Top critical review
16 people found this helpful
on August 9, 2013
This is the second Toto toilet and I am generally pleased with the operation. The toilet arrived when promised and performs as expected. The installation went smoothly with only one issue. Since I replaced a standard toilet with an elongate, ADA model, I had one minor issue; I had to relocate my toilet paper hanger.
I use this toilet two ways: push and release the handle for liquid waste, and push and hold the handle for solid waste. I discovered this technique after stopping up the toilet several times. Other than this one issue, I am pleased with this toilet.
Mar. 3, 2016
This is an update on my experience with Toto toilets. Overall, I'm pleased with the operation but have encountered a very serious issue - parts. Toto is not a common brand where I live so plumbers don't carry parts with them. I recently had to remove the toilet to repair a cracked flange but the plumber had no parts so he had to reuse all of the gaskets and rubber washers. My preference is to replace simply because these parts deteriorate with time. I can order parts from Amazon, but that becomes a minimum two-day wait. I dropped my rating one star because of this important issue.