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Service plan term: 2 Years|Service plan covered value: $ 150-$175|Change
Price:$33.99+ Free shipping
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on January 27, 2014
Cancelled the product order and had to reach out separately on the warranty 3x to get a response to get a refund. Should be easier. Popped up automatically when they wanted to sell it to me tied to a camera purchase.
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on October 25, 2014
The camera was a gift to my granddaughter in Southern Missouri, how does this microscopically printed piece of paper help her on my computer. I cannot register the camera, it is with her. I also paid shipping as if this was a package. I will never again buy a plan again!
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on August 13, 2013
Good Insurance to have. Cheap and easy to activate! We have already used it once due to my Daughter dropping her camera! Super Easy and Fast!
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on June 6, 2015
it is what it is. I'll probably forget that I ever bought it...and thus, I will have wasted money. But, I feel better about buying expensive things when I buy stuff like this. Oddly enough, the camera that I got this for is absolutely horrendous....so in hindsight, I totally didn't need this. Oh well. You live and you still don't learn.
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on December 21, 2013
I ordered this protection plan for a Canon digital camera from Amazon. By e-mail I received a confirmation of the purchase. The e-mail gave me a link to view and print a copy of the Terms and Conditions. That link connects to a PDF document which is definitely not printer friendly. The e-mail also gives a number to call and order a printed copy of the document. I called that number. The representative asked for my order confirmation number and then asked verification of name, address, phone number, e-mail address. Standard procedure, right? However they did not have the name, model number or any information on the product I purchased. I was not by my computer, because I should not have needed any information other than the confirmation number, which I had jotted down. Representative asked me to access my Amazon account and get him the information on the product and the price. Really?? At that point I gave up. Canopy's confirmation has a space for Product Information, but that line shows only "COVERED PRODUCT" The rep had my name and mailing info and the confirmation number - the PDF is generic and not specific to the product -- should have been easy to for him to simply mail me a copy of that PDF in readable format. This is a gift for a friend (who does not use computers) and I wanted a printed copy of the Protection Plan to go with the gift. Considering the hassle to get a printed copy of the Protection Plan, I can only imagine what will happen if this plan ever has to be used.
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on June 12, 2015
I dropped my camera about 2-3 months after I purchased it and the preview screen cracked in the middle. I submitted my claim and I got full reimbursement in 2-3 days. That was really fast! And the whole process of going through the claim was pretty easy.
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on February 20, 2016
Purchased this warranty for a camera that was manufactured in Japan and did not come with a warranty.
Have not needed to use yet, but have peace of mind knowing that I am covered.
Really like the fact that spills or drops are covered under this warranty. I did not know that such coverage was available.
Now when I use my camera, I will definitely still be careful, but will not have to worry as much.
I really appreciate that this product was not very expensive. Sometimes a warranty is so high that I have to think twice about buying it. This cost was low enough that I readily decided to buy!
Hopefully I will not need to use this, but you never know!
Now I can have my camera ready for all the fun shots that I come across.
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on January 2, 2013
First of all, this low rating is NOT based upon camera repair by National Electronics - Canopy Insurance, but instead on an inability to receive the automated e-mail from them confirming purchase of their policy for my waterproof Panasonic Lumix DMC-TS4 camera through AMAZON back on Dec. 1, 2012. There is also an issue with Amazon: They stated that I would receive this policy with " an estimated delivery date of Dec. 6-11th." This implies that a certificate is arriving in the mail. I waited patiently until Dec. 18th to start the e-mail complaint trail with Amazon. Today, I called Canopy's 866-551-5924 number that I located by clicking on the "more info" link for Canopy on the Amazon website. A polite young man in Montreal said that they have been overwhelmed by all these e-mails from Amazon during the holiday season and, therefore, Canopy could not answer them! I then told the rep that Amazon's policy is that you will receive a reply within 3 business days from their suppliers and that Canopy failed to abide by this agreement. I also told him that I had double-checked all my e-mails and spam folder to no avail. While we were discussing all this, the man successfully sent me the correct e-mail for me to print out. He said that the original e-mail is automated from Amazon through them, but somehow it never went through to me. Well, Happy 2013 everyone! Here's hoping that if I do need a repair or replacement, I won't encounter any problem like this. ( Amazon did give me the option of a gift card credit of $41.90 on this insurance policy a week ago if I wanted it, but I figured the possibility of a leaking waterproof camera was worth pursuing this coverage.)
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on March 26, 2015
Canopy is now Asurion. I submitted a claim twice on a low price camera/camcorder and both times the claim has been cancelled from their side. The last time I called in and spoke with a representative who stated the reason that it was being cancelled is that they had no record of the manufacturer in their system (it was a cheap offshore made camera).

The representative then took the information that I had on the product (read straight from the Amazon website) and stated that he still couldn't find it and would have to open a ticket to their "research department" to add it to the system. He stated I would hear back within a week and the claim could then continue. Well, that was over a month ago (I forgot about it) and I have heard nothing. The claim also now shows as "user cancelled" on their webpage.

I guess this means another call....

It appears they are making as many hoops to jump through as possible in order to prevent paying out on the claim.
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on December 18, 2012
I bought this warranty along with my Fujifilm Finepix camera and cancelled the camera order in 4 hours as I found that Costco had it for $50 less. I was able to cancel the camera order but not the warranty. After 2 emails over 4 days, I called Amazon and they apologized and asked me to file under their A-to-Z satisfaction guarantee. Stay away from buying this warranty.
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