Customer Reviews

Canon imageCLASS D1120 Laser Multifunction Copier (3478B001AA)

5 star:		(15)
4 star:		(5)
3 star:		(0)
2 star:		(3)
1 star:		(4)

 

 

Canon imageCLASS D1120 Laser Multifunction Copier (3478B001AA)

We used older Canon model for about 6 years and were very happy with its performance. Then the top scanner broke, so we looked for a newer model from Canon - it suits perfectly a small private practice. It scans, copies, faxes, interacts with networks, you name it... Now if only more retailers had ink supply, that would be the end of the problems. Yes, the ink is expensive, but check the load -number of copies it can produce! It's worth all of it. So if you're looking for a reliable multitasking office copier, don't go any further. I strongly recommend. Oh, by the way, we're still using the old machine - for printing jobs only.

I bought two of these machines for use at my office and at home. I specifically needed a networkable printer so that my kids could print homework from their laptops and other desktops could use the printer. What Canon hides extremely well is that this model does NOT scan to or from a network: it prints on a network but it will not scan on one. So, if you set this up to allow printing by several machines no-one can scan to it or from it; the scanner is just disabled. The scanner will only work when the machine is connected to one (and one only)computer. So, you can scan/print to one machine or print on a network but not both. It is almost beyond comprehension to me that a reputable company like Canon would do something this stupid. Save the box because you won't know about the limitations of this printer until you have installed the drivers and set the whole thing up. Otherwise the printer appears solid and the software short and well designed.

The D1100 series is a replacement for the aging MF6500 series. We bought four new D1120's for several small office locations, with different people using them. The first month or so they all worked fine. Then the problems began...and just continue on. Document feeders stop feeding. Paper jams that are impossible to fix. Document feed stops working. Flimsy door hinges that break. Document feeder stops working. Unknown "check document" errors. Did I mention the document feeders stop working? All four machines just keep crapping out. I send them to the repair shop, and wait weeks to get them back. Once they are out of warranty, I'm going to just trash them, because I'm not going to keep paying for repairs.

Please, Canon, go back to the MF6540. They were real workhorses, and when they had problems, those problems were easy to fix. The D1120 is a nightmare that won't stop.

I'm very disappointed in this machine. If you only need a printer/copier or have it directly attached to your computer with a usb cable then it presumably works as advertised. It prints envelopes easily and was simple to set up until I tried to scan something.

In my effort to go as paperless as possible, several weeks after the printer arrived, I went to scan something. It didn't work and the instruction manual was not clear at all. I called Canon and was told that this machine was the "bottom of the line" and did not have the capability I asked for. If I wanted to scan from a network (I do only because the physical distance between my computer and the printer means using an ethernet cable rather than usb to connect) I should have bought one of the other higher end models.

I may have missed something but I don't see that important information anywhere in the product description or on the packaging that it arrived in.

The tech suggested that I put my computer on a cart and wheel it over to the printer when I wanted to scan. REALLY! After some time on the phone and several levels of support I was offered a print buffer device that once installed will allow me to scan but only if I use a pc. Of course I mainly use a mac. I can't say if the device works because I have not yet been able to get the installation instructions and set it up. I had to hang up after extended hold times waiting for a Canon rep.

This machine was probably one of the easiest to set up that I have experienced. The software is intuitive, and it includes drivers for all current Windows platforms. It prints FAST- it lists a time for warm-up, but I have never experienced it- the first page comes out almost immediately after sending the job- whether machine is in standby or ready state.

The web-based User Interface is good, allowing you to set departmental log-ins if desired.

The only things I cannot comment on are 1. The tonor consumption- we are still on the starter tonor. 2. Scanning- we rarely have need for this feature, and we haven't tested it yet- I'm sure it will be more than adequate for our needs.

It scans very quickly when it works properly. The automatic document feeder jams most of the time. Occasionally, the communication between computer and printer hangs up. I've also had problems with printing. It has given me a false paper jam reading on several occasions. We purchased two. Both of them have the same problems. Their support has been nonexistent. Canon has lost my confidence in their products. I will go back to HP printers. They cost more but have always worked flawlessly.

An outstanding copier, prints both sides and very quiet. Great price.

Our office is very happy with this machine as a copier and as a network printer. We haven't used the fax function.

DFH

After two go-arounds with sub-standard small copiers from Sharp, I finally found one that is perfect for a small office. From the moment the Canon arrived, I knew this experience would be very different from my purchase of the Sharp copiers. Canon packs their product in a box with sides that literally fall away...saving the strain on your back when unpacking it. It's such an amazing approach to packing heavy office equipment. Everything was packed neatly and precisely; there were no tricks to getting it set up--I had it up and running within minutes. In the two months since I've owned it, I find it to be fast, very straightforward to use, and it produces great quality copies. It doesn't stick on every few pages like the Sharp copiers did.

I highly recommend the Canon.

This Canon imageCLASS D1120 copier Canon imageCLASS D1120 Laser Multifunction Copier (3478B001AA) is very good with all of the features one wants in a home-office copier (scanner,etc). Its only downside is that it is not WiFi connection ready -- a small addition that eliminates unwanted and ugly wires. Canon does sell an expensive ($100+) device to make it WiFi ready but it does not work well. So if wireless connection is important to you, find another Canon model that includes it. I have had Canon copiers for years. The last one worked very well for 10 years without needing repair and was essentially still working except for hands-free feeding when we replaced it with the D1120. Canon service and technical help is among the best I have experienced so I have bought many of their products with good results.

Best small office copier that I have ever owned in 20 years of operating an office. It's a real work horse in the office---been in use for 7 months. Superior quality. Full of features. We love the double-sided copying and collating features. I've paid three times more for copiers that did a lot less.