Customer Reviews

COSMI Print Perfect DVD ( Windows )

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1 star:		(2)

 

 

If I could give this program 0 stars, I would have. (Amazon, are you listening?) The program does not correctly run under Windows XP even though it claims compatibility; it will only run as the (administrator) account that installed it. Even Microsoft states that you should not run ordinary applications as an administrator, so I did not test the program any further. Cosmi support was unable to provide a solution to this. Worse, I discovered after the fact that it bundles the Alset HelpExpress adware package, which is installed silently along with PrintPerfect, proceeds to try downloading additional components without any notification, and which is not removed when you uninstall PrintPerfect! I.e. the adware is left on your computer. I confirmed this by examining the install package on the CD, and HelpExpress is in there. Very Very Bad.

Luckily for me I bought this product as a "buy one get one free" because not only does the DVD not work (the graphics won't load and after all, that's the whole escense of the DVD), the customer service is non-existant. I emailed Cosmi, the maker of the software, and received a quick automated response that assigned me a case number but I never received any further response even after emailing them a second time.

I know better now to look closely at the maker of the software because I purchased several other Cosmi software DVDs before and they either did not run at all, did not work well, or consisted of graphics and display so poor it looks like a 5 year old in the 1980s designed it. Beware this company!!!