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Most Helpful Customer Reviews
31 of 34 people found the following review helpful:
3.0 out of 5 stars
Exasperating owner experience,
By TJS (Bay Area) - See all my reviews
This review is from: CEIVAshare 8-Inch Digital Photo Frame (Black) (Electronics)
I've had several of these, distributed among relatives for years now. Guess I've probably spent a couple thousand on subscription fees, all told. The relatives love to see the pictures, but there are other ways to do that these days, and I have pretty much come to the end of the trail with Ceiva Corp.
You should be aware that Ceiva will post annoying subscription renewal notices on your frames for weeks in advance of subscription expiration (even though they send e-mail reminders to me, the account holder). Their right to put their stuff on my frames wasn't mentioned anywhere in the original license agreements, but I guess that doesn't bother them much. I figure they do this to coerce you into early renewal - pay up right now or you'll be getting worried calls from your relatives that the pictures are going to end. What really gets me, though, is that even when you do go online and renew a subscription, chances are Ceiva will lose it! Batting 300% in that category for the last few renewals. Imagine that - a web company that can't reliably do online credit card transactions! Shouldn't have been much of a surprise, I suppose, given that each version of their picture-uploading software has had the same bugs. These guys just don't get it. I'm moving on.
8 of 9 people found the following review helpful:
1.0 out of 5 stars
No plan? Then make sur eyou have some lube,
This review is from: CEIVAshare 8-Inch Digital Photo Frame (Black) (Electronics)
This is a good product to send pictures to the grandparents and such. However, should you decide that the picture plan doesn't fit your budget or you're just tired of paying for the service... you're screwed. My grandmother moved into a facility where she doesn't have a phone line in her room. She uses her cell phone for all calls. So we didn't renew the plan and igured we could just send her USB drives with new pictures. NOPE.
Is your grandmother in a room with no phone line? Oh. We're sorry. That $200 frame you bought is now worthless. Have a nice day!
9 of 11 people found the following review helpful:
5.0 out of 5 stars
The Cure For a Technophobe Mother and Printophobe Son,
This review is from: CEIVAshare 8-Inch Digital Photo Frame (Black) (Electronics)
I read the reviews, which were mostly good if the reviewer understood the frame's feature set. You're really buying the service people... I read up on the service, which is exactly what I needed to deliver pictures to my technophobe mother who has vowed never to own a computer. I won't go into all of that though, Ceiva fits those needs perfectly.
What I was _really_ concerned with is if my mother could get it up and running without me there. She needs step-by-step instructions for the DVD player. It turns out that I can just setup the account online and all she has to do is hold down the button on back. SAHWEET! I imagined a blood pressure raising IT support session with my mother, but it couldn't be any different. She had her first batch of forty pictures in moments and proclaims it's the best gift ever. The frame/service has been in use for over three months now. No hiccups and no printing digital photos for Mom! Mission accomplished. For Mac users the iPhoto plugin rocks. It works with iPhoto 09 and couldn't be easier. Select photos, File > Export and they're on their way if you cache preferences. The only wishes, for now, would be a sent history and upload 'cart' system. Add to the cart and upload all at once rather than pick through a few and upload. I would buy Ceiva's service/frames in the future and recommend them to friends in my situation. The price of the service is right up there with a PPP internet connection, but printing, time and blood pressure meds cost money too ;)
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