Canopy 3-Year Kitchen Appliance Protection Plan ($50-$75)
Service plan term: 3 YearsService plan covered value: $ 50-$75Change
Price:$4.99+Free shipping
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50 of 51 people found the following review helpful
on June 3, 2014
I have made my first claim. I sent it in to be repaired. Although it was repaired, it was returned broken. during the course of my conversation, it became apparent that the servicing tech had knowledge of the broken latch. I have return the unit. Out of the last 30 days, I have had the unit for only 3 days in my possession. I have been told that for the past 11 days the manufacturer was slow in sending the $4.50 part needed. Yesterday, the service department now tells me that while it was ordered, the order was not executed. Then the service agent that called asked me did i want them to package it up and send it to me. I was irate that even this suggested would be made to send it back to be broken like they did before. There is simply too much blaming and not enough resolving in an expeditious manner. I am concerned about this simple repair that it is taking so long. What would it be like if the repair was more complex. I think Amazon needs to reconsider this type of insurance, perhaps looking into others.
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27 of 28 people found the following review helpful
on November 7, 2012
I just received my new appliance and the 3-year Canopy protection plan. To get the plan in force, I went to Canopy's website to register my appliance. However, their website dropdown menus did not have an option for "microwave oven" nor "Panasonic." This forced me to identify my appliance as "other appliance" from "other" brand. I was able to put my appliance detail into a notes section. When I pressed the "enter" button to complete the registration process, the website responded with an error message that they did not have enough information about the appliance and instructed me to call the 800 number. After five minutes on hold, a phone representative answered and confirmed to me they did in fact have everything they needed about the appliance and my registration was complete. She then apologized for the website problem. The representative was pleasant and efficient. However, the overall process would have been much better if the website had just worked correctly and saved me the call hold time.
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25 of 27 people found the following review helpful
on February 23, 2013
I purchased for a remanufactured blender. I figuired that since warranty is sold through Amazon and the low cost that the warranty would be at least a reasonably fair value. Once purchased purchase confirmation was immediately received. Customer service agent was easily availble to answer some follow-up questions. The down sides are that actual customer reviews of service for warranty failures are not available. The other down side is that full warranty details are not disclosed until after purchase. At the discreation of Canopy the warranty is limited to actual repair or replacement or refund up to the value of the initial purchase of the purchaded item/unit. an inexpensive warranty for 3 year protection, even if coverage limited up to purchase cost of the unit.
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21 of 23 people found the following review helpful
While I have only recently purchased the Canopy Protection plan I like the fact that it's very inexpensive and offers a lot of coverage, including the fact that they take care of pickup/shipping of defective item and offer quick replacement. I have great peace of mind knowing that my new coffee maker is covered since some people have experienced pump problems. It's tough to find a k-cup type machine that a good number of people haven't had problems with. I actually selected a model specifically where the Canopy Protection was offered over another model I liked that did not offer this.

update December 10, 2013
My k-cup machine stopped working right and my canopy protection plan came through for me. With one phone call, a trip to UPS with free shipping label and 24 hours later I was given a refund for my machine in the form of an amazon gift card. The person I spoke with on the phone was knowledgeable and very polite. I recommend the canopy plan based on this experience and I would buy it again to protect other purchases on amazon. Also this company answers phone calls 24 hours a day! Impressive!
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16 of 17 people found the following review helpful
on November 17, 2014
I'm not happy about the fact that the contract, which was sent by email, does not include the name of the appliance purchased, or the dates covered, but only references the receipt. I phoned the number given for the company, but was on hold for awhile and finally decided to not bother. Am only hoping that the appliance, a countertop oven, I purchased will not need service for the next three years!
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24 of 28 people found the following review helpful
on November 28, 2012
I bought the Breville Smart Oven and with this protection plan that gives me an extra 3 years of protection. With the 725 five (5) stars I just might not need to use the plan and that's alright by me.
As the saying goes...(BETTER SAFE THEN SORRY)!!

1/15/2013 To anyone who reads my first review. I ended up canceling the protection plan because I never heard from them. I wrote them 2 X's and still no communication.. I ended up canceling the protection plan thru Amazon. It sounded like a good plan...I WAS WRONG!!!
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9 of 9 people found the following review helpful
on December 5, 2014
With one phone call all my problems were solved. The representative was knowledgeable and courteous.
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10 of 11 people found the following review helpful
on February 18, 2015
This protection plan does not take effect until after the manufacturer's warranty has expired. This is true even if the manufacturer's warranty is quite limited. The product blub in Amazon mislead me. It says: "Don't Repair It. Just Replace It! Get a Canopy Replacement Plan...Coverage includes Free Replacement, and No Deductibles". As others have noted, the actual policy is not available for review until after purchase. This is what my policy actually says: "Except for power surge and battery replacement for cameras and camcorders and food loss for refrigerators and freezers which begins on the date you purchase your covered product; all other coverage begins upon expiration of the manufacturer’s warranty."

My microwave died two months after purchase. I will have to pay to ship it to a repair shop, or throw it out and replace it on my nickel. Not sure which I will do yet. I *will* try to cancel this so called protection plan.
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13 of 15 people found the following review helpful
on January 27, 2015
I was very disappointed to find out that I would not be receiving from Amazon or its affiliate "Canopy" any paper copy of the protection plan that I purchased. The only evidence I have that I purchased this protection package is one short email message with no description of the product accept for an amazon order number. Furthermore, the "download terms and conditions" button in the email lead me one to a totally illegible copy with print size that is too small to read if one attempts to print the terms and conditions.
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7 of 7 people found the following review helpful
on February 6, 2015
Had my first experience with trying to use this protection plan and am not impressed. First time I called to report the claim went very smoothly.
The individual completing the claim though misrepresented the process. I did get a prepaid UPS label for GROUND Shipping not 2nd day delivery as I was told, also the three days to repair is now at week two. Part ordered but no idea if and when it will arrive. I have to keep calling and following up to get any sort of update. Stay tuned.
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