipstick Red shawl. It was the perfect shade of red that I needed. The shawl itself was in a sealed bag with the tags on it. I'm completely satisfied with the product.
Now for the dislikes:
There was not an invoice(receipt) in the box in which the shawl came in. Luckily, I did not have to return it. But it came with a solicitation for me to become a member of the Pashmina Group and sell them out of my house on my own.(Think like Avon or Amway products, something like that)
Another concern was that I received no email communications on the shipping status of my order. No tracking number, nothing stating that it was on it's way. However, an upside to that is when I sent them an email they did respond with answers the next morning.
I am happy with this purchase but I think that the seller should be more pro-active in getting those emails out to us buyers to help calm our shipping jitters! :-)

My transaction with Cashmere Pashmina Group was beyond my expectations. I received my order of four shawls in less than a week. The quality of the items was excellent, and the colors gorgeous. Most surprising was a hand-written note included with my order, stating that they had been out of stock of the chocolate-colored shawl I had ordered, but had upgraded my order and included a larger shawl of the same color, FREE OF CHARGE. How refreshing is that?!! I would definitely buy again from this company.

I ordered 4 pashmina shawls as gifts for my bridesmaids to wear at my wedding. The shawls are absolutely beautiful and of high quality - they arrived very quickly (with standard shipping from across the country). The customer service was fantastic and very prompt in replying to my inquiries. My only regret is that I did not order an additional shawl for myself.

This is a lovely pashima shawl that can be worn many ways. It's a great price for such a quality item and it arrived on my doorstep the next day.

I called yesterday, on January 2, to inquire about exchanging a gift for the same item in a different color and was told to call back January 3 when the "returns" department was open. I called today (Jan 3) to inquire about the color I wanted. As far as I could tell, it's all the same person, and there is no "returns" department. I was told they didn't have the color I wanted but they would call when they received the package - but I had checked and it's available online for purchase. I will post follow-up but wanted to warn potential customers.