Customer Reviews

CIB R401H60W500G8403 4CH Surveillance DVR Four CCD Cameras 500GB KIT. Eagleeyes Software

5 star:		(2)
4 star:		(1)
3 star:		(0)
2 star:		(1)
1 star:		(2)

 

 

The cameras were decent. average quality. the DVR box seemed a bit cheap but still got the job done. easy setup.

First thing: While I purchased Sony CCD cameras, there's no way to determine this and it may only be Sony components? But How do you know you received Sony components and not the cheaper brand? So that the first concern here. I guess I'll have to trust the seller for sending what I paid for.

Pro's:

Set up was pretty good with no problems. I had the cameras up and running in no time. Software seemed easy to use. Didn't set up internet connection because I didn't have ethernet connection in the room, but later bought powerline connection to setup.

Con's:

No matter how much I reduced sensitivity, the motion detection software would pick up "dust" moving through the air at night. You don't want to reduce the sensitivity too much cause people won't be captured. The motion detection software isn't reliable, sometimes it works, sometimes it doesn't. I would quickly scan a day's worth of video and compare motions in the video against what was in he motion detection logs => big discrepancies and vary from day to day. Sometimes a camera's motion detection settings would stop working, I would have to select the motion detection to OFF, wait a few seconds and then turn back ON, to make it work. Of course, one camera in particular would have the same problem from time to time.

Finally got my internet connection set up (about two months after installing the cameras/DVR) and started going through the process for setup. Well the pictures/instructions didn't match what I was seeing on the software. Even though I had the latest software, there was no option to enter the network information for a DCHP setup. Now I can't see my cameras over the internet as advertised cause the setup failed. Well, I'll try the other methods for setting up the network configurations, but I'm not optimistic. By the way, I consider myself to be computer-literate and the software sucks. Looking through the motion detection log, you need the mouse to select the Prev button because the remote doesn't allow you to. Additional, the motion detection log doesn't allow you to quickly go to a specific day, you have to go page by page through the log!

Final recommendations:

One would think that buying from store that specializes in surveillance systems would be a good choice... Wrong!

the system was very easy to install and hook-up. it's been running and recording since hook-up without a hitch. the on screen menu is easy to use and intuitive in its layout. Great system at a Great price, with more b&w (bells and whistles) than we will probably use. playback is easy, with recorded data that is quickly located.

I have installed CCTV for many years for many different companies....The mobile device software is what matters...

Quad view and motion playback on your phone... android even has a high res quad screen... I phone does not....

Live audio is nearly flawless on Apple devices not so on android beware no live audio on the 8 channel model!!!

I bought this article any months ago but today I cant to do the conecction of the unit by internet, Sellers was written me to explain how to connect the unit with internet but today I cant connect it.

I got the 4 CH DOME with DVR in one. First of all, they came in a brown box with now label once so ever. No brand name or label so you don't even know what you are getting. Beside the point, I bought it because it said I would be able to view it with my Iphone and through the Internet. But it didn't came with any instruction on how to do it. It did however came with a disc with the manual in it but nothing in there will help you get online. I try calling the store to get some help and the lady was very nice to help me out. She told me that she will send me a link or software that has a step by step to set me up, but I never got the email. I try calling back and never got an answer. I got the voice mail every time, I even left a message but never got a call back. Let just say if you are calling to buy, they are the nicest people but if you call for anything els you can forget about it. So don't exspect help if you would to buy thier stuff. I would just go ahead and pay a little more for some service and better setup.