Customer Reviews

the Case Manager's Handbook

5 star:		(5)
4 star:		(1)
3 star:		(1)
2 star:		(0)
1 star:		(1)

 

 

I am not a case manager, however I work with them on a regular basis. I have found this book extremely helpful in understanding the field, the impact case management can and does have on the health care delivery process, and how it helps improve outcomes and contain costs, especially in critical and chronic care cases. This book is an invaluable tool for case managers and anyone who requires proven, nuts and bolts information on the process of case management and the role of case managers in health care. Lots of basic, hands-on, how-to information.

I have used this book in developing case manager inservice programs and it has been invaluable as a framework for the case manager's role and responsibilities. It is great !!

I was disappointed since I was focusing on hospital case management. Alot of info if you're interested in the insurer side...heavy reading though.

I purchased this book in order to help me with a new project I am working on. The book is packed full of very usefull information. It is the type of book you can carry with you so you always have a great resource available. I would buy it again.

I did not find this book very useful at all in studying for the CCM examination. But, if you are attempting to open up a case managment business: this book provides excellent guidance. Also, a useful guide for case management practice.

There are other better books available. The author relies heavily on personal anecdotes and cliches. She glazes over important details in the law. I am very dissappointed with this purchase.

I recently took, and passed, CCMC's CCM exam on the first try. After attending the author's seminar, "Best in Class: Case Management," I took her book home and read it cover to cover. Personal anecdotes brought additional perspective to information on topics in which my own job gives me less exposure. It's a great addition to anyone's exam study prep, or for those considering a leap into case management.

Received Case Managers'Handbook in perfect condition and within a week.Never used Amazon before and I was nervous.Delighted with the service and condition of the book.Will definitely use Amazon for other products.