Customer Reviews

Cartier Midsize W51011Q3 Tank Francaise Stainless Steel Watch

5 star:		(8)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

Anyone shopping for a high end watch should avoid Amazon. The item I purchased arrived and was inoperable. I attempted to return the item and it was immediately shipped back with a notice that Amazon would not take it back claiming there were scratches on the band. After numerous calls to customer service and a flurry of emails, Amazon finally informed me the watch was covered under their warranty program. I had to ship the item to their service center (at my own expense, including the intial shipment to try and return the item) and still I have no working watch for my wife to enjoy. To date I am out the cost of a very expensive watch, and the cost of two separate UPS shipments - including insurance coverage.

If you are thinking of purchasing a watch on Amazon, go directly to the manufacturer. Trust me, it will save you a lot of time, frustration and effort.

Ordered this product online as a special birthday present. I received the item within three working days from Amazon; only to find that this item had been previously sold and reissued again. The watch is absolutely beautiful, but the bracelet clasp was defective (unable to fasten following the vendor's instructions). I received notification back from Amazon, they had received the watch back for a replacement; however, the notification referenced "battery dead" as the reason for the replacement. I wanted desperately to re-order, but I am sure they will simply re-issue the same watch back to me. Warning: do not try to resolve problems with Amazon online; I talked to more than three foreign speaking customer service agents (all very nice); however, it remains all talk and no action! You will NEVER have the opportunity to speak with anyone who has the ability to resolve problems. It is such a shame; the watch is beautiful.

i was really happy with my purchase from amazon. i saved approximately $1k off sticker price of this watch and then didn't have to pay tax and/or shipping. i love this classic design and am so glad i was able to get it at a great price and not have to worry about it being real. i took it to my local jeweler and told him where i got it-and said if it came from amazon itself, no worries.

Absolutely love it! Truly a beautiful classic yet modern piece. Brought to my jeweler to authenticate. It's a real Cartier and arrived within three days. Way to go Amazon!

My mom bought me a Cartier Santos watch awhile back, and when she wanted a watch for Mother's Day, I decided to return the favor. Amazon had the best price on the Ladies Tank Francaise. I was really nervous about ordering something like this from Amazon because of the warranty issue and the bad review about it arriving broken.

In my opinion, the warranty thing (Amazon warranty replaces manufacturer's warranty) might become a problem, but you're buying a Cartier. I just can't imagine if you got a defective product that Cartier wouldn't back it up. That's part of what you're getting with a well established brand like this.

Mine arrived as scheduled. The outer paper Cartier box looked like it had been opened several times- was pretty creased on the outside. But everything was perfect on the inside, including the actual "jewelry" box. Having bought a Cartier new from an actual jeweler before, it included all the same things. It even comes with some sort of Cartier CD- not sure what's on it.

Also, for anyone who stressed over what size face to get for a woman like I did, there are 2 ladies' sizes- a petite and a midsize. The petite is very small. I have a petite Santos, and it is perfect for me, but I have tiny wrists- like 4.5". My mom is about 5'6, average bone structure, and the midsize tank francaise was the perfect size for her. The petite would have just looked awkward on an average size wrist in my opinion. All of this really comes down to preference, but generally watch faces should be proportional to the wrist/hand size. I was thrilled that I got this one for her.

I hope it continues to work as well as my Cartier watch.

This watch has gotten me HUNDREDS of comments; it keeps great time and even after 2 years is not scratched at all!!! Overall a BEAUTIFUL piece of craftsmanship

I purchased the watch directly from Amazon. The watch seems great and seems real; however I took it to Cartier and they told me they wanted to see the certificate of authenticity, stamped by the seller. The watch came without any certificate, and seemingly without any warranty. I am very troubled.

was a bit worried about purchasing this watch on amazon, but the price couldnt be beat (over 20% less than at cartier) and amazon is much more reputable than other online hack shops...the watch arrived next day in perfect brand new condition...had my jewler certify and everything is great. Glad I bought it here and saved the cash. BTW, I bought from AMAZON LLC, not one of the other amazon merchants as AMAZON will give you the 2 year guarantee.

It was a big mistake to buy a Cartier watch through Amazon.com. The watch stopped working less than a month after I received it. I took it to Cartier to see if the problem was a dead battery. It was not the battery; the battery was fine, it was the watch itself. It cost over 400 dollars for repairs.

I'm writing this review just to hope my husband would read it before my birthday. *Wicked* He shall know what to do. This is my dream piece and I would love to wear it every single day.