Customer Reviews

Casio LD-50AD Touch-Sensitive Digital Drums with Guide Lights and AD-5 AC Adapter

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I picked up an LD-50 at the local music store for $50. I don't think anyone would buy this expecting digitally sampled drum kits. But for $50 you can bang around and have a lot of fun. I have no sense of rhythm and 10 minutes on this thing has tightened up my timing considerably.

Mine came without a manual. The Amazon reviewer mentioned how hard it was to find the touch sensitivity setting until he checked the manual....I sure wish he told us all how to access the sensitivity setting.

IF ANYONE HAS ONE OF THESE AND CAN TELL ME HOW TO CHANGE THE SENSITIVITY LEVEL I WOULD GREATLY APPRECIATE IT!!!

Please e-mail the info to me at:
a l t h o f f @ v e r i Z o n . n e t
(delete all the spaces between the letters)

I have to agree with Lori... Casio support is nearly non-existant. No way to e-mail them. Though they advertise having online manuals they do not have the LD-50 manual online. Call them and be prepared to wait on hold forever.

Come on Casio...you guys were once the leaders in low cost consumer electronics...how about some customer support?

The LD-50 is a great product . . . but the customer service from Casio just doesn't keep the beat. When using the web for technical support, the page on the company site simply says "page not found." When calling for customer service using a number found on the site, the caller calls one number, then is instructed by a non-native English speaker to call a second number, and then instructed to call a repair facility in New Jersey. When calling that number, if the phone queue is full, no matter the time of day, the caller will just be disconnected. So be careful: the purchaser will have difficulty obtaining any kind of information on his or her product. So this buyer recommends a purchase of an inexpensive instrument that can be repaired through a local music store where you and your music keep time. Don't mess with this company's so-called customer service.

After many hours of Internet searching I found a User's Manual for the LD-50 that can be downloaded in PDF format and printed. The website is:
http://www.casio-europe.com/euro/support/emi_manual.html