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5 of 5 people found the following review helpful
on May 31, 2013
Verified Purchase
The shipping is bad, when I receive the order ,It isn't original box, someone open it and use another brown box over it,missing bonus pack! I had think to return.but I try the product ,it work great, I love it,so I keep it!
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2 of 2 people found the following review helpful
on May 10, 2013
Sturdy well made small appliance, easy cleaning, easy storage.
Now I can enjoy a cup of soy milk under 25 minutes even with dry soy beans.
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2 of 2 people found the following review helpful
on November 26, 2012
Verified Purchase
I had a cheap soy milk maker before and it was a pain to clean. The inside is all stainless steel and the residue just wipes off with soap and a nylon scrub pad. I have been using it every day and it makes about a quart of soy milk.
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2 of 2 people found the following review helpful
on July 28, 2012
Verified Purchase
Very convenient! It makes great soymilk in 20 min. Easy to clean. My parents have one, and now I have mine. Will highly recommend it to my friends.
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4 of 5 people found the following review helpful
on May 17, 2012
Verified Purchase
I have been using this machine for 3 weeks now, it's very simple and very easy to clean. I can even cook up my own soymilk to my liking by mixing different types of beans :)
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5 of 7 people found the following review helpful
on September 19, 2013
Verified Purchase
I bought this for my husband's birthday. I spent the $180 for this model since it's surface is not supposed to be hot like the $100 model, since we have small kids. I liked this one did cold. The box had 2 manuals, one in English/Chinese the other Chinese. No real recipes included. Wanting to try it as soon as possibly we tried with dry soy beans. On the first attempt I got yellow water the beans were not really chopped up. My husband said it tasted okay, just watery. I tried again, same result.
My Chinese friend laughed at me thinking this white girl doesn't know how to use the machine. She has one at home and tried it. Same result, yellow water. Everyones thought doesn't work on dry beans. So I soaked beans. Machine no longer works, gets hot and beeps at the end of 30 minute cycle, but the blender never comes on.
It is not easy to contact NBox. I couldn't find contact info , so I emailed amazon to NBox. They responded with a phone#, which I later saw on the bottom of the machine.
If you don't know Chinese and I only speak English they will end up just emailing you to find out the situation. Which is then forwarded to their technician. There response to the blender not coming on is I either didn't add enough water or didn't allow for the 30 minute cycle. They were quite persistent on the type of beep noises as certain beeps mean it's fine others broken. After my third e-mailing with them insisting it's broken and I want another one, they finally stopped asking me to keep trying and seny me a fed-x label. I returned the machine 2 weeks ago and still have not seen a replacement!
After all the researching that I was getting a top quality machine, I'm upset. The phone people were nice, though limited English. I e-mailed 4 days ago and they said they have the machine and will send a replacement ASAP. I don't know why there is a hold up. I'll e-mail again next week, if I don't have a machine soon I'll have to contact my credit card.
I found some good recipes on-line it was a facebook page that had a recipe book imaged, for this model soy milk maker.
Update: I got my "new machine" about 3 weeks later. When I opened the box I realized why it took so long to get a replacement. Because they fixed my old machine and sent it back to me! I was quite appauled that instead of getting an actual new machine, I got my old machine back refurbished. They also didn't send me a recipe book. At least it works, but I'm still not happy on their ethics of sending me back a machine that was broken when you are paying $180 for the machine.
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1 of 1 people found the following review helpful
on August 18, 2013
Verified Purchase
The unit makes very good soy milk but I would like to use the other functions on this unit. The instruction leaflet is quite limited. There is a jam function-the quantities of ingredients are very important, without good detailed instructions it would be hit and miss. Mung bean function this is useless for a westerner who does not have recipes. Grain function- is this to cook grains or to make milk or congee? There is a cookbook on line but it is difficult to download and print. This would have been a useful inclusion in the box. I would like to be able to use the milk to make tofu which would be a useful use of the milk. There are no tofu instructions on your on-line resources. The most expensive Soy milk maker should include good instructions and a good cookbook. Good internet resources for all customers with an easy print option would also be helpful.
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1 of 1 people found the following review helpful
on April 29, 2013
This is the latest greatest soy maker of Joyoung product. I am satisfy with this model, easy and simple to clean and yield better taste soy milk. I really enjoy the soy milk every day.

The customer support from NBOX US distributor is far more excellent. I asked them for English manual to send with the second one as a gift for my sister, I got the manual on the next day. Thanks NBOX support.

Good product, good support, you can not asking else more than that.
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1 of 1 people found the following review helpful
on December 22, 2012
Verified Purchase
I have used several similar products before. Nothing compares to this one. Easy to use. East to clean. Get hot soy bean milk with minimum effort.
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1 of 1 people found the following review helpful
on December 4, 2012
This is the third soy milk maker that I purchased, and by far it is the best. The soy milk is so smooth that you even do not want to filter it. The soy milk maker also looks stylish, a perfect addition to your kitchen. I also tried recipe of soy bean with peanuts, and it tastes so delicious.
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