Customer Reviews

Chronos Stickybrain 3.0 (Mac)

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1 star:		(1)

 

 

This product is great in concept and often useful in execution, but it's slow. Slow to load and often strangely and inexplicably slow to produce an active cursor on a note on the desktop. I've waited as long as 45 seconds after clicking on a note before I'm able to edit it. Search is slow, and sometimes certain features become unavailable, although I've found that if you restart the computer, things work much better. If you're going to use Sticky Brain, you'll want to be restarting your computer on a regular basis.

In the six weeks since I've bought this product it has greatly improved my work efficiency. Its main strength is that it becomes a central clearing house for all kinds of random and regular information. One can quickly create "notes" in Sticky Brain itself, or just as quickly link information stored in other formats to this database. Retrieval of information is just as easy. I used to put of tasks because I couldn't certain information. Now I put the information into StickyBrain and my projects flow.

The only fly in the ointment is poor technical support. The publisher offers different support options, including a reasonably priced phone support. Despite several attempts to reach this paid support over a two-week period, I was not able to reach anyone, nor has anyone returned my calls. Fortunately I only needed some explanation of features. Had I been dealing with a malfunction of the program that prevented me from accessing my data, this lack of support would have been disastrous.

I believe this product has been replaced by SOHO Notes.

This company has the worst technical support and policies I have have ever run into, period. There is no telephone support, no email support, only a form where they promise 1 to 5 day response (right...). Their program stopped working in Snow Leopard, for which their response was to offer a $25 upgrade.Which crashes my computer.

So all of my data stored in their database is no lost, because no version of their program that I have will run. And they have yet to return any forms I sent them. For what it is worth, the phone number I located thru directory assistance is never answered.

As for the program itself, I found it useful but incredibly slow for my tiny database.

But,the primary consideration for any database is that it not lose your data.
Which theirs just did.

While the product itself appears promising, if you have the most recent version(s) of MAC, you have to purchase a $25 upgrade to SOHO notes. Since SOHO on its own isn't that expensive, you might as well start with it.