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Cases Studies in Leisure Management Practice Pb [Paperback]

J. Buswell (Author)

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Book Description

Publication Date: April 1995

This is a collection of case studies drawn from the UK and Europe, designed to enable leisure managers to draw upon the experience of others in implementing good management practice throughout their organization. It covers such issues as problem-solving and decision-making, in addition to operational elements, customer service, staff training and development, leadership, market research and Total Quality Management and the pursuit of excellence.

#outer_postBodyPS { display: none; } #psGradient { display: none; } #psPlaceHolder { display: none; } #psExpand { display: none; } This is a collection of case studies drawn from the UK and Europe, designed to enable leisure managers to draw upon the experience of others in implementing good management practice throughout their organization. It covers such issues as problem-solving and decision-making, in addition to operational elements, customer service, staff training and development, leadership, market research and Total Quality Management and the pursuit of excellence.

Product Details

Paperback: 208 pages
Publisher: Financial Times Pp (April 1995)
Language: English
ISBN-10: 027361942X
ISBN-13: 978-0273619420

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