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Most Helpful Customer Reviews
18 of 18 people found the following review helpful:
5.0 out of 5 stars
Outstanding grinder,
By
This review is from: Capresso 565.05 Infinity Burr Grinder, Stainless Steel
I've had this grinder about 6 months; it's my latest and, I think destined to be the last, to come of a 2 year hunt for a good grinder. It's more expensive than I would like. But, it has worked flawlessly. In comparison with other burr grinders (I've had a Krups and a cheaper Capresso) this one uses metal blades instead of plastic and produces a very clean, uniform grind. You don't get powdery residue, just a nice grain of what ever fineness you dial up. It has a wide range. The finest grind is super fine, a powder, and the coarsest is a large (but again, uniform) grain. The powder is great for expresso, the coarse grain is great for a press pot, and you can get a grind exactly your liking for filters. I've not had to clean it much (once, maybe twice, and I'm a twice a day or more grinder) and when I did it was straightforward, not too messy. The only trivial thing I'd complain about with this one is that the curvature of the coffee bean reservoir lid somehow creates an illusion that the top is off. This can lead to you pour coffee beans onto the closed lid (hence onto your kitchen counter). But, do that once or twice and you'll learn to look close. Otherwise an outstanding grinder.
5 of 5 people found the following review helpful:
5.0 out of 5 stars
Fabulous grinder!,
Amazon Verified Purchase(What's this?)
This review is from: Capresso 565.05 Infinity Burr Grinder, Stainless Steel
Wow! I recently replaced my 40-year old Braun flat burr grinder with the Capresso conical grinder. What a difference! Although the Braun certainly didn't owe me anything, it sounded like a jet plane compared to the Capresso. Also I now realize what a difference the size of the grind makes. The Capresso grinds my coffee beans exactly right for my drip coffee pot. It produces a nice, even grind, so my coffee is more aromatic and robust, and I get the full benefit of using whole coffee beans.
The Capresso produces very little static, so it is very easy to pour the ground coffee into the pot. It is also very easy to clean. I paid the extra money to get the heavier stainless steel body, so the machine is very stable. I'm very happy with my purchase and hope that this is the last grinder that I'll have to buy.
11 of 14 people found the following review helpful:
1.0 out of 5 stars
Good Grinder - Terrible Customer Support,
This review is from: Capresso 565.05 Infinity Burr Grinder, Stainless Steel
This is a good grinder and does a great job, until the burrs dull, then you're out of luck.
We have had a Capresso conical burr grinder and have been very happy with the way it grinds. Recently though the grind quality has suffered and after removing, cleaning and inspecting the burrs, it is apparent that the burrs have dulled and do not grind as well as they should. I contacted Capresso via email to purchase a replacement burr SET and was told they only sell the upper burr ring, not both burrs as a set. They consider the lower burr an "internal part" and refuse to sell it. I contacted Capresso via phone and was told they would happily sell me the upper burr for $16, but no luck on the lower burr, which is the one that I looked at to determine it was dull. In short I was told I would have to buy a new grinder because the lower burr, that is held in place by one screw, is considered an "internal part" and they do not sell "internal parts". This is ridiculous!!! Warning!!!!!! Unless you consider a $140 grinder disposable, DO NOT BUY THIS GRINDER!!!!! This applies to ALL of Capresso's conical burr grinders, not just this one. Purchase at your own risk!
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