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Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of RESPECT Hardcover – July 5, 2010
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Top Customer Reviews
Despite knowing the importance of fully engaged employees, most managers/owners fall short of actually achieving their goal. One of the major reasons is they worked their way up the corporate ladder where the carrot/stick management style is the accepted wisdom. Most have been lead to believe that incentives increase desired behavior and punishment is in order for unacceptable behavior.
Paul Marciano has written a very compelling case for much more effective approach. The title gives you the first premise of the book. Carrots and Sticks Don't Work. To prove his point, he gives 20 reasons why they don't work. These reasons are well thought out and backed up by psychological study of human behavior.
At times it is fairly easy to talk about what doesn't work. But Marciano does not stop at what does not work. Based on his experience in the field, he has developed a system that works. He calls this the RESPECT Principles.
The RESPECT Principles are based on what motivates individual to become fully engaged in their work. The individual components of the RESPECT Model are: Recognition, Empowerment, Supportive Feedback, Partnering, Expectations Consideration and Trust.
He devotes a chapter to each of the components of the model. The basic format of each chapter is an introductory discussion, a self-assessment quiz, stories from the trenches and specific tips on how to implement the concepts discussed.
The book is exceptionally well written. It is easy to read and understand.Read more ›
If you are a manager (at any level) and have employees that report to you, then you need this book. Whether you are the CEO of a Fortune 500 company or the assistant manager of a Subway franchise, you will benefit greatly by reading this book.
This is much more than a vague "how to" book that speaks in generalities and offers flimsy examples. This is a "what to do, step-by-step" book that gives you dozens and dozens of real world examples of building employee engagement. In this book you will learn the RESPECT model for building cohesive teams of fully engaged employees. The R in RESPECT stands for Recognition. You will discover why it is important to recognize employees for their contributions, the most important and meaningful form of recognition, how to get the behavior you want, how to create the most important and valuable employees a business can have, building enthusiasm, the best ways to use praise and positive feedback, and many other ways to use recognition to build employee engagement.
By the time you finish this book you will be fully versed on each area of the RESPECT model. I have put this book to test in the real world and I have found in lacking in nothing. I have been in mid-level management for 20 years and have been through the best of what the MIT Sloan School of Management MBA program has to offer, and this book has more practical, real-world advice on employee engagement. The MBA program is great for how to run a business, but Dr. Paul knows best on how to manage people.
Dr. Marciano's chapter that summarizes basic psychology alone is worth the purchase price. Anyone who is responsible for building a functional corporate culture, or repairing a dysfunctional culture; is an HR professional; or plays a role in worker safety should not only read this book, but also keep it on a shelf above there desk where they can reference it easily and often.
Kudos and thank you to Dr. Marciano for this important and timely work.
Phil La Duke
Contributing Editor, Fabricating & Metalworking Magazine
Regular Contributor, Facility Safety Management magazine
Associate, Rockford Greene International
Most Recent Customer Reviews
While reading this great book, I learned so much about punishment, reinforcement and rewards and their effects on an organization. Read morePublished 8 days ago by Zoe
Bought this for my husband and he loved it. He was constantly sharing with me little tidbits and kernels of helpful info. I believe he recommended to his whole management team.Published 8 days ago by Keri Dillon
Paul L. Marciano's book, Carrots and Sticks Don't Work, describes the struggle of getting production out of employees in the most effective and long-lasting way. Read morePublished 11 days ago by Mia
I don't see how one can succeed in business without knowing the principles in the book.Published 14 days ago by Dean
I LOVE this book! I read it THREE times, and refer back to it often. It is EXACTLY the resource you need, whether you are a long-time manager, or a brand-new manager. Read morePublished 2 months ago by Amazon Customer
We used this book as our PLC work for this year. The book contains practical strategies that can be used to improve the culture of your organization and get employees more... Read morePublished 2 months ago by Shari Collins
I really enjoyed reading the book, and it will be my reference for employee engagement!Published 2 months ago by Ceren Bacinoglu