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Called: Hello, My Name Is Mrs. Jefferson. I Understand Your Plane Is Being Hijacked. 9:45 Am, Flight 93, September 11, 2001 Hardcover – Bargain Price, July, 2006

47 customer reviews

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Hardcover, Bargain Price, July, 2006
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Editorial Reviews


Fate sometimes throws ordinary people into extraordinary circumstances.  Called is the true and compelling story of a working woman, Lisa Jefferson, who suddenly found herself caught up in history, and who somehow found the inner strength and grace to play a role in one of the tragic yet inspiring stories of our time.
-Charles Osgood, Host, CBS Sunday Morning and The Osgood File, CBS Radio

Lisa Jefferson stepped from her everyday life into an extraordinary moment on 9/11.  She now shares with us her heart-wrenching experience and spiritual journey that followed in a valuable reflection on our national tragedy.
-Catherine Crier, Former judge and Court TV host

Called is a compelling ear-witness account which will help us always remember our first successful counterattack in this new war on our homeland.  It is also a powerful witness as to the source of hope and strength sufficient to sustain us each day and in all situations...God and His Son Jesus Christ.  Lisa Jefferson is a blessing to the Beamer clan and through Called she will be a blessing to you.
-David and Peggy Beamer, Parents of Flight 93 hero Todd Beamer

Lisa Jefferson’s story of her faith and beliefs during her harrowing Flight 93 experience fosters a spirituality that is the heart and soul of her book.
-David Gerber, Producer, Flight 93 movie

An unforgettable book about America’s most unforgettable day. Lisa and my friend, Felicia, have done us all a favor as they take us deep into the tragedy where the true meaning of life is found in the midst of loss.
-Dr. Joseph M. Stowell, Author and Pastor

--This text refers to an alternate Hardcover edition.

From the Back Cover

 “On the morning of that fateful day in our beloved America…
God scheduled my role.”

September 11, 2001. On what seemed like a normal Tuesday morning, Lisa Jefferson left for work—unaware of the challenge God had prepared for her. Just a couple of hours later, she took the most important call of her life.

Lisa was the Verizon supervisor who spoke with Todd Beamer during the final minutes of United Airlines Flight 93. She prayed with Todd, then listened as he and the other heroes on that flight stood up to the terrorists controlling their airplane.

This ordinary woman was changed by the extraordinary events of that day. She writes, “We can live out our days trying to make sense of the senseless, or we can trust God.” Her story will inspire your faith that God can use even the most tragic experiences—and that He has a purpose for your life.

--This text refers to an alternate Hardcover edition.

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Product Details

  • Hardcover: 147 pages
  • Publisher: Northfield Publishers (July 2006)
  • Language: English
  • ISBN-10: 188127375X
  • ASIN: B002YNS22Y
  • Product Dimensions: 8.8 x 6 x 0.6 inches
  • Shipping Weight: 11.2 ounces
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (47 customer reviews)
  • Amazon Best Sellers Rank: #1,265,289 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

62 of 67 people found the following review helpful By Erin Esposito on July 28, 2006
Format: Hardcover
Disclaimer: Whoever reads this book should have a box of Kleenex next to them.

I read this book in two hours. The only reason why it took me that long is because I was constantly sobbing and had to keep blowing my nose and wiping my eyes. I don't think I've ever encountered a book, at any time in my whole life, which had me crying so hard and having my heart feel so heavy.

Lisa Jefferson is the GTE operator who took the call with United 93's Todd Beamer and was the person who recited the Lord's prayer with him as he struggled to make sense of all that was happening on that fateful day of September 11th, 2001.

Not only does Jefferson recall the conversation with Beamer, but she also broadens the scope of the book to include the perspective of God's role in our lives and our role in God's life. She firmly believes that we all have a calling to which when the time comes, it is our opportunity to be of service to God.

It is truly an inspiring book - one that I could not put down (other than to wipe my tears away) - and is a book that others should read.

Honor the memories of Todd Beamer and the other heroes on United 93 by learning more about who they were and what they did for us as a nation, by reading "Called."
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22 of 24 people found the following review helpful By Lawrence Thomas on August 14, 2006
Format: Hardcover
My name is Larry Thomas. I bought the book Called, by Lisa Jefferson and Felicia Middlesbrook, and read it in a couple of hours. I couldn't put it down. The book is very well written and I would say that it is just as moving, if not more moving, than any of the films put out about Flight 93. It is very thought provoking. If you don't have a firm belief in God, you can read this book and be truly inspired to be more aware and seek out God, in your own life. This book is an affirmation that we all play a role in God's plan. Thank you Lisa for coming forth and sharing this tender and very personal account of your experience.
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19 of 21 people found the following review helpful By D. Bilodeau on August 22, 2006
Format: Hardcover Verified Purchase
No one should miss reading this book. Poignant in its recalling that terrible day from a very unique perspective, it is even more powerful in how it presents, in Lisa Jefferson's own words, her unswerving faith in God and how He gave her strength she says she did not know she had.

This is a must read for anyone wants to understand better what role God can play in our lives, if only we will let Him. Lisa did, and does, and it shows through her words.
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16 of 18 people found the following review helpful By Daniel Darling VINE VOICE on August 28, 2006
Format: Hardcover
The tragedy of 9/11 brought out on-the-spot courage from ordinary individuals. Lisa Jefferson became one of those heroes. As the gentle and faith-filled operator on the other line of a GTE/Verizon phone call, she never knew that her warmth and courage would be recorded for the history books as she spiritually guided another on-the-spot hero, Todd Beamer into courageous and patriotic sacrifice.

Called is not a long chronicle of the events surrounding 9/11--much of that history has already filled the pages of newspapers, bestselling books, and websites. Neither is it an extended treatise on the spiritual life. Instead, we're given the short journey of an ordinary American who stepped up to the call of duty when it was needed.

In many ways, Lisa is like you and I--calmly living out our normally mundane lives. But one day we may be called into special duty. Lisa was ready. Will you be?
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6 of 6 people found the following review helpful By Lisa A. Northway on December 8, 2011
Format: Hardcover
Called is the first-person historical account of the first successful counterattack on September 11, 2001 which ushered in a new war on the United States. The concepts of faith, belief and resiliency pre-event, during the actual tragedies and post-event are examined through the use of personal story and historical timelines in which nearly every American, as well as others around the world can recall exactly where they were and what they were doing. The multiple attacks on 9/11 are a new generation's December 7, 1941. In the season of the 70th Anniversary of the Attack on Pearl Harbor, readers can easily identify with a previous generation who understood their world would never be the same again as they moved forward to compensate for the high cost of not being prepared for the unfathomable.

Due to her position as a supervisor with Verizon Airfone, Lisa Jefferson is the only living ear-witness and 15 minute sojourner to Todd Beamer and the heroes of United Airlines Flight 93. The telephone on the back of the airplane seat was a literal lifeline for him as he made peace with his loved ones, God and the mission that lay before him in his final moments before his plane plunged into the ground in Shanksville, Pennsylvania. Jefferson has accepted that she will never be the same but what are the tangible differences between the assimilation of her own fifteen minutes of fame and other survivors of heroic fame, shared trauma and who were unwittingly and sometimes unwillingly catapulted into American history causing further trauma and in some cases depression leading to suicide?

In her own words Jefferson states there was no training for extreme situations as the hijacking report she encountered on September 11th, 2001.
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10 of 11 people found the following review helpful By Dionte T. Thompson on July 15, 2006
Format: Hardcover
I love this book because it placed me right in the call center as Mrs. Jefferson talked to Todd. I felt I was standing there listening to their conversation. I love the way the book is set up and leads into the events of September 11th and how they have impacted her life.
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