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Canopy 3-Year Laptop Computer Accidental Protection Plan ($1000-$1250)

by Canopy
3.5 out of 5 stars 119 customer reviews
| 4 answered questions

Price: $244.03 & FREE Shipping
In Stock.
Ships from and sold by Asurion, LLC.
3 Years
$1000-$1249
  • $1000-$1249
  • Delivered by e-mail, register and file claims online or by phone
  • Protection starts when your product ships and covers accidental drops, spills, and cracked screens
  • Covers 100% of parts and labor with no deductible; your product is fixed, or you receive the full replacement cost
  • Free two-way shipping, fixed in 3 days or less
  • Fully transferable with gifts, cancel anytime, full refund in the first 30 days
See more product details
$244.03 & FREE Shipping In Stock. Ships from and sold by Asurion, LLC.

Frequently Bought Together

  • Canopy 3-Year Laptop Computer Accidental Protection Plan ($1000-$1250)
  • +
  • ASUS N550J 15.6-Inch Laptop [OLD VERSION]
Total price: $1,072.98
Buy the selected items together

Product Features

Service plan term: 3 Years | Service plan covered value: $1000-$1249

Product Description

Service plan term: 3 Years | Service plan covered value: $1000-$1249

From the Manufacturer


Why pay for repairs when you don't have to?
Get a Canopy Laptop Protection Plan


Coverage includes Free Repairs, and No Deductibles
 

Free Repairs

3-Day Service
Guarantee

    Hassle-Free Claims
 24/7/365

Your Plan Pays
For Itself
If we can't fix it,
we'll replace it
(see details)
Or we'll refund the cost
of your plan
(see details)
No deductible.
No papers to file.
On your very first
breakdown
 
Join over 153 million people who already have a plan to avoid paying for unexpected repairs.
   

Canopy Coverage

Protect your products!

Add Canopy Protection
to your purchase
Did you know ... ? You can add a Canopy plan to products within 30 days of purchase date.


 

We cover failures due to:
  
Accidental Damage from Handling (ADH) such as drops, spills, and cracked screens
  
Mechanical or electrical breakdowns- even from nomal wear and tear
  
Internal heat, dust and humidity
  
Defects in materials and workmanship
  
Power Surges
  

Limitations and exclusions apply. See terms and conditions for full program details.
  
 
There I am at the wi-fi café, trying to get my budget report in before month end when someone bumps my table. One large coffee … on my laptop. Bad things happen to good laptops but I don't worry about it anymore. Thanks, Canopy!
 
 So glad I had Canopy. My laptop was back in 3 days. 
 
The Canopy Protection Plan works when your Laptop doesn't. But it only works, if you have it.
 

Here's How Your Canopy Plan Works

 
   
Shopping Cart Simply add a Canopy Protection Plan to your shopping cart. You'll receive an email confirming your purchase. Make a copy before you really need it.
   
  Tip: If your product arrives late, just call us and your plan will be extended by two weeks to allow for delivery time of the product.  
   
Representative We're here for you. You can file a claim online at www.canopyprotection.com, or by phone, at 1-866-551-5924.
Just have your original receipt or other proof-of-purchase handy.
   
Canopy has exclusive
dedicated support for
Amazon.com
customers.
 
 
  With over 250 million
service contracts in effect,
our customer rating
represents a lot of
happy people.
 



 2-Way Shipping
Included

Canopy Covers More

Canopy Protection Plans even protect your product from additional failures during the original manufacturer's warranty - such as drops, spills, and cracked screens. Those failures aren't covered by the manufacturer's warranty. If your product fails during the term of the original manufacturer's warranty for other reasons, you'll be directed to the original manufacturer for service. After the original manufacturer's warranty expires, Canopy covers virtually anything that can go wrong with your product. Limitations and exclusions apply. See terms and conditions for complete details.

 

3-Day Service Guarantee — Details

If we can't repair your product, we'll replace it with a new or refurbished product with similar features and functionality, or with an Amazon.com Gift Card for the original purchase price of the product (plus tax).

National Electronics Warranty LLC (NEW), your Canopy Protection Plan's administrator, will fix your product and ship it back to you within 3 business days of receiving it at the repair facility. You won't find faster or better service. Why? NEW has been the innovator in service for almost 3 decades.

In the event National Electronics Warranty LLC (NEW) is unable to fulfill the 3-business-day service guarantee, NEW will refund the cost of your plan upon request. Service guarantee refunds will be issued to you directly by NEW and not by Amazon.com.

After the manufacturer's warranty has expired, we commit to a 3-day service guarantee with the following details:

  • If parts are required but unavailable to complete a repair, the guarantee may not apply. Any way you look at it, your parts are worth waiting for

  • The guarantee does not include transit times or shipping times. Why? Because transit and shipping times are out of our hands

  • The guarantee only applies to service performed in the continental United States

  • If NEW fails to fulfill the 3-business-day service guarantee as outlined above, you may request a plan refund by contacting NEW at 1-866-551-5924
MKT50004  

Product Information

Service plan term:3 Years  |  Service plan covered value:$1000-$1249

Technical Details

Brand Name Canopy
Number of Items 1

Technical Specification

Additional Information

ASIN B005ERKX9M
Customer Reviews
3.5 out of 5 stars 119 customer reviews

3.5 out of 5 stars
Shipping Information View shipping rates and policies
Domestic Shipping This item is also available for shipping to select countries outside the U.S.
International Shipping This item is not eligible for international shipping. Learn More
Date First Available July 27, 2011

Warranty & Support

Product Warranty: For warranty information about this product, please click here

Customer Reviews

Top Customer Reviews

Service plan term: 3 YearsService plan covered value: $1000-$1249 Verified Purchase
Sent my laptop in for keyboard replacement and they replaced the hard drive and monitor also. When they replaced the hard drive they deleted the original factory restore and loaded a generic windows OS. This OS didn't have all the functionality that the factory one had and going to the factory website wouldn't allow me to download the drivers I needed. Reply was that the software could only be installed on an Asus computer. The software they installed obviously wasn't set for an Asus. Now I have to reinstall the Product key for Windows every time I update the computer and will need to spend extra money to get the factory install disks from Asus. Other people may have better experiences with this product but I wouldn't wish it on my worst enemy.
10 Comments 71 of 77 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Service plan term: 3 YearsService plan covered value: $1000-$1249 Verified Purchase
I purchased the protection plan for my daughters new macbook pro laptop. When ordering her laptop on-line it did not state the accidental protection plan would not apply to her new laptop. The amazon.com allowed us to order it, which it should not have. We have spoken with the company it was purchased from as my daughter was having issues with her laptop, they stated they would try to work with us, as best as possible. It was just very disapointing to find out this should have never happened from the beginning. It is now too late to purchased the correct protection plan.
2 Comments 33 of 35 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Service plan term: 3 YearsService plan covered value: $ 900-$999 Verified Purchase
I purchased this warranty with spills and drop protection to cover a $1100 laptop. I know some folks will tell you that these are foolish add-on buys that you rarely need, and the may be right for many consumers. In my case, though, I know the usage I'll give a laptop like this. I'm a professor that teaches both online and on campus. My laptop is a MUST HAVE item, so if it breaks I really can't afford to buy another one so soon after initial purchase. Having the warranty/extra coverage is well worth the price. In the last two years alone IVE used one of these warranties for three items out of the 8 - 9 new products I have purchased. Total savings was the value of the insurance ($275) vs the value of new items if I had to replaced the dropped or defective ones ($3650).

So you can easily see that in my case, I came out well ahead because of the insurance. Of Course, I think you have to use good business sense when considering this type of purchase, here's my short list of considerations:

1. What is the item cost as a ratio to the insurance cost. I generally don't buy anything at less than a 5:1 ratio of value to insurance cost, As an example, a $9 personal labeller with a $4.50 insurance coverage simply isn't worth it. On the other hand, a $1250 laptop with a $75 replacement warranty is worth it, usually.

2. What type of use will the product get (i.e., how tough will you be on it.) In my case, I would be using the laptop in the field a lot when I teach our class on forensic taphonomy -- digging up dead bodies for criminal or civil litigation purposes. A year ago I replaced a nice DLSR by buying a Nikon D90 with extra long telephoto (600mm ) lens that we use in our criminal surveillance and intelligence class.
Read more ›
14 Comments 51 of 59 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Service plan term: 3 YearsService plan covered value: $ 450-$499 Verified Purchase
Saddened is an understatement, so is disappointed. Probably because of the low quality of the laptop but also th lack of vigilance and excellence of their repair service. Purchased the laptop, dropped it, sound not coming out of speakers but only out of earphones. They fixed it. The sound is coming out of the speakers but not out of the headphones. Sent it again, they fixed (replaced broken parts) it and now the battery is not charging - the battery was returned at 28%.Now it is dead.

If you are CONTEMPLATING on getting this insurance, stop thinking and get the manufacturer's accidental protection plan or bestbuy's. They rip you off but you get it back when you mess up your device. I deeply regret purchasing this product. They are legit but they are not one of the best.
2 Comments 22 of 24 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Service plan term: 3 YearsService plan covered value: $ 400-$449 Verified Purchase
I'm having a hard time on this review because it really is a mixed bag.

The Good: Customer service.The CSR that took my claim handled it a fast professional manor. I mean it was late in the evening and I was done registering and submitting the claim in about 6 minutes. The box arrived 2 days later complete with tracking information and enough padding to protect it from even UPS' shenanigans. Also the delay from being told we'd be receiving a refund and actually getting it was about 24 hours.

The Bad: It took almost a month after receiving the item before it was decided that the laptop could not be repaired. A month with your computer is a far cry from the 3 day listed, but if you read the terms... they are within their agreement to do so. I repair computers as part of my job, and I'm not sure why it took so long for their technicians to decide they couldn't fix it.

The Ugly: The refund was for the laptop, but there was no apparent refund for the unused portion (33 months or so) of the protection plan and there doesn't appear to be a way to transfer it to the replacement laptop.

Conclusion: I'm glad I paid for the protection plan, but I'm not entirely satisfied in the execution of the plan. It took far longer than it should have to diagnose, and my opinion is that since the new laptop would be a direct 1:1 replacement (same model etc) that the remaining months of coverage should apply to this one just as if it had been repaired.
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