Customer Reviews


13 Reviews
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4 star:
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2 star:
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27 of 29 people found the following review helpful:
4.0 out of 5 stars The best for the money
I have used the FS2710 for over a year and find it to be the best for the money IMHO. The only reason I gave it 4 instead of 5 stars is the 3.2 Dymanic Range. I have used the scanner to scan litterally hundreds of slides, both mounted and in strips, without any problems what-so-ever. The scanner was simple to install, the software works flawlessly. All of my images on my...
Published on December 20, 2000

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71 of 85 people found the following review helpful:
1.0 out of 5 stars APS Film Handling Unusable
WARNING!: To Scan APS film you have to MANUALLY crank the knob to the desired frame and insert the adapter in.

To scan the next frame you have to PULL OUT THE ADAPTER and crank it to the next image.

It would take HOURS to can a roll of 40 APS film.

If you're looking for a way to scan an entire roll of APS film, this is NOT the solution for you.

Published on December 2, 2000 by R. A Swirsky


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27 of 29 people found the following review helpful:
4.0 out of 5 stars The best for the money, December 20, 2000
By A Customer
This review is from: Canon CanoScan FS2710 Film Scanner (Office Product)
I have used the FS2710 for over a year and find it to be the best for the money IMHO. The only reason I gave it 4 instead of 5 stars is the 3.2 Dymanic Range. I have used the scanner to scan litterally hundreds of slides, both mounted and in strips, without any problems what-so-ever. The scanner was simple to install, the software works flawlessly. All of my images on my site were made with this scanner. Instead of just taking someones word for it, look and judge for yourself.
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71 of 85 people found the following review helpful:
1.0 out of 5 stars APS Film Handling Unusable, December 2, 2000
By 
R. A Swirsky (Sunnyvale, CA United States) - See all my reviews
(REAL NAME)   
This review is from: Canon CanoScan FS2710 Film Scanner (Office Product)
WARNING!: To Scan APS film you have to MANUALLY crank the knob to the desired frame and insert the adapter in.

To scan the next frame you have to PULL OUT THE ADAPTER and crank it to the next image.

It would take HOURS to can a roll of 40 APS film.

If you're looking for a way to scan an entire roll of APS film, this is NOT the solution for you.

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12 of 12 people found the following review helpful:
4.0 out of 5 stars Not for the faint at heart, May 4, 2003
This review is from: Canon CanoScan FS2710 Film Scanner (Office Product)
I have had this scanner for a year adn a half and have put nearly 5000 slides through it. I am happy with the overall quality of the scans for what I paid for this. I use this as a proofing tool-- I only get my negatives developed (when I shoot prints) and then scan them to proof them. Or if I shoot slides and want to put them on the internet or retouch them. The scanner will make up to an 8x12 at 400dpi. which is okay. Again you must look at what you are paying. The neat scratch removing features that the upper models have would be nice but again repeating for the price this is a great little scanner. I have been happy. I even got it to work in XP but it did take some research. Info for installing in XP or 2000 can be found [online.]
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10 of 10 people found the following review helpful:
3.0 out of 5 stars You will get tough with this scanner in W2K, but it works, October 27, 2001
By 
This review is from: Canon CanoScan FS2710 Film Scanner (Office Product)
As another reviewer said, right, you may not install this thing in Windows 2000 successfully with normal installation process. First of all, you should get something like ASPI driver for your SCSI card, install it. Then let Windows 2000 treat your scanner as an other/unsupported device while Windows 2000 detect it automatically. After that, install the utility come with this product or downloaded from support site. It should work then although Windows 2000 always see it as an other/unsupported device in device manager.
Except this strange behavior, it is good but slow.
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16 of 18 people found the following review helpful:
2.0 out of 5 stars Good for Beginners, October 25, 2001
By 
"crissiclayton" (Pasadena, CA USA) - See all my reviews
This review is from: Canon CanoScan FS2710 Film Scanner (Office Product)
I've just started scanning film, and after setup, this scanner is very simple to operate. However, if you are either inexperienced with installing hardware and/or software, or are looking to scan slides, I would suggest a different scanner. Personally, I believe a flatbed with a film scanning adapter is comprable in quality.

I do have Windows 2000, and managed to get this scanner working on it, although it claims it doesn't have the components to install the driver on my OS. But that's definitely not something you want to deal with, if you can help it.

You need to have photo editing software to adjust the scans properly. It sometimes has the tendency to turn out a little orange.

Software included: Acquisition program, Adobe Photoshop Limited Edition (an extremely LIMITED edition), Presto! PhotoAlbum, Presto! Mr. Photo (basically, to arrange your personal photos- I did not install them, so cannot recommend).

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15 of 17 people found the following review helpful:
2.0 out of 5 stars DO NOT GET THIS SCANNER IF YOU HAVE WIN 2000, October 9, 2001
This review is from: Canon CanoScan FS2710 Film Scanner (Office Product)
DO NOT GET THIS SCANNER IF YOU HAVE WIN 2000.......I have this scanner it does a good job and all works perfect on Win98, however if you have Win2000 its a waste of time to own this thing. I'm very upset I didnt research this thing before I bought it. Canon has drivers for Win2000 but they dont work at all. I may add that there support cost's money and they give you no imput. Otherwise if you dont have Win2000 I would say its pretty good. I have now a spearate PC just for this thing with Win98 on it. There are probably better scanners out there. This thing takes pretty long to scan a single negative at maximum reseloution. And I have found that Kodak color negative's does not scan as nice as Fuji will with this scanner. But it does work good if your scanning any slides. I hope this is helpful to you........I would say get a different one.
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9 of 10 people found the following review helpful:
3.0 out of 5 stars No support, April 25, 2004
By A Customer
This review is from: Canon CanoScan FS2710 Film Scanner (Office Product)
Good product (3 stars) but no driver available for use with Windows XP. I found this out when I moved from a Windows '98 system to an XP system. Planned obsolescence from our friends at Canon.
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2 of 2 people found the following review helpful:
5.0 out of 5 stars canoscan fs 2710 product review, December 25, 2002
By 
barbara dill (Richmond, VA United States) - See all my reviews
This review is from: Canon CanoScan FS2710 Film Scanner (Office Product)
This film scanner has resulted in excellent results in scanning in older b&w and color negatives and positives. I have created books documenting past travels with little effort. It is not compatible with computers without scsi ports.
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4 of 5 people found the following review helpful:
5.0 out of 5 stars Does work with XP, December 10, 2004
By 
M. Umbarger (North Carolina) - See all my reviews
(REAL NAME)   
This review is from: Canon CanoScan FS2710 Film Scanner (Office Product)
You just have to know what you're doing :-) I just got this scanner secondhand, and I have XP.

Canon Australia support pages contain information on updating ASPI for Windows XP. http://www.canon.com.au/support/customer/default.asp?DXI=KnowledgeBase/Customer/KBArticleForm&File=KB00191

Canon Europe has an updated CanoScan software download that apparently support XP. http://www.canon-europa.com/cgi-bin/CEDD/list-languages.cgi?catid=4&productid=142&systemid=47

It's not that hard. I love it, and I've only had it for a week or so.

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2.0 out of 5 stars Good product diminished by terrible Canon support, November 18, 2009
This review is from: Canon CanoScan FS2710 Film Scanner (Office Product)
I have had this scanner since 2001. Worked great with Windows 2000, would not work with Windows XP. Finally found it (a) needed an ASPI Layer "fix" from Adaptec for the SCSI card, (b) updated software to version 3.6.4, and (c) had to be run in Windows 2000 compatibility mode. Worked great again ... until I recently upgraded computer (but still using XP-Pro). Now, no matter what I do, I cannot get it to see the SCSI card (despite all the "fixes" that worked before). There are many complaints in forums about Canon failing to provide updated drivers etc. that may be needed to get the 2710 to work with XP/Vista (and Windows 7 is now here). Yet, Canon says "We apologize for any inconvenience" then "If there is anything we can do to help, please let us know." Sorry Canon, that is double talk flappy lip service. I and many others HAVE let you know! WE WANT UPDATED DRIVERS/SOFTWARE for this otherwise usable scanner. What does it take to get Canon to pay attention to your customers? And, for those who are tempted to try the VueScan solution, I assert you should not bother. The scanning resolution offered does not utilize the full resolution of the 2710, it attempts auto exposure/contrast with terrible results, and it attempts auto cropping, again with inconsistent results and some crops excluding parts of the photo, yet no way to relocate the cropping boundaries. The Canon software, when it works, is so much superior that the VueScan is not worth the bother.
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