Customer Reviews

The Case for Virtual Business Processes: Reduce Costs, Improve Efficiencies, and Focus on Your Core Business

5 star:		(2)
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Enterprises that have effective business models are well positioned to execute in the current competitive business landscape. The bursting of the tech bubble to some extent illustrated the point that achieving effective ROI's from IT implementations are no longer driven by just the technology itself. Aligning people, process & technology with the strategic vision of the organization is imperative to succeed.

The book contains a wealth of very timely advice needed by organizations on how technology can become an enabler to business process virtualization. This also falls in line with the current trend within enterprises in maximizing and generating additional value from existing IT investments. The case studies provided in the book provide a wealth of information on how you can achieve competitive edge by breaking the conventional barrier between technology and business.

A must read for CXO's and IT/Business Strategy managers of startups, mid-size, large corporations & service providers, to leapfrog the competition and attain unprecedented heights !!

Vikas Arora
CTO, Nakina Systems

The Case for Virtual Business Processes - is an interesting review of the last "cycle" in the world of IT. While the authors make a case for "virtual business process" the text is at its most interesting as it paints a retrospective of what happened during the Dot Com era through interviews with companies that navigated the experience. The arguments are interesting, the case studies are enlightening, and the model is worthy of consideration.

Mike Jude and Martha Young write an engaging read for those interested in improving business processes in today's complex business environment. If you are a student of business, this slips into your must read column.

"The Case For Virtual Business Processes" is a must read for CEOs, CIOs, IT professionals, and all those interested in the key requirements for successful businesses in these hypercompetitive times! This book transforms information technology discussion from "how and wow" to "why" - linking the power of recent technology capabilities to their logical process transformations.

Replacing processes of a given organization with electronic/information infrastructure (BPV) holds great promise of increased mission, flexibility, and profits. However to successfully implement such strategies one needs to master new disciplines.

Ms. Young and Mr. Jude skillfully lead us through those waters discussing concepts like "incrementalization" and "business process valuation." Their book focuses both on a narrative of key concepts and processes and also shows "this new world in action" through case studies. Overall this book is a pioneering effort that explores new fruitful territory for both IT and Strategic Management. It takes the past concepts such as IT return on investment (ROI) to a new level by shifting them to the strategic next step.

I believe the first companies that implement the concepts in this book will be viewing everyone else in the rear view mirror. I can't wait for more books on this subject!

Blaise Stephanus
Adjunct Faculty
MCIS University College
University of Denver