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Most Helpful Customer Reviews
16 of 16 people found the following review helpful:
5.0 out of 5 stars
Does a great job- but must be cleaned.,
By
This review is from: Canon DR-2050C Color Duplex 20PPM A3 50 Sheet Adf 600DPI USB (Office Product)
We've owned the DR-2050C for about 8 months at our office, shared by 8 users. Setup took an hour or two, but went as smoothly as can be expected. You need to install 3 software programs to be complete. We are using it on an old, spare, Pentium 3 machine. I added a high-speed USB 2.0 card to the machine which definitely gives the scanner better speed. We don't use all the features but for just scanning loads of old paper, it works great. NOTE: It does pick up dirt easily, causing streaks in the output. The front-side lens is very hard to reach, and the mfr. is very cautious about how to clean it. (Their recommendation did not get the gunk out.) I called their Tech Support and he suggested using alcohol on a cotton cloth to clean the lenses, but must be careful not to get alcohol on the rubber rollers. We clean it regularly now-- whenever it shows streaks-- and it is fine. I would buy another one for the home, but the price is still too high. Hopefully prices of these things will fall in the future.
7 of 7 people found the following review helpful:
3.0 out of 5 stars
Hardware good, software bad.,
By Plasticsurgeon (Melbourne, Australia) - See all my reviews
This review is from: Canon DR-2050C Color Duplex 20PPM A3 50 Sheet Adf 600DPI USB (Office Product)
I have owned my 2050C for about 3 weeks. Whilst it has integrated quite well into my offices, it did take a 5 hours of frustration, an email to tech support, a 2 day wait for a reply, and a download of the latest CapturePerfect (3.0.30 iirc) to get multipage documents batching to pdf's without a consistent lockup on or about the 3rd document.
I would have expected this very straightforward feature, which is heavily promoted in the product advertising, would be working out of the box (i.e. off the provided CD) for $500. Happy to have it functional now, but I suggest you email tech support for the latest CapturePerfect and bin the included CD.
5 of 5 people found the following review helpful:
5.0 out of 5 stars
A great scanner for a small office,
This review is from: Canon DR-2050C Color Duplex 20PPM A3 50 Sheet Adf 600DPI USB (Office Product)
I installed 27 of these in a medium-sized law firm in 2005-2006. In the 3 1/2 years since, only ONE has needed replacement. They're wonderful units that do a good job of creating OCRed PDF's quickly. The installation is simple - not intuitive - but simple. Install the drivers and Capture Perfect and you're ready to go. The secret to the installation is to leave the CD in the drive and you won't have any problems. Capture Perfect is a small and quick program without a lot of bloat - it doesn't take over your computer like most of the other scanners out there (think HP).
The rollers need replacing every 4 - 6 months with constant use but, otherwise, this is a set it up and forget it machine that lasts a long time. The competition is pretty much the Fujitsu ScanSnap but their software package is MUCH too limited (no JPG's, for example). If you're looking for a good stout quick performing scanner for a small office? You can't go wrong with the 2050c.
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