CCNP: Cisco Internetwork Troubleshooting Study Guide [Hardcover]

Robert Padjen (Author)

Book Description

Series: Study Guide | Publication Date: July 1999

The CCNP (Cisco Certified Network Professional) certification is the second step toward the CCIE (Cisco Certified Internetworking Expert) certification. This study guide is mapped to the Cisco Internetwork Troubleshooting course and includes complete coverage of all exam objectives.

Editorial Reviews

Amazon.com Review

CCNP: Cisco Internetwork Troubleshooting Study Guide offers a comprehensive study of the topic but relies on practical experience as well. The book covers all of the stated CIT objectives, beginning with a theoretical discussion of troubleshooting methodology and generic troubleshooting tools followed by coverage of Cisco's relevant tools and commands. Then troubleshooting is tackled for TCP/IP, Novell, ISDN, AppleTalk, and other environments.

Like other study guides in this Sybex series, the CIT Study Guide includes chapter review questions and clearly states the CIT objectives covered in each section. However, laboratory exercises for troubleshooting are difficult to construct and are less frequent in this installment. A companion CD-ROM includes the EdgeTest CIT software with 200 questions and a trial copy of Visio Professional, as well as AG Group's NetTools and EtherPeek.

Troubleshooting is often more of an art than a science. Within any product category such as Cisco switches and routers, however, there are plenty of concrete technical specifics to master. This complete course will get you ready to ace the CIT test. --Stephen W. Plain

Topics covered: Troubleshooting methodology, OSI layer attributes, test equipment, Cisco diagnostic commands and tools, troubleshooting (TCP/IP, serial lines and frame relay), ISDN, Novell networks, AppleTalk networks, and switched Ethernet networks.

From the Back Cover

Here’s the book you need to prepare the latest Cisco InternetworkTroubleshooting Support (CIT) exam, 642-831. This Study Guide provides:

In-depth coverage of key exam topics

Practical informationon troubleshooting and optimizing Cisco internetworks

Hundreds of challengingreview questions

Leading-edge exam preparation software, including a testengine, sample simulation questions, and electronicflashcards
Authoritative coverage of all exam objectives,including:

• Establishing an optimal systembaseline
• Diagramming and documenting system topology and end systemconfiguration
• Verifying connectivity at all layers
• Selecting an optimaltroubleshooting approach
• Planning a network documentation system and baselinemonitoring scheme
• Using Cisco IOS commands and applications to identify andisolate system problems
• Resolving sub-optimal system performanceproblems
• Restoring optimal baseline service
• Working with external providers and system users to resolve service provision problems

--This text refers to an out of print or unavailable edition of this title.

See all Editorial Reviews

Product Details

• Hardcover: 800 pages
• Publisher: Sybex Inc (July 1999)
• Language: English
• ISBN-10: 0782125360
• ISBN-13: 978-0782125368
• Product Dimensions: 9 x 7.8 x 2.3 inches
• Shipping Weight: 3.5 pounds
• Average Customer Review: 3.2 out of 5 stars  See all reviews (17 customer reviews)
• Amazon Best Sellers Rank: #2,522,852 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

12 of 12 people found the following review helpful:

1.0 out of 5 stars Can't understand the good reviews., November 19, 1999

By A Customer

This review is from: CCNP: Cisco Internetwork Troubleshooting Study Guide (Hardcover)

This is the most 'padded out' technical book I have ever seen. I can't see why anyone would be impressed by this. I notice that most of the positive reviews for this book are pretty brief and don't give any particular reason for buying the book only that they "passed the exam". Perhaps I am just a cynic... There are surely better ways of setting about passing this exam. The fact that the only good material in the book is pretty basic LAN stuff suggests that the authors are not of a sufficient level. I thought Sybex were good for the CCNA, but now they seem to be getting out of their depth. Let's hope they don't start writing CCIE study guides next. Or if they do, that people are not naive enough to buy them.

10 of 10 people found the following review helpful:

2.0 out of 5 stars Too Much Filler; "Troubleshooting Lite", March 7, 2000

By 

Chris Bryant - See all my reviews

This review is from: CCNP: Cisco Internetwork Troubleshooting Study Guide (Hardcover)

I bought this book as a companion to my Cisco Press troubleshooting book, but in the last few weeks, I found myself referring to this book less and less.

There is some good information, but if you are taking CIT as your last or next-to-last exam, a good deal of material is copied directly from the earlier Sybex books in the series. Nothing wrong with going over the material -- after all, you're learning to troubleshoot the material you've learned previously -- but I felt like a lot of this book was simply regurgitating earlier books instead of giving me fresh insight.

As I said, there were some good points. The chapter on troubleshooting methodology had some good examples, and having screen output for the commands helps those who don't have routers of their own to experiement with. Even that goes to extremes, though. At times there are pages and pages of redundant screen output when they need to be putting more solid information in.

Also, there's not much information on the actual contents of frames in different protocols. For those of us working with CCIE in mind while working on our CCNP, that's detail that shouldn't be left out. Overall, the lack of detail in this book really surprised and disappointed me.

You might very well be able to pass the exam with just this book if passing the exam is your sole goal. For those of us looking for more detail (and the exam has plenty of that!), I would recommend the Cisco Press book over this one.

8 of 8 people found the following review helpful:

1.0 out of 5 stars Needs less quantity and more quality, November 8, 1999

By A Customer

This review is from: CCNP: Cisco Internetwork Troubleshooting Study Guide (Hardcover)

Make sure you take a good look at this book before you purchase!At first sight it appears useful since it touches on most of the important topics. Unfortunately, "touch" is the operative word. Much of the book is filled with Router outputs that have little and in many case NO accompanying explanations. I consider this to be unacceptable. The treatment of the more complex topics, such as OSPF and EIGRP to name just two, is so scant as to be insulting to the reader. It appears as if the book was either thrown together very quickly or that the authors lack the necessary quality. In either case, it is just not good enough.