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CIO Wisdom: Best Practices from Silicon Valley Hardcover

ISBN-13: 007-6092023630 ISBN-10: 0131411152 Edition: 1st

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CIO Wisdom: Best Practices from Silicon Valley + Real Business of IT: How CIOs Create and Communicate Value + The CIO Edge: Seven Leadership Skills You Need to Drive Results
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Product Details

  • Hardcover: 448 pages
  • Publisher: Prentice Hall; 1 edition (August 4, 2003)
  • Language: English
  • ISBN-10: 0131411152
  • ISBN-13: 978-0131411159
  • Product Dimensions: 9.5 x 7.3 x 0.9 inches
  • Shipping Weight: 1.8 pounds (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (23 customer reviews)
  • Amazon Best Sellers Rank: #758,906 in Books (See Top 100 in Books)

Editorial Reviews

From the Back Cover

What it takes to be a truly great CIO... from the IT leaders who know best

What does it take to get to the top in IT today, stay there, and thrive? How do you realign IT to maximize business value, and become a full strategic partner in the organization's most crucial decisions? CIO Wisdom brings together answers from 20 of the world's most successful senior IT executives. Based on their extraordinary private discussions over the past five years, it covers every facet of IT leadership: planning, budgeting, sourcing, architecture, strategy, and much more. If you're an IT leader-or you intend to become one-it's the most important book you'll read this year.

  • What really works right now
  • Taking charge: Creating a 90-day tactical plan-and an intelligent long-term strategy
  • Refocusing IT on your company's core business drivers
  • Leading IT in today's rapidly evolving "extended enterprise"
  • Deciding what to outsource-and managing your outsourcing relationships
  • Implementing the ten metrics most critical to IT success
  • Setting priorities when infrastructure costs are rising and resources are declining
  • Evolving the leadership style that works best for you-and your organization
  • Coping with the incredible personal pressures of IT leadership
  • Addressing the unique challenges that face women in IT's upper echelons

The authors' profits from this book will support a scholarship program for underprivileged students planning IT careers

About the Author

DEAN LANE is Senior Director of Information Technology at Symantec Corporation. Prior to joining Symantec, he served as a CIO four times at companies such as Plantronics, Masters Institute, and Allied Signal.

Customer Reviews

4.8 out of 5 stars
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Other articles are as well written, and span topics from architecture to strategic planning.
Mike Tarrani
I only wish that many of my customers (business line leaders and executives) would read this book to better understand the value of IT can bring to our organization.
Paul Volkman
The book is a wealth of advice not only valuable to the CIO position but to the executive team and the Board of Directors as well.
Victor V Vurpillat

Most Helpful Customer Reviews

14 of 14 people found the following review helpful By Mike Tarrani HALL OF FAMETOP 50 REVIEWER on June 20, 2004
Format: Hardcover
The seventeen articles in this compendium represents contemporary and topical subjects, each written by a seasoned CIO. I was as impressed with the selection of articles as I was with the content because each topic is foremost on the minds of CIOs and senior IT managers today.
Among the articles I especially like are:
- The First 90 Days, by Mark Egan, which contains actionable plans that will get the new CIO (or other senior IT executive) quickly moving in the right direction.
- IT Organization, by Guy de Meester, in particular the challenges of centralization vs. decentraliztion, and organizational models in general. If this area is your focus I highly recommend additional reading: "Decentralization: Fantasies, Failings, and Fundamentals" (ISBN 0964163535) and "RoadMap: How to understand, diagnose, and fix your organization" (ISBN 0964163527), both of which go into great detail and provide an exceptionally effective approach.
- Governance, by Danny Maco, which is conspicuously missing in organizations large and small - or is often done incorrectly if done at all.
- Budgeting, by Bob Denis, Maureen Vavra, John Dick ... you'd think IT has this basic function under control, but sadly not. Read this article for excellent advice.
- The Metrics of IT: Management by Measurement, by Shel Waggener and Steve Zoppi. One of my favorite topics, and this team provides outstanding advice and keen insights.
Other articles are as well written, and span topics from architecture to strategic planning. Taken as a whole, this is a sourcebook that is filled with both knowledge and experience, and should be on the desk of every CIO, seasoned and new.
Read more ›
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6 of 6 people found the following review helpful By Paul Volkman on August 25, 2004
Format: Hardcover
As a CIO I though CIO Wisdom hits the nail on the head on many of the challenges and issues facing today's CIO's. Sound and practical advice from those actually performing in the job was quite refreshing to the theoretical approach found in many other books on this topic. I only wish that many of my customers (business line leaders and executives) would read this book to better understand the value of IT can bring to our organization.

My only critique is that some of the concepts discussed in the book where not fully flushed out when the author was talking about solutions. Of course there have been entire books written on some of the topics covered in CIO wisdom.

I was particularly impressed by the Communications, Governance, Marketing and the Business Intelligence chapters.
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3 of 3 people found the following review helpful By juhani saukkonen on March 3, 2004
Format: Hardcover
Although this book is primarily targeted to IT-leaders or those who intend to become one I'm sure this book is also highly valuable for all CEOs and Marketing and Sales VPs of startup companies who are tarketing established corporations. This book will give them guidance to put their offerings into right perspective by giving insights about CIO's success strategies and challenges. And the structure of the book makes it easy and enjoyable reading for busy executives - from the first foreword to the last chapter.
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2 of 2 people found the following review helpful By A Customer on February 25, 2004
Format: Hardcover
As with many books that collect articles or papers, the organization is topical not a continuous sequence, although there seems to be some consideration given to precedence of topics.
I especially found value in the chapters on Communication, Governance, Architecture, the Value of IT, Metrics and the Cates article regarding Line of Business orientation.
There are some inconsistencies between articles, and minor editing errors.
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2 of 2 people found the following review helpful By Nancy Gorsich on February 24, 2004
Format: Hardcover
I found the book all encompassing and a real learning in so many ways. It gets to the heart of IT and the P A I N that most of us who have lived in the mix of the many stories of the... day in and day out world of IT. I recommend the book to multiple roles in organizations and mainly to those at VP and Director positions who are not necessarily IT. Engaging other other functional areas of the organization to read it would give a wake-up call to those who continually "kick the cat" called IT! Scintillating! A great writing of how important "Listening" is to making an organization work together. I found it worthwhile every "page of the way" in moving the "world of an organization" forward and the book more than directs YOU in that journey. I wish I had this book 15 years ago, it would have made life alot easier.
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2 of 2 people found the following review helpful By Victor V Vurpillat on August 11, 2003
Format: Hardcover Verified Purchase
The book is a wealth of advice not only valuable to the CIO position but to the executive team and the Board of Directors as well. Fox's chapter on communications is the most enlightened tour of what it takes to build a great IT organization that is in alignment with the internal and external parts of the enterprise.
The advice parallels Harvard Professor Kanter's admonition that "communication is the key". Businesses must make the free flow of information and knowledge a priority. If lines of communication are poor, employees at the lower levels feel cut off from the decision-makers at the top.
Excellent read!
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1 of 1 people found the following review helpful By Patrick Gray on April 3, 2008
Format: Hardcover Verified Purchase
As someone who frequently works with CIOs, I found this book to be excellent. One can read it cover to cover, or easily pick a topic and read the appropriate chapter. Since each chapter is essentially a standalone work produced by a CIO it is easy to flip to a particular issue, and gain insight.

Topics range from some of the more mundane, technical aspects of the CIO position, and further the old "business vs. tech" stereotypes, but other chapters such as "The First 90 Days" and the more strategy-oriented chapters are quite good.

Aside from the relatively minor "'the business' is evil" stuff, the book is marred by poor production. There are several spelling and grammatical errors, and the graphics are inconsistent and some of poor quality. The great content is mildly hindered by what appears to be poor editing and a rush job by the publisher.

Patrick Gray, author of Breakthrough IT: Supercharging Organizational Value Through Technology
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