| Part Number : | 54-200K |
| Item Package Quantity: | 1 |
| Item Dimensions | |
| Weight: | 20.5 Pounds |
| Part Number : | 54-200K |
| Item Package Quantity: | 1 |
| Item Dimensions | |
| Weight: | 20.5 Pounds |
Product Details
Would you like to update product info or give feedback on images?
|
|
Share your thoughts with other customers:
|
||||||||||||||||||||||
|
Most Helpful Customer Reviews
10 of 10 people found the following review helpful:
1.0 out of 5 stars
Customer Service,
By Ed (Ft. Bliss, TX) - See all my reviews
This review is from: CST/Berger 54-200K 20X Transit Level Package with Tripod, Rod, and Carrying Case (Tools & Home Improvement)
I purchased the 200 level transitand found it that performed to my expectations. Unfortunately, the telescope clamp assy broke,it is plastic, making fine vertical adjustments impossible. I called the customer service # on the manual, 800 432 9200 and got no answer, I then called the number in the transit case and got an answer. I requested the part, and asked that it be shipped over night. When it didn't arrive, I again called and after not being able to find my order, I was called back and told that it in fact had gone UPS surface. Berger CST agreed to ship another overnight, but not AM delivery, and it was the wrong size. I am now waiting to find out if the wrong parts were put in the bin for my transit. Terrible customer service would definitely keep me from buying another instrument from CST/Berger.
1 of 1 people found the following review helpful:
1.0 out of 5 stars
CST Berger Customer Service,
By gbw (Concord, CA) - See all my reviews
This review is from: CST/Berger 54-200K 20X Transit Level Package with Tripod, Rod, and Carrying Case (Tools & Home Improvement)
Terrible Customer Service. DO not expect any quick action and be prepared to make numerous phone calls including to the manager of customer service.Unfortunatly, I have not found anyone higher up to compalin to yet, but will continue to look for someone so that perhaps they can review policy and act appropiatley. Very unsatisfied.
Share your thoughts with other customers: Create your own review
|
|
Tags Customers Associate with This Product(What's this?)Click on a tag to find related items, discussions, and people.
|
|
This product's forum
Active discussions in related forums
Search Customer Discussions
|
Related forums
|