Yes, open a chat window. Make sure you explain that you know you need to buy a charger, but didn't know about the promo until after you placed your Fire order. Ask them to honor the promo for you and they will keep the chat open while they direct you to the product page for you to add it to your cart. I did this yesterday, and despite the rep initially not understanding me, once I explained, I got it.
Why would you want to pay $9.99 when you can get a compatible charger for less than $3 right from Amazon. Any USB wall charger using the mini USB plug on a cell phone will work just fine. You probably have one at home.
Also very surprised that the Kindle Fire HD 7" did not come with a charger. Once I realized that I contacted amazon customer service and must have gotten one of their rudest employees. I think they should always honor the discounted price for anybody that has purchased the Kindle. I finally got her to give it to me, but I was told atleast 15 times that it was a one time exception. Amazon has always been a pleasure to deal with, until now... Good luck to everybody else, I hope you get better service!
I just opened up a chat window and explained that I forgot to add the Powerfast Charger to my second Kindle Fire. Rahul answered and told me to place an order for it and he would apply the promo. While in the chat I ordered the charger and he had already applied the new price of $9.99. Now that is darn good service if you ask me.
It doesn't come with a basic charger?Fun but still should specify speed improvements in charging on product page. I have a non hd and its charged in hour to 2 hr (not fully discharged[but why take the chance])
Kindle Fire HD 7", Dolby Audio, Dual-Band Wi-Fi, 16 GBI just reeived my Kindle Fire HD nad I did not know that I needed to order the power charger as it did not come with it. Can I get the $9.99 price and why doesn't the order section offer this if it is not included? I also need to change the name of the registered person on my Kndle and have deactivated it and reactivated it without any change. How can I get this changed? Maurren Gadbois
I order the charger with the Kindle HD 8.9" just when was available to order begining Sep and the price was 19.99, I already receive it and the order # is 102-3452103-1544251. Now I'm learning the charger cost 9.99. Can I get the $10 credit?