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25 of 27 people found the following review helpful
on June 20, 2011
Until yesterday I didn't know about the mandated change to phosphate-free formulas and what it would do to my dish washing process. By coincidence I had major repairs done to my dishwasher and changed from my 20-year product, Cascade lemon-scented powder, to this gel product on its return from repair. I was surprised to open the dishwasher - an expensive European brand with a stainless steel interior - after the final rinse and find about 2 inches of suds at the bottom of the tub. So I put it through a rinse-only cycle and checked inside before the dry cycle kicked in - still sudsy! So I started another cycle - still some suds! It took 5 extra rinse cycles before the suds were gone. Thank goodness that before I called the repair people to complain, I researched the internet and learned about the new, phosphate-free formula and all the problems people described having: white or grey deposits, darkened stainless, brown spots on flatware, etched enamel, inefficient cleaning, and even excess stress on the motor. Also, Consumer Reports rated all gel form detergents at the bottom compared to the 24 other phosphate-free dishwasher detergents they tested, including other Cascade products. One final thing: the label on this product states: "For best results, fill both the pre-wash and the main wash cups completely." I got the sudsing problem with this practice; however, when filling the wash cups only 1/3 full the dishes look clean and there are no suds in the rinse water. So if you do buy this product, I suggest checking for suds in the final rinse water; if you see suds foam, try cutting down the amount of detergent.
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9 of 11 people found the following review helpful
on February 2, 2012
I purchased this as it was a reasonable price, for what I thought was the larger bottle. I didn't realize it was 45oz! That's 1/2 the quantity of what can be purchased anywhere locally (even at the high price stores).

I gave it 3 stars as it's a good product, but WAY over priced on Amazon (which is very rare from what I've found).
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20 of 27 people found the following review helpful
on December 29, 2010
When Cascade changed from a phosphate formula to a non-phosphate formula (required by law) they neglected to inform customers that: IF YOU MIX THE TWO IN YOUR GE SMART DISPENSE WASHER (EVEN IN SMALL AMOUNTS) IT WILL FORM A HARD GEL AND CLOG YOUR WASHER. Their suggestion to repair people is to REPLACE THE TANK in the door.

If you google "cascade complete phosphate formula and phosphate free " you will find a PDF of an internal memo describing the known problem.

In my opinion GE should be replacing tanks free of charge since they suggest that this detergent be used and do not inform the consumer about this known MAJOR problem.
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3 of 3 people found the following review helpful
on February 23, 2013
This stuff is just awful. I have to rinse half the stuff when it comes out of the dishwasher to get food off. Tea and coffee stains simply build up on mugs. With the original Cascade the stains never appeared. I switched back to original Cascade and the stains are slowly dissolving and the dishes come out clean again. Do they even test this stuff before they sell it?
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1 of 1 people found the following review helpful
on January 17, 2013
My dishes consistently came out streaky, so I called a dishwasher repairman to my house. He laughed at me, thanked me for paying him for no reason, and told me to switch to Cascade. Cascade solved the problem! My dishes are sparking clean and crystal clear. I buy Cascade on Amazon because I can't find it in my local stores anymore. Love it!!!
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4 of 6 people found the following review helpful
on December 30, 2011
I do like this detergent, even though without the phosphorus it doesn't work as well. Maybe I can go to Mexico and find some that still has phosphorus :) . However, it is still the best detergent that I have tried and I don't find a residue left behind like other cheap brands. This is one product that is quite a bit cheaper at Walmart than here on Amazon. . . at my local Walmart you can get a 75 oz bottle for about the same as this 45 oz bottle. But as far as the product goes, I recommend this brand over any others I have tried.
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VINE VOICEon October 27, 2012
I love that Amazon carries household items. I can't stand going to Target or other places to buy what I could buy on Amazon with Amazon prime 2-day shipment. It is worth my time and effort and as for Cascade, well it's the dishwashing detergent of choice, isn't it? Boy I sound like a commercial but suffice it to say, it works and while I don't understand why dishwashing detergent has to be so expensive, I am not about to start washing dishes by hand anytime soon. Thank you Amazon!
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While I love the Cascade Complete Gel detergent, I'm not so thrilled with the purchase from Amazon. 45 ounces is smaller than you realize (weight ounces, NOT volume ounces), and I can get a better value (ounce per ounce) purchasing a larger bottle at Costco.

For the product: ***** (5 stars) - weighted higher in my review
For the value from Amazon: ** (2 stars) - weighted lower in my review
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on January 11, 2013
Cascade seems to be the best I've come across for dishwasher detergent. I don't like the tablets because they don't always fully dissolve. The gel is always gone when the load is done so I'm assuming it's working. Like most detergent though, when something is especially greasy there is often a white film remaining on the item. It seems no worse with Cascade so I won't hold it against them.
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on September 12, 2013
I can't tell for certain that this soap was great, because it seems like my model of dishwasher was amazing, but I'm pretty sure this stuff was helping a lot. My dishes were coming out literally spotless, every single load, (rinse your dishes after use of course, then throw them in dishwasher) I recommend
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