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2 of 3 people found the following review helpful:
5.0 out of 5 stars Turning conflicting energies into a positive force, August 8, 2002
This review is from: Capitalizing On Conflict: Strategies and Practices for Turning Conflict to Synergy in Organizations: A Manager's Handbook (Hardcover)
Collaboratively written by consultant and conflict resolution practitioner Kirk Blackard and attorney, mediator, and educator James W. Gibson, Capitalizing On Conflict: Strategies And Practices For Turning Conflict To Synergy In Organizations is a practical, "user friendly", managerial handbook to implementing dynamic and effective conflict resolution practices. From mastering mediation between disputing parties, to fostering an environment of trust, Capitalizing On Conflict is a first-rate guide to turning conflicting energies into a positive force for successful business problem solving, policy development, issues resolution, workforce morale, and corporate bottom lines.
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