Top critical review
82 of 84 people found this helpful
Bag broke within 5 months
on February 11, 2015
Purchased September 15, 2014 and both wheels broke yesterday (Feb. 10, 2015). I used it an average of once a week, and now it's useless. I would recommend against purchasing this product.
Edit February 19, 2015: Cal Pak's warranty center has just denied my claim, stating that the broken wheels were not a result of manufacturer defect. If using the bag once per week on paved services to get groceries causes the bag to break within 5 months, it is obviously a poorly-constructed product. The fact that Cal Pak will not stand behind their warranty speaks volumes. Do not buy.