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Showing 1-10 of 11 reviews (1 star)show all reviews
12 of 15 people found the following review helpful
on September 30, 2007
I purchased this camera based on other reviews and my previous experience with Canon cameras. I had this camera for one month and only took less than a dozen pictures. The lens suddenly would not retract. The error message says "lens error". This seems to be a common complaint, on the internet, regarding this camera. Perhaps that is the reason Canon quit making this model.
I contacted Canon and they told me to send the brand new camera into them for repair, insured and at my expense.
I took very good care of this camera and kept it in a hard case. It was never dropped, banged or mistreated in any way, yet it still failed.
Canon customer service seemed very indifferent when I contacted them and they did not seem at all surprised that I had a problem with this camera.
I am very dissappointed in both the camera and in Canon customer service.
I guess, in this case, it really is "Buyer Beware".
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4 of 4 people found the following review helpful
on November 5, 2007
We really enjoyed this camera until it stopped working during our vacation. It was a brand new camera, only 2 weeks old. We sent the camera to Canon for repairs and they REFUSED to repair the famous e18error because it's "beyond economical repairs". We took good care of this camera and it's beyond disappointment that we threw $300 down the drain.

Will NEVER buy another Canon again.

There's something to be said when there's an entire website for the e18 error and several class action lawsuits were considered by frustrated buyers.
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13 of 17 people found the following review helpful
on September 29, 2007
This camera was fine while it lasted. Unfortunately, it only lasted one month. Then one day the lens failed to retract. After that, all it would do is say lens error and turn off. I looked online for solutions and found that this was a very common problem with this camera.

I sent it in to Canon to be fixed, but they sent it back saying there was water damage so the warrentee is void. It had never been exposed to any kind of moisture in it's short life, so basically the warrentee is good unless they decide to make up an excuse.

No more Canon's for me.
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2 of 3 people found the following review helpful
on August 13, 2008
Verified Purchase
This is the second CANON digital camera that has failed, one after 2-years of use, the other after only 10mo use. The first camera was out-of-warranty so no repair was attempted. The second camera, an SD800, failed while still under "warranty".

CANON refused warranty service due to moisture damage found in the camera. The camera had seen significant use but was never exposed to significant moisture, e.g., it was never dropped in or splashed with liquid. In the real world it could easily have experienced a few drops of moisture.

As a retired engineer it is my opinion that these CANON cameras are -not- designed to stand-up to the rigors of the real world. They work well out of the box but are not robust enough to provide service for anywhere near as long as numerous film cameras I have used for decades with no significant problems.

I will move on to another brand in hopes of finding a more real world ready digital camera, one that is designed to resist damage from a few drops of moisture.
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2 of 5 people found the following review helpful
on November 3, 2008
Verified Purchase
I got the fatal "Lens Error" after 10 months. This was a great camera, but I think a camera should last a little longer. This is a HUGE problem with Canon Powershots, and I really wish I had known about it BEFORE I bought this camera last Christmas. My camera is still under warranty, but they say that it is due to abuse and won't cover it. It was not abused, it just stopped working.
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8 of 15 people found the following review helpful
on September 5, 2007
Verified Purchase
in low light situation, the picture is grainy, dark, and soft. Nothing like SD700 or SD850 that I had/have. I returned my SD800.
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2 of 6 people found the following review helpful
on January 4, 2008
I have owned Canon cameras for years and was excited about my new SD800. I actually purchased the SD750, but returned it for this one. Big mistake. It's a good camera and the Imange Stablization is pretty cool, but it has a few flaws.
* The pictures look no different than my 3MP camers.
* The RED EYE is awful and there is no way to fix it in the camera. This was the major reason I returned it! The SD750 and SD800 both offer in-camera red eye removal during playback. That option is HUGE and work the extra few dollars!! Most of my pictures are of people. People with red eyes are not attractive and extremely time consuming to fix on the computer or at the store. The other 2 cameras do it in about 3 seconds. Very amazing I must say.
* I was not thrilled with the dial on this one. It's a pain to turn and not comfortable.
* Lastly, It's heavier than most of the other Canon's and a little bulky.

Canon is an excellent brand and the only one I will ever buy, but save your money on this one and opt for one of the others- SD750 or SD800. Especially if you want to photograph people.

I returned this on and purchased the SD750 ...Again. Much happier :)
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15 of 30 people found the following review helpful
on June 5, 2007
Verified Purchase
Product needed warranty repair for the lens zoom and auto focus after a few months of use. Feels far more flimsy and cheaply made than older models.
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8 of 18 people found the following review helpful
on July 21, 2007
died after 25 days...5 days of actual use. now i have to pay to have it shipped to Canon. So the money I saved from buying at Amazon I'm giving to UPS, if I bought from CC or BB I could just drive and return it or get a new one.

not to mention it died 3 days into my two week Hawaii vacation!!!

don't know how well the camera works.
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4 of 24 people found the following review helpful
Verified Purchase
We took 7 pictures and camera worked okay. The trouble started when we tried to transfer the pictures to our computer with XP professional. After many tries, followed by an hour on the phone with a Canon tech support person, we still could not get the pictures transferred. Canon said the problem was with our computer and told us to contact Gateway. After more time with Gateway tech, they said the problem was with the camera and not our computer. We are now convinced the problem is with this camera and not with our computer as we have no other problems with this computer. We are returning the camera to Amazon.
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