Customer Reviews

Canon MF6590 Duplex Copier, Printer, and Color Scanner with Super G3 Fax

5 star:		(3)
4 star:		(3)
3 star:		(1)
2 star:		(0)
1 star:		(2)

 

 

I purchased the Canon MF6590 as an upgrade to an HP injet All-in-one (6310). I was looking for duplex scanning and printing. These functions work perfectly (with the one caveat that to scan, you must use the USB connection rather than the network connection). Primary difference between this machine and comparably priced machines is the ability to scan 2 sided documents. Also, this model comes with the full -106 cartridge (not a starter cartridge)

Printing (B&W) and scanning is fast, efficient, and relatively quite. I haven't used the fax capability, so I can't comment on that feature. I have used the device to scan and print thousands of pages without any problems. I still haven't had to replace the cartridge (which I shouldn't have had to).

For the money, this is a great machine which I would recommend to others.

This network ready printer/copier/scanner/fax was purchased for the office about a week ago. It arrived, and was installed on the network without any significant issue. I left for the weekend, after discarding the packaging, and returned this morning to finish the network installation. It was then that I discovered that this network ready printer/copier/scanner/fax isn't really all that network ready. Sure, I can print across the network, but I can't scan across the network. This device was purchased for only two reasons: printing and scanning, both which must support network use.

At roughly $550.00, I expected a lot more. I have a significantly less expensive inkjet printer/copier/scanner/fax at home that actually will scan across the network, and yet this expensive piece of junk can't? Very disappointing, and in my opinion, very misleading. So, be warned, that if you are looking for a network scanner, look elsewhere.

Canon MF6590 Duplex Copier, Printer, and Color Scanner with Super G3 Fax
Canon had a huge rebate on this so I just bought it on the spot not having a possibility to do some research.
Yes it does not scan over the network, at least the manual says it does not but that is not a huge setback for me as one of my computers is connected to it via a USB port anyway.
One thing that I miss more a wireless connection, without it you must setup the printer near a network outlet.
Unlike someone stated above mine did come with a starter toner not a full one.
Another thing to pay attention to is to read the manual before use. I never do so I spent more than hour trying to make my computers find the printer on the network. The manual describes where to get the IP address if it cannot be discovered automatically. Once I glanced thought the instructions the setup was a breeze. The good outcome of it however is that while I tried to find where the problem was I finally replaired my home network.
I expected this printer to be a bit smaller. I could not cramp the box in the trunk of my Camry, which is far not small.
The printer functions well hopefully it will serve better than my two previous laser printers that lived only for the duration of one cattridge.

We bought this unit to replace another Canon unit which worked very well for many years. Unfortunately this unit was defective from the beginning. The paper would feed properly from the paper tray. Beware of the Amazon return policy, the suppliers return policy, the manufacturers warranty and the extended warranty which Amazon sells. First, the Amazon return policy is only within the first three days after you receive the product. The Amazon Suppliers return policy is 30 days after you receive the product. Unforunately for us, we did not deploy the until approximately 3 weeks after we got the unit and did not discover the defect until the 32nd day after we recieved the unit. Amazon would not help us and the Supplier basically said tough luck! If there is a problem than it is up to Canon to fix. Canon has a very poor field repair process. In fact Canon does not send out Canon trained repair persons. Rather they are independant contractors who at least in our case knew very little about Canon products. And, it can take up to a week before Canon can get one of these independant contractors to your site. So, we thought we had an extended warranty for which we paid over $100 for ant for which we thought we could rely on. Were we mistaken!!! The warranty says in fine print, which you do not get until after you buy the warranty that it only becomes effective after the Manufacturer's warranty expires. In this case the Canon Warranty is one year so the extended warranty we purchased from Amazon does us no good for at least one year.

The long and short of it is, we have a defective product that Canon has not been able to correct, Amazon will not help us and the Amazon supplier says "Sorry, but our contract with Canon says we can not do anything for you after the first thirty days of receipt of the product.

Good luck, but I hope you will be smarter than we were.

Con:
scanner only works for USB, you cannot scan doc from a network connection.
wired network only, no wireless network.
noise level is high when it is pringing.
very heavy.

Pro:
Auto Doc. Feeder is smart, it takes almost any condition of paper.
scan speed is fast.
printing quality is good.
easy to use.
2-side print/scan.
print server is easy to setup.
build quailty is very good.

since it has no wireless network, I connect it to a wireless bridge. so I can print it out from network.
I like this printer very much.

I have to admit, I didn't like this machine from the beginning. The documentation is almost hopeless, and the interface certainly is. Whoever designed the interface has little comprehension of what is "intuitive". You will find yourself running to the manual constantly, but to little avail because, apparently, it was written and organized by someone who reluctantly took up English at the age of 50. And if you use it intensely over a short period of time, it will begin making complaint noises. When I lately tried to change the toner/drum unit, it was stuck, so now I am taking it to a repair shop. Other than that, it hasn't been bad

I have had this machine for six months. I use it mostly to copy/print large two-sided documents. The duplexer has never jammed. Not once. Print quality is excellent. Fax function works well also. It's a bit noisy when it's operating, but silent when in sleep mode. No complaints. I wish all electronics were made like this.

The copy, and Scan features work great.
Printing from the main paper drawer works great.
The side tray does not want to take the sheets of labels every time.
This can be frustrating.
Otherwise, good product.

I was very happy with the service and condition of my new MF6590 Canon Duplex copier/printer/fax/scanner. Everything was in good order. I received the machine quickly (4 days) and everything was in excellent condition. The copier / printer works vewry well. I would use this supplier again. Price was excellent and shipping charges were reasonable.