Top critical review
16 people found this helpful
Complete Waste Of Time (w/apologies to Monty Python)
on March 29, 2015
Bought this at same time I bought the Neato XV-21 Pet & Allergy robo-vac. 12/1/2013. 15 months later (3/22/2015), the vacuum lidar stopped working. Manufacturer's warranty is expired, so I thought I'd take advantage of my extended warranty to get a replacement. Went to file a claim only to discover THEY RAN THE ***EXTENDED*** WARRANTY **CONCURRENTLY*** WITH THE MANUFACTURER'S WARRANTY. How dumb is that?
Useless. Utterly useless. Don't waste your money on this company. Find another electronics warranty insurer that EXTENDS the manufacturer's warranty. Why pay someone $26 to get the coverage you already have from the manufacturer?