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Most Helpful Customer Reviews
40 of 41 people found the following review helpful:
5.0 out of 5 stars
Great UW Case for the Canon Powershot G11,
By
Amazon Verified Purchase(What's this?)
This review is from: Canon WP-DC34 Underwater Housing for Canon PowerShot G11 Digital Camera (Electronics)
Excellent case, particularly for the price. I live on the Big Island where the reef is only a 15min drive, thus get to use my gear every few weeks. I bought the G11 as an everyday carry camera and a dive camera. The case is setup with a tray and a Sea&Sea YS-110 flash unit. Photo quality is excellent, challenging much larger DSLR cameras for quality in a unit that costs far less. The only major issue with using the G11 underwater is the relatively slow shutter response.
Unlike some cases, all controls are accessible, with the sole exception of the thumbwheel. To adjust values that require the thumbwheel, hold the shortcut button down and use the left and right buttons on the rocker to adjust up and down. A two hand workaround, but there is a way. The case is better than previous WP-DC21 for the G9, some of the controls have been moved for better access for fat fingers in dive gloves. I have yet to accidentally power off the camera when trying to take a photo with this case. Yes, the case has no warranty, expected in an underwater case where a small grain of sand or poor maintenance of the seals can cause a leak. If you can not afford to lose a camera, don't take it 30m underwater.
77 of 93 people found the following review helpful:
1.0 out of 5 stars
Case leaks and has NO WARRANTY,
By
Amazon Verified Purchase(What's this?)
This review is from: Canon WP-DC34 Underwater Housing for Canon PowerShot G11 Digital Camera (Electronics)
I purchased this case from Amazon on November 14th. I took it on a dive on January 7th. I followed all instructions, lubricating the gasket, testing it on a snorkeling trip, etc. On the first dive to 60 feet with this case I took 78 wonderful pictures but the case started to leak on the way back up to the surface (the leak started at about 20 feet, during decompression). Although there was only a small amount of water in the case it did damage the camera -- initially causing the camera to turn off immediately whenever it was turned on with an "E31" error. After drying out for a day the camera now does work, although there is some damage to the LDC screen from mineral deposits left when the moisture that worked its way into the LDC screen evaporated.
Here is my warning about this case -- IT HAS NO WARRANTY!!! NONE. I just talked (January 15th) to both a Canon service representative and a supervisor ("Marvin"), and was explicitly told that Canon offers no warranty on their underwater cases. Even though the case comes in a Canon box that has claims stated on it -- that this is a "Waterproof Case" and that it is good to "40m/130 feet" -- the case has no warranty. This is simply unacceptable and retailers like Amazon that sell this product an an "Underwater case" that is "Waterproof" should stop doing so until an explicit warranty is included with the product. I was given an address to send this case to for "testing," but I was explicitly told that Canon was under NO LEGAL obligation to either fix or replace this case. Buyer beware and avoid purchasing all Canon underwater cases until Canon accepts some legal responsibility that products which they make and market can live up to the description that they print on the box.
18 of 20 people found the following review helpful:
5.0 out of 5 stars
Excellent value!,
By
Amazon Verified Purchase(What's this?)
This review is from: Canon WP-DC34 Underwater Housing for Canon PowerShot G11 Digital Camera (Electronics)
Very recent purchase, and I've only used it on about 15 dives but I've been very pleased. The only issue I've had is a stuck shutter button at 85' feet when diving a wreck. I had to power off between shots. It released itself at the safety stop and I noticed after the dive that there was a cut out in the clear plastic around the shutter button that I could have used to insert a pick and relase it manualy. It may have been due to the silty nature of the wreck interior and it seems to have been a freak accident - one that I now know how to correct without losing shots. I have no complaints with the Canon housing at all.
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